Ottawa County Jail Inmate Mail

Ottawa County Jail Inmate Mail

When mailing a letter or postcard to an inmate, please address your mail as follows:

Inmate's First and Last Name
28 'B' Street SE
Miami, OK 74354

All mail sent to an inmate at the Ottawa County Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.

The information below provides complete instructions regarding:

  • Ottawa County Jail Inmate Mail Policies,
  • Mail Instructions,
  • What type of mail is NOT allowed,
  • Rules for Mailing Letters and Photos and Postcards
  • Emailing an inmate,
  • Policies for Sending Magazines, Newspapers, Books and Packages to Ottawa County Jail in Miami, Oklahoma.

Follow these instructions exactly to help ensure that your inmate receives his/her mail and not have it thrown away.
The Ottawa County Jail has a zero-tolerance policy regarding mail violations.

Ottawa County Jail Inmate Mail Announcement

Staff at the Ottawa County Jail has increasingly been finding letters that are being mailed to inmates being dipped into illegal drugs in liquid form. Because of this crime they may be eliminating all direct mail from families and friends and moving to a system where all personal mail (not legal) is sent to a third party who will either provide photocopies of your letters or will forward them in a digital form to be read by inmates on terminals in their unit.

Instructions on this service are listed below, or will be outlined in detail when this new policy takes affect. If you have any questions, call the Ottawa County Jail at .

Mail Policies regarding letters, postcards, greeting cards, digital mail, newspapers, magazines and books are listed below. Scroll down for instructions. Failure to adhere to them will result in your inmate and you losing certain privileges.

Ottawa County Jail Physical Address

28 'B' Street SE
Miami, OK 74354


Ottawa County Jail Mailing Address
28 'B' Street SE
Miami, OK 74354

TextBehind Digital & Letter Writing Service


TextBehind enables you to communicate with your incarcerated loved ones located inside the United States from anywhere in the world using text letters, kids' drawings, and custom greeting cards. Unlimited inmate reply letters are processed for electronic delivery to your smartphone and email at no extra charge.
The cost to send an electronic letter is approximately $1.00.

Here’s how it works:
1.    All offender mail (paper and electronic) is addressed and delivered to TextBehind. Electronic mail is sent through the apps (iphone, Google Play). Paper mail is sent to the address below:

Inmate Name and Inmate Number
Ottawa County Jail Oklahoma
(note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

2.    If it was sent via TextBehind's app (iphone, Google Play), TextBehind can process it within one business day.
3.    An additional step is involved in processing mail that is sent using the U.S. Postal Service. TextBehind will  use a scanner to make digital files of the contents of the mailing—including cards, photos or artwork.
4.    All digital files are then forwarded to the offender’s assigned prison.
5.    The jail or prison's mailroom staff print approved pages and then delivers them to the inmate.


IMPORTANT NOTES:

  • TextBehind does not deliver any mail to the inmate directly, nor do they guarantee delivery of your letters to the inmates by the courier, jail or prison staff. Once they process your mail and ship them out on your behalf, they are out of the loop entirely. However, at times they may offer to resend your letters under certain strict conditions as a courtesy. 
  • Inmates do not receive any invites when you add them, and neither do they need to accept the use of TextBehind service. Once you add the inmate, you can create letters for them. 
  • There is NO guarantee that Ottawa County Jail will cooperate and process TextBehind 'mail', and then deliver it to your inmate. Only when jails enroll directly with TextBehind, is your inmate most likely to get your TextBhind communications.

Here’s what happens when TextBehind receives a letter from an inmate:

  • Upon receiving, TextBehind staff open their letters, scan, and upload high-quality images to your TextBehind account as a complimentary service. You are not required to have any money or credits balance in your TextBehind account to receive inmate letters.
  • Next, you will receive a text and email alert to notify you of any new incoming reply letters. At that time, you can log into the TextBehind website or mobile app and view letters in your CONTACTS >> Click on Conversation Icon. 

YOU NEED TO KNOW THIS...

