Address:
219 Snow Street
Dobson, NC 27017
Phone:
336-401-8975
The Surry County Detention Center believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.
One way that Surry County Detention Center is able to accomplish this is with Paytel remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and Paytel.
The benefits of video visitation are:
For more information on Paytel video visits and video messages, call the facility at 336-401-8975 or scroll down for a complete section of Frequently Asked Questions and Answers.
Surry County Detention Center uses PayTel Connect for visiting an inmate - These are video visits.
It works like this:
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Surry County Detention Center money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
Postcards
The Surry County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Surry County Detention Center also allows envelopes to be mailed to inmates.
Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID#
Surry County Detention Center
PO Box 827
Dobson, NC 27017
Legal Mail
Send all legal Mail to this Address:
Inmate's Full Name & Inmate ID#
Surry County Detention Center
PO Box 827
Dobson, NC 27017
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
The Surry County Detention Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Surry County Detention Center standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID#
Surry County Detention Center
PO Box 827
Dobson, NC 27017
Surry County Detention Center uses PayTel Connect for visiting an inmate with video.
It works like this:
For more information, including dress codes, rules and guidelines, visiting hours and more, check out our Visitation Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Surry County Detention Center follow these steps:
NOTE: There will also be a limit on how much product you can send your inmate in Surry County at any one time.
For all information, tips and a list and photos of available items for shipping Commissary packages to an inmate in Surry County Detention Center check out our Commissary Instructions Page for Surry County.
Surry County Detention Center uses McDaniel Supply Company for their inmate commissary.
McDaniel Supply operates the JailPackStore website so you can order online using a credit or debit card. They will send the money to your inmate at Surry County Detention Center.
JailPackStore has a very cumbersome website that requires you to:
1. register,
2. add a credit or debit card, and then
3. locate your inmate, before you can even deposit funds.
Maximum Deposit - $300
Fee to Deposit Money using a credit or debit card -
Any money that you deposit and don't immediately send will be held as a credit on your account for future disbursement or spend.
For full instructions on how to deposit money to your inmate online, what the fees are, and how to save money doing it this way, check out our inmate money page.
How can you rent a tablet for an inmate in Surry County? Read the following:
Tablets can be used by inmates, for the following things:
Contact Paytel online, or call the Surry County Detention Center directly at 336-401-8975 to rent a tablet for your inmate.
To find out everything you need to know about renting a tablet, what it can be used for, how much it costs, and more, check out our Tablet Page for Surry County Detention Center.
To send a secure email message to an inmate in Surry County Detention Center follow these steps:
How inteleMESSAGE Works
For all information on rates, and how to Text/Email an Inmate in Surry County Detention Center check out our Secure Messaging Guide for Surry County.
To receive phone calls from inmates in Surry County, or to assist them in making phone calls to other people, follow these steps:
For all the information regarding phone calls with Surry County inmates; rules, policies, phone calling times, costs, limits, tablet rental and more visit our Inmate Phone Page.
