Custer County Jail Inmate Phone & Email

Custer County Jail

Address:
300 North 7th Ave.
Arapaho, OK 73620

Phone:

Custer County Jail Inmate Phone Announcement - January 4, 2023

Staff at the Custer County Jail is making it easier to connect with inmates by using a third-party service for phone communication. Using this service, explained below, allows you to purchase phone time for your inmate to either call you or to call other people in their network. If you have any questions call the facility at .

Custer County Jail inmates are allowed to use the phones for personal use at any time, except during scheduled meals and during evening lockdown which begins after 10:00 PM.

Rules, guidelines and schedules on phone use are listed on this page. Failure to adhere to them will result in your inmate and you losing your phone privileges.

Custer County Jail uses Prodigy Solutions for Inmate Phone Communication

Inmate phone services for inmates at the Custer County Jail are provided by Prodigy Solutions.

Send an Inmate a Deposit Online for them to purchase phone cards, or add money to their account so they can call whoever they want, or be able to call only you..

  • Funds may be added in person directly at the Custer County jail from 8:30 a.m. to 4:30 p.m., Monday to Friday.
  • Persons adding funds to an inmate’s account may use cash or credit cards using the kiosk in the Custer County Jail lobby, or by bringing a money order made out to the inmate’s name.
  • For more information, you can call the Custer County Jail from 8:30 a.m. to 4:30 p.m., Monday to Friday, or call Prodigy Directly at 866-700-4545 ext. 7.

How Does an Inmate make a call from Custer County Jail?

Inmates at Custer County Jail cannot receive phone calls from you, but they can make them as long as they have either a prepaid calling card number (which you need to purchase online or over the phone), or they have an account set up for them by you to either be able to call you direct to your phone or to be able to phone anyone they choose. Either Way, you have to fund these accounts.

With Inmate sales you can purchase up to three different types of phone service to be used between you and your inmate.
They are:

  • Direct Pay Accounts - Your inmate can use funds to call one specific phone number designated by you. You control everything.
  • PIN Debit Accounts - Your inmate can make calls to any phone number. They control everything but the funding.
  • Prepaid Calling Cards - Your inmate can call any phone number using the card, but they must have the calling card ID number to make calls.

You can set up your account and purchase the plan you want online or by calling 877-998-5678 and speaking to an agent.

iphone app
Google Play app

Can I Communicate By Email With An Inmate?

  • A growing number of jails now offer email services to inmates and their families.
  • This can save you time by letting you view your email from your smart phone, computer, or tablet, whenever you wish.
  • You don't have to deal with envelopes, stamps or the post office.
  • Inmates like it because the emails typically eliminate delayed mail runs so they can get your correspondence quickly and send responses immediately.
  • Jail staffs like it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.
  • Anything you or your inmate writes in an email service is put through a filtering program that looks for certain words related to criminal and/or gang activities.
  • There have been multiple cases in which emails between inmates and their friends or loved ones have been used as evidence in criminal court cases to convict them or to file new charges.
  • Call to see if email services are being offered at the Custer County Jail and if so, how to sign up you and your inmate.

 

Important Tips About Jail Phone Calls

Many jails and prisons restrict the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

Sign up with Securus to connect with your inmate at Custer County Jail by clicking the banner below.

How an Inmate Makes a Phone Call to You or Others from Custer County Jail

To set up a phone account so that your inmate can call you from Custer County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Custer County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How Do Inmates in Custer County Jail Make Phone Calls?

To receive phone calls from inmates in Custer County, or to assist them in making phone calls to other people, follow these steps:

  • Custer County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Custer County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Custer County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Custer County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Custer County Jail follow these steps:

  • Go to JailATM, choose Oklahoma, then choose Custer County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Custer County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Custer County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Custer County Jail check out our Commissary Instructions Page for Custer County.


 

How to Schedule and Have a Visit with an Inmate at Custer County Jail

To schedule a visit and have an at-the-jail or remote video visit with an inmate in Custer County, follow these instructions:

  • Visitation for Custer County Jail inmates utilizes the Prodigy Inmate Visitation website for its visitation software.
  • You need to first be approved for a visit with a Custer County inmate by submitting your identification.
  • If you should have a question or need assistance, call Prodigy Customer Support at 866-700-4545 ext. 7.
  • Once approved, log in to either the online or Custer County Jail terminal to schedule a visit.
  • Use the username and password you set when creating your account.

For all the information you need regarding Custer County inmate visitation, whether at the facility or remotely from your home, check out our Visit Inmate Page.


 

How Do Inmates in Custer County Jail Make Phone Calls?

To receive phone calls from inmates in Custer County, or to assist them in making phone calls to other people, follow these steps:

Inmate phone services for inmates at the Custer County Jail are provided by Prodigy Solutions.

Send an Inmate a Deposit Online for them to purchase phone cards, or add money to their account so they can call whoever they want, or be able to call only you.

  • Funds may be added in person directly at the Custer County jail from 8:30 a.m. to 4:30 p.m., Monday to Friday.
  • Persons adding funds to an inmate’s account may use cash or credit cards using the kiosk in the office lobby, or by bringing a money order made out to the inmate’s name.
  • For more information, you can call the Custer County Jail from 8:30 a.m. to 4:30 p.m., Monday to Friday, or call Prodigy Directly at 866-700-4545 ext. 7.

For all the information regarding phone calls with Custer County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Deposit Money Online for an Inmate in Custer County

To deposit money online for an inmate in Custer County Jail follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Custer County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose Oklahoma, then choose Custer County Jail
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Custer County Jail, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Custer County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Custer County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Custer County.


 

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