  • Inmates do require a stamp to send out their letters to TextBehind using Postal Service.
  • The cash or credit balance from your TextBehind account will not be shared with inmates as a substitute for the stamps. 
  • All letters printed and shipped by TextBehind nationwide to virtually any jail or prison facility are delivered to the jails/prisons by couriers such as the USPS or FedEx as their standard process.
  • After the shipments, TextBehind has no control over the process.
  • The delivery of your letters depends on couriers and prison staff taking the necessary action, and on time.

IMPORTANT TextBehind LINKS:
Register / Log in with TextBehind
Contact TextBehind with Questions
Add an Inmate to your list of Contacts
TextBehind Volume Discount packages

** Address to Mail letters using TextBehind **
Inmate Name and Inmate Number
Ottawa County Jail Oklahoma (note: please do not abbreviate the name)
P.O. Box 247
Phoenix, MD 21131

RATES (subject to change):

TextBehind is a digital texting and letter writing service used by jail and prison inmates and inmate’s friends and families all across America. Due to the problem of letters and postcards containing, or soaked in contraband (drugs), TextBehind electronic and physical letters replaced the former policy of allowing mail to be sent directly from inmate’s friends and family members, and vice versa.

Type of Mail Allowed for Ottawa County Jail

Postcards
The Ottawa County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Ottawa County Jail may also allow regular postcards and envelopes to be mailed to inmates as well, however more and more jails are no longer allowing envelopes or paper letters due to concern about paper being dipped into liquefied drugs like methamphetamines and cocaine and then mailed into secure facilities.
To confirm that the Ottawa County Jail still allows letters in envelopes call or view the Inmate Mail Instructions.
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
Most jails allow books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Ottawa County Jail standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
To confirm that the Ottawa County Jail continues to allow books to be mailed by a third party publisher or bookseller, call .
Care packages
Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. They can include clothing, snacks and seasonal items.
When a jail allows the inmate to receive Care Packages they must come directly from an approved company that specializes in serving the inmates of jails.
Call  to see if the Ottawa County Jail participates in a Care Package program and if so, how to purchase one.

Can an Inmate at Ottawa County Jail send and receive email?

Tiger Commissary Comunications -  Secure Email Messaging



There are two ways to fund your inmate's communication while he/she is incarcerated at the Ottawa County Jail.

1. Purchase Through Web Deposits - The recommended way to purchase communications services such as phone time, sending messages or video time is to deposit money directly to the inmate's trust account so they can buy and use these services as they need to with the benefit of being able to use those funds for other products such as commissary.

2. Phone CommunicationsPurchase Directly - If you wish to purchase communications products directly for an inmate you have that option. Unlike the Web Deposits option, the inmate will ONLY be able to use this purchase for communications products such as phone time, sending messages or video time.

You can also sign up and deposit money here at NCIC.

How to address your Inmate's Postcard or Envelope

Inmate's First and Last Name
28 'B' Street SE
Miami, OK 74354

  • All mail sent to an inmate at the Ottawa County Jail must include the senders name and mailing address in the top left corner of the envelope or postcard.
  • Failure to include your return address will most likely result in your mail NOT being delivered and discarded.

Mailed Items NOT Allowed

If your inmate is mailed anything other than a letter or postcard (or sometimes) greeting cards it won't get through.
However as stated above, because of the increased smuggling of drugs, more and more jails are only allowing pre-stamped or metered, solid color or white postcards to be received by inmates, or even using a third-party service that scans the letters and delivers paper or digital copies.
Examples of prohibited items include:

  • Stamps and stickers.
  • Musical greeting cards.
  • Altered mail such as perfumed or lipstick covered.
  • Paper with any type of stains such as grease.
  • News clippings.
  • Crayon, felt tip or hand painted drawings.

POLICIES REGARDING MAILING PHOTOS TO Ottawa County Jail

  • Photos should not exceed 4 inches high x 6 inches wide.
  • Send no more than five photos at one time.
  • Polaroid Photos are prohibited.
  • Photos of weapons are prohibited.
  • Photos of drugs, the consuming of drugs or alcohol is prohibited.
  • Photos of lewd behavior or people exhibiting too much skin is prohibited.

