Franklin County Jail Inmate Commissary

How Do Inmates in Franklin County Jail Make Phone Calls?

To receive phone calls from inmates in Franklin County, or to assist them in making phone calls to other people, follow these steps:

• Franklin County Jail uses the services of a company named Inmate Sales.
• 
• Register with them online or call them at 877-998-5678. 
• Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
• Services for Franklin County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Franklin County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

How Do You Visit an Inmate in Franklin County Jail?

Other than 'at the jail' visits between you and your inmate at Franklin County Jail, which is explained and outlined in detail on our Visit Inmate Page, Franklin County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Franklin County, these are the steps to follow:

• Make sure you have a device a speaker, a camera and a connection to the internet.
• Register with Inmate Sales.
• Find Franklin County Jail
• Select 'New Purchase'
• Choose Franklin County Jail and a product (either 'Remote' or 'Onsite' Visit)
• Enter your personal information and purchase minutes.
• Schedule a visit.
• Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Franklin County, can be found on our Visit Inmate Page.

Franklin County Jail Phone: 931-962-0123

How to Send Money to an Inmate in Franklin County

To send commissary money to an inmate in Franklin County Jail follow these steps:

• Register with correctpay by creating an account.
• 
• Select Tennessee, then select Franklin County Jail, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.
• You can deposit money four ways:
• Deposit online at correctpay.com.
• Deposit at the VendEngine kiosk in the Franklin County Jail lobby.
• Deposit over the phone 24/7 at 855-836-3364
• Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Franklin County Jail.

How Do Inmates in Franklin County Jail Get Money to Make Phone Calls?
 

To send money to an inmate in order to make phone calls in Franklin County Jail, follow these steps:

1. Register with correctpay online, the money depositing service used by Franklin County Jail, or call Customer Service at 855-836-3364. They are open 24/7.

2. Once registered, select Tennessee, then Franklin County Jail, then the inmate you want to send money to.
3. Choose an amount, then a payment method (any major credit or debit card in your name), and then send.

NOTE: There is a cost to use this service... usually no more than 5%. The link below has all the information you need to know.

For all the information regarding phone calls with Franklin County inmates; what phone service they use, calling cards information, the rules, policies, fees, phone calling times, limits and more visit our Inmate Phone Page.

How to Send Commissary Money to an Inmate in Franklin County

To send commissary money to an inmate's account in Franklin County Jail follow these steps:

You can deposit money four different ways:

• Deposit online at correctpay.com.
  
• Deposit at the VendEngine kiosk in the Franklin County Jail lobby.
• Deposit over the phone 24/7 at 855-836-3364
• Deposit through their iOS or Android app.

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

For all information, tips and available items for send money and for shipping Commissary packages to an inmate in Franklin County Jail check out our Commissary Instructions Page for Franklin County.

How to Send a Secure Email or Text Message to an Inmate in Franklin County

To send a secure email message and digital photos to an inmate in Franklin County Jail follow these steps:

• Register with correctpay by creating an account.
• 
• Select Tennessee, then select Franklin County Jail, and then the inmate you want to send your message to.
• Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
• NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court... So be careful what you write.
• Uploading photos to Inmate’s email
  Make sure the file size is less than 5MB.
  Also make sure your file is a .jpg, .jpeg or .gif.

For all information on how to Text/Email an Inmate in Franklin County Jail and send them photos, check out our Secure Messaging Guide for Franklin County. 
24/7 Customer Service - 855-836-3364