Address:
170 Justice Center Drive
Lexington, TN 38351
Phone:
731-968-7777
The Henderson County Jail believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.
One way that Henderson County Jail is able to accomplish this is with correctpay remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and correctpay.
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The benefits of video visitation are:
For more information on correctpay video visits and video messages, call the facility at 731-968-7777 or scroll down for a complete section of Frequently Asked Questions and Answers.
Henderson County Jail uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.
You can ‘video visit’ your inmate one of three ways:
Go here to begin the process to schedule a visit.
What is the cost to do remote video visitation?
Paid Remote Visits
Having a remote visit from your Home or app, the cost of each 20-25 minute ‘friends and family remote visit’ will be approximately $7.95 plus tax.
FREE Remote Visits
Visitors can also choose to come to the jail and video chat with an inmate via the JailFunds/VendEngine kiosk in the lobby. The video visit on-site at the jail is FREE.
You can deposit money four different ways:
Attorney Visits only! < (Lawyers, go here)
correctpay.com Help
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
Schedule Video Visits online with Vend Engine Correct Pay
| DAY | TIME |
| SUNDAY | No video sessions |
| MONDAY | 9:00 AM - 12:00PM |
| TUESDAY | 9:00 AM - 12:00PM |
| WEDNESDAY | 9:00 AM - 12:00PM |
| THURSDAY | 9:00 AM - 12:00PM |
| FRIDAY | 9:00 AM - 12:00PM |
| SATURDAY | No video sessions |
| DAY | TIME |
| SUNDAY | 9:00 AM - 8:30PM |
| MONDAY | 9:00 AM - 8:30PM |
| TUESDAY | 9:00 AM - 8:30PM |
| WEDNESDAY | 9:00 AM - 8:30PM |
| THURSDAY | 9:00 AM - 8:30PM |
| FRIDAY | 9:00 AM - 8:30PM |
| SATURDAY | 9:00 AM - 8:30PM |
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Henderson County Jail money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
Inmate Sales also handles inmate phone systems, video visitations, email and texting (they call it chirping) and digital letters.
The tablets can be rented on a monthly basis (or are given to the inmate use for a limited time) and while not directly connected to the internet, the inmates can use them for the following activities:
Here's how it works:
Questions:
To receive phone calls from inmates in Henderson County, or to assist them in making phone calls to other people, follow these steps:
For all the information regarding phone calls with Henderson County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
For inmates receiving mail in the Henderson County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Henderson County Jail:
Inmate's Full Name & Inmate ID #
Henderson County Jail
170 Justice Center Drive
Lexington, TN 38351
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
To send a secure email message to an inmate in Henderson County Jail follow these steps:
- Chirping is the product name for inmate texting.
- This product allows Henderson County inmates to send chirps (texts) to friends and family members.
- Inmates will be charged a monthly service fee of $4.00.
- Inbound and Outbound Chirps are $0.10 each.
Inmate Sales Apps
iphone app
Google Play app
For all information on how to Text/Email an Inmate in Henderson County Jail check out our Secure Messaging Guide for Henderson County.
To send commissary money to an inmate in Henderson County Jail follow these steps:
For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Henderson County Jail.
To register and sign up for a remote visitation account with correctpay.com to communicate with your Henderson County Jail inmate, follow the instructions below:
Henderson County Jail uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.
You can ‘video visit’ your inmate one of three ways:
Begin the process to schedule a visit:
24/7 Customer Service - 855-836-3364
For all the information on remote video visits and 'at the jail' visitation for Henderson County Jail, including fees, schedules, how it works and more, check out our Visit Inmate Page.
To send commissary money to an inmate's account in Henderson County Jail follow these steps:
You can deposit money four different ways:
24/7 Customer Service - 855-836-3364
Frequently Asked Questions
For all information, tips and available items for send money and for shipping Commissary packages to an inmate in Henderson County Jail check out our Commissary Instructions Page for Henderson County.