Important Mail Tips

  • Mail is always scanned and inspected for contraband, obscenity and other rule infractions.
  • Assume that everything you write will be read by jail staff and can and will be used against you or your inmate in court.  
  • Never write anything about the inmate's court case you wouldn't want read aloud in court.
  • Mail is considered by the jail to be a privilege. Any violations of the mail policies can result in the inmate's mail privileges being suspended.
  • The introduction of contraband by you into the jail through the mail could result in criminal charges being filed against both you and the inmate.

How Do I put Money on an Inmate's Commissary Account in the Ottawa County Jail to Purchase Phone Cards?

There are FOUR options for putting money on an inmate's books:

Option 1 - Dropping Money at the Ottawa County Jail
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use the NCIC self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online
Ottawa County Jail uses NCIC to process all online deposits to an inmate's account. NCIC charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.



Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.  Mail it to the Ottawa County Jail address on this page, or to the address below if it is different than the facility address.
28 'B' Street SE
Miami, OK 74354

Option 4 - Make an Inmate Deposit over the Phone by calling 800-943-2189

For more information about sending an inmate money for phone cards or other commissary sundries, check out our Inmate Money Page.


 

How to Rent a Tablet for an Inmate at the Ottawa County Jail

Ottawa County Jail offers NCIC tablets to rent to inmates that they can use for video visitation and calls, phone calls, instant messaging, education and entertainment.

They can also be used for commissary ordering.

To find out more bout how much tablets cost to rent, and what programs, entertainment, education and other things it can be used for, check out our Tablet Page.


 

Ottawa County Jail ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
28 'B' Street SE
Miami, OK 74354

Schedule Video Visits online with NCIC

  • On-site Visits are free.
  • Visits are 20-30 minutes.
  • Visitation schedule subject to change.
  • Inmates are allowed two visits per week
  • A maximum of 2 guests are allowed per an On-site video session. A 3rd guest is allowed if it is a child and no more than 6 years old.
  • All visits must be made at least 24 hours in advance.
DAY TIME
SUNDAY No video sessions
MONDAY 9:00 AM - 12:00PM
TUESDAY 9:00 AM - 12:00PM
WEDNESDAY 9:00 AM - 12:00PM
THURSDAY 9:00 AM - 12:00PM
FRIDAY 9:00 AM - 12:00PM
SATURDAY No video sessions

Ottawa County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE

  • All visits must be scheduled at least 24 hours in advance.
  • Visitation Schedule subject to change.
DAY TIME
SUNDAY 9:00 AM - 8:30PM
MONDAY 9:00 AM - 8:30PM
TUESDAY 9:00 AM - 8:30PM
WEDNESDAY 9:00 AM - 8:30PM
THURSDAY 9:00 AM - 8:30PM
FRIDAY 9:00 AM - 8:30PM
SATURDAY 9:00 AM - 8:30PM

 

How to deposit money in an inmate's account in the Ottawa County Jail

  • To deposit money online go the NCIC website
  • To deposit money over the phone call 800-943-2189
  • To deposit money at the jail use the NCIC Kiosk in the Ottawa County Jail lobby.
  • Call the jail at to confirm lobby hours for depositing inmate funds.

For complete information on depositing money in an inmate's account, check out our Inmate Money page.


 

How an Inmate Makes a Phone Call to You or Others from Ottawa County Jail

To set up a phone account so that your inmate can call you from Ottawa County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Ottawa County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Send a Secure Email Message to an Inmate in Ottawa County

To send a secure email message to an inmate in Ottawa County Jail follow these steps:

Ottawa County Jail uses the services of NCIC for you to deposit funds into your {Ottawa County inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.

You can deposit money three different ways:

•    Deposit online at NCIC.com
•    Deposit at the kiosk in the Ottawa County Jail lobby, if available.
•    Deposit over the phone 24/7 at 800-943-2189 or 903-247-0069 (Note: if you deposit money using a live agent the fee is $5.95).
Email – [email protected]

For all information on how to Text/Email an Inmate in Ottawa County Jail check out our Secure Messaging Guide for Ottawa County.


 

How Do Visit an Inmate in Ottawa County Jail?

