NCIC is the inmate phone company at the Anderson County Jail, and the Sheriff’s Office also uses NCIC for messaging and scanned mail. To get calls, open an account at ncic.com or by phone at 800-943-2189, pick the Anderson County Jail, add the number the calls will come to, and put money on the account. NCIC shows its rates and fees when you fund the account.
Daily call times, limits and whether a free call is allowed at booking are set by the jail; ask at 903-729-6068. If calls stop coming through, check your account balance with NCIC first, then call the jail.
Address:
1200 East Lacy