Franklin County Jail Inmate Visitation

Franklin County Jail

Address:
420 Wilton Circle
Winchester, TN 37398

Phone:

931-962-0123

Remote Inmate Video Visitation with an Inmate

Franklin County Jail uses the services of Inmate Sales, also known as Combined Public Communication (CPC) for visitation communication between inmates and their friends and family members.

In order to have a successful video visit, these are the steps to follow:

  1. Make sure you have a device a speaker, a camera and a connection to the internet.
  2. Register with Inmate Sales.
  3. Find Franklin County Jail
  4. Select 'New Purchase'
  5. Choose this facility and a product ('Remote' or 'Onsite' Visit)
  6. Enter your personal information and purchase minutes.
  7. Schedule a visit.

Call 877-998-5678 if you have any questions.
iphone app
Google Play app

Visiting Hours in Franklin County Jail

The actual visiting hours vary depending on the following factors:

The day of the week.

Where the inmate is housed.

The inmate's sex.

Whether or not it is a Holiday.

Each inmate is allowed one or two visits, ranging from 15 minutes to one hour in length each week. Inmates with special privileges are allowed additional visits.

If you are visiting from another state or traveling a great distance, Franklin County Jail may allow you an extended visitation. Call 931-962-0123 to ask for special consideration.

Call 931-962-0123 or click here to view normal visiting hours and procedures for scheduling a visit.

Franklin County Jail Visitation Application Process

Franklin County Jail may require visitors to fill out an application prior to your visiting an inmate.
Carefully fill out the application. Incomplete paperwork is cause for denial.
Honesty, especially regarding past criminal convictions, probation etc., is important. These things will most likely show up on the background check – which if lied about on the application, will cause visits to be denied.
Call 931-962-0123 to ask specific questions about the application.
Click here to go to the jail's website for more information about the application process. 

'At Home' Video Visitation

Many jails are implementing video visits. These visits are conducted via the Internet on computers, IPADS and Smart phones.
This has increased exponentially with the chaos surrounding the pandemic 
Video visits allow the visit to take place in the privacy of your own home.
Some family members 'take their inmate with them' to church, the park, the doctor or anywhere else simply by signing in and bringing the device along.

Video visits save you from having to get your children ready, drive to the jail, wait in long lines and go through security checkpoints just to see the inmate.
Video visitation is slowly gaining favor with all jails in America as jail management realizes the financial savings and reduced security risks involved with remote visitation.
Click here to see if video visitation is now available at Franklin County Jail – as well as to view the complete set of rules, the cost to you and how to get set up online.

Who Can Visit an Inmate in Franklin County Jail

Anyone over the age of 18, who isn't on felony probation and can produce a valid government-issued photo ID can be approved to visit an inmate in this jail.
Visitation applicants in Franklin County must sometimes submit to a background check. Those with warrants are denied visitation or if allowed to visit, will be arrested at the jail.
Jails limit the number of people that can visit an inmate to two adults each visit.
Children under age 18 must be accompanied by the parent or legal guardian.

Call 931-962-0123 to ask specific questions about this policy or click here for any updates to this policy.
It is likely that the Franklin County Jail will deny visitation to anyone with a past felony conviction regardless of probation/parole status.
Call 931-962-0123 prior to arriving for the specific jail guideline regarding your legal status.
If you are a co-defendant with the inmate in a pending case, your visit will be denied.
If you and the inmate are under a court order to have no contact with each other, your visit will be denied.
The Franklin County Jail reserves the right to deny any person the right to enter the jail it chooses and for any reason.

Franklin County Jail Visitation Dress Code

The Franklin County Jail staff reserves the right to turn anyone away who is not dressed appropriately for a visit.
The best way to be sure the visit takes place is to dress as if you are meeting someone's grandmother for the first time. 
Wear clothes that are not revealing.
Don't wear see-through material.
Have all undergarments covered (males and females) and avoid a lot of cleavage.
Shorts and skirts should reach mid-thigh.
Sleeves should be at least half-way to your elbow.