To visit an inmate in Ottawa County you need to do the following:

Ottawa County Jail uses the services of NCIC for remote video visitation. In other words, you can visit your inmate in jail by using your home computer, as long as it is equipped with a microphone and camera that supports video.

When available, the jail also provides use of ‘video visit kiosks’ in the Ottawa County Jail lobby if you do not have a computer at home. These ’on-site’ video visits are FREE.

Costs
NCIC Video Visitation fees are subject to change, but the cost to you is roughly $7.50 ($0.25 per minute) for a 30-minute visit + an additional fee of $2.00 for the connection.
On-site (at the jail) video visits are FREE.

How to set up your Video Visit

  • Register here.  
  • Select Ottawa County Jail
  • Select your inmate.
  • Choose your date and time.

Your inmate will be notified by the Ottawa County Jail staff of the date and time for the visit. Be sure to be in front of your computer and connected to NCIC at least 15 minutes before the start of the visit.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]

For all the information you need to know, whether it be 'in person' at-the-jail visitation or remote video visitation with your Ottawa County inmate, go to our Visit Inmate Page.


 

How Does an Inmate Make Phone Calls in Ottawa County Jail?

To receive phone calls from an inmate in Ottawa County follow these instructions:

Ottawa County Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Oklahoma.
  • Choose Ottawa County Jail
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Ottawa County Jail, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Oklahoma to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Oklahoma to Oklahoma) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Ottawa County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.


 

How to Set Up and Receive Phone Calls, Messages, and Do Remote Video Visitation from an Inmate in Ottawa County Jail

To set up and receive phone calls and have remote video visits from an inmate in Ottawa County follow these instructions:

  • Go to Tiger Services Online.
  • Choose Oklahoma.
  • Select Ottawa County Jail.
  • Click on the Phone Service/Visitation link.
  • Select your inmate.
  • Enter your billing information.
  • Follow the rest of the instructions for Ottawa County Jail to complete your transaction.

For more detailed information on Setting up Phone & Visitation Accounts, Ordering Commissary, Depositing Money; costs, fees, restrictions, rules and more with Tiger Commissary Services, check out our Inmate Phone Page.


 

How to Deposit Money in an Account for an Inmate in Ottawa County Jail

To deposit money in an inmate's account in Ottawa County follow these instructions:

  • Go to Tiger Services Online.
  • Choose Oklahoma.
  • Select Ottawa County Jail.
  • Click on Web Deposits.
  • Select your inmate.
  • Enter your billing information.
  • Follow the rest of the instructions for Ottawa County Jail to complete your transaction.

For more detailed information on Depositing Money, Ordering Commissary, Setting up Phone & Visitation Accounts; costs, fees, restrictions, rules and more with Tiger Commissary Services, check out our Send Money Page.


 

How to Deposit Money in an Account for an Inmate in Ottawa County Jail

To deposit money in an inmate's account in Ottawa County follow these instructions:

  • Go to Tiger Services Online.
  • Choose Oklahoma.
  • Select Ottawa County Jail.
  • Click on Web Deposits.
  • Select your inmate.
  • Enter your billing information.
  • Follow the rest of the instructions for Ottawa County Jail to complete your transaction.

For more detailed information on Depositing Money, Ordering Commissary, Setting up Phone & Visitation Accounts; costs, fees, restrictions, rules and more with Tiger Commissary Services, check out our Send Money Page.


 

How to Purchase Commissary for an Inmate in Ottawa County Jail

To purchase commissary for an inmate in Ottawa County follow these instructions:

  • Go to Tiger Services Online.
  • Choose Oklahoma.
  • Select Ottawa County Jail.
  • Click on 'Order Commissary'.
  • Select your inmate.
  • Enter your billing information.
  • Follow the rest of the instructions for Ottawa County Jail to complete your transaction.

For more detailed information on Ordering Commissary, Depositing Money, Setting up Phone & Visitation Accounts; costs, fees, restrictions, rules and more with Tiger Commissary Services, check out our Commissary Page.


 

Photos of this facility
1 / 3
2 / 3
3 / 3