The following types of clothing are also prohibited:
Clothing promoting gang affiliation.
Anything displaying drugs, weapons or profanity.
Clothing depicting anything obscene.

Call 931-962-0123 to ask specific questions about the Franklin County Jail Visitation Dress Code guidelines or click here for complete instructions.

Franklin County Jail Visitation Tips, Rules and Guidelines

Jail visits are conducted in person behind plexi-glass or on a televised screen from another location.
Children must be accompanied by a parent or guardian and guardians must provide proof of their guardianship.
Leave all personal belongings, except for your state ID in your vehicle or in a locker (if one is provided).
Children must be monitored at all times or jail staff will end the visit early.
Call 931-962-0123 or click here to go to the jail's official website for additional Rules regarding Franklin County Jail visitation.

How Do Inmates in Franklin County Jail Make Phone Calls?

To receive phone calls from inmates in Franklin County, or to assist them in making phone calls to other people, follow these steps:

  • Franklin County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Franklin County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Franklin County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How Do You Visit an Inmate in Franklin County Jail?

Other than 'at the jail' visits between you and your inmate at Franklin County Jail, which is explained and outlined in detail on our Visit Inmate Page, Franklin County remote video inmate visitation can be done using the services of Inmate Sales utilizing the following instructions:

In order to have a successful video visit with an inmate in Franklin County, these are the steps to follow:

  • Make sure you have a device a speaker, a camera and a connection to the internet.
  • Register with Inmate Sales.
  • Find Franklin County Jail
  • Select 'New Purchase'
  • Choose Franklin County Jail and a product (either 'Remote' or 'Onsite' Visit)
  • Enter your personal information and purchase minutes.
  • Schedule a visit.
  • Call 877-998-5678 if you have any questions.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Franklin County, can be found on our Visit Inmate Page.

Franklin County Jail Phone: 931-962-0123


 

How to Send Money to an Inmate in Franklin County

To send commissary money to an inmate in Franklin County Jail follow these steps:

  • Register with correctpay by creating an account.
  • Select Tennessee, then select Franklin County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.
  • You can deposit money four ways:
  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Franklin County Jail lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Franklin County Jail.


 

How Do Inmates in Franklin County Jail Get Money to Make Phone Calls?
 

To send money to an inmate in order to make phone calls in Franklin County Jail, follow these steps:

1. Register with correctpay online, the money depositing service used by Franklin County Jail, or call Customer Service at 855-836-3364. They are open 24/7.

2. Once registered, select Tennessee, then Franklin County Jail, then the inmate you want to send money to.
3. Choose an amount, then a payment method (any major credit or debit card in your name), and then send.

NOTE: There is a cost to use this service... usually no more than 5%. The link below has all the information you need to know.

For all the information regarding phone calls with Franklin County inmates; what phone service they use, calling cards information, the rules, policies, fees, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Send Commissary Money to an Inmate in Franklin County

To send commissary money to an inmate's account in Franklin County Jail follow these steps:

You can deposit money four different ways:

  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Franklin County Jail lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

correctpay.com Contact, Help and FAQ

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

For all information, tips and available items for send money and for shipping Commissary packages to an inmate in Franklin County Jail check out our Commissary Instructions Page for Franklin County.


 

How to Send a Secure Email or Text Message to an Inmate in Franklin County

To send a secure email message and digital photos to an inmate in Franklin County Jail follow these steps:

  • Register with correctpay by creating an account.
  • Select Tennessee, then select Franklin County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court... So be careful what you write.
  • Uploading photos to Inmate’s email
    Make sure the file size is less than 5MB.
    Also make sure your file is a .jpg, .jpeg or .gif.

For all information on how to Text/Email an Inmate in Franklin County Jail and send them photos, check out our Secure Messaging Guide for Franklin County. 
24/7 Customer Service - 855-836-3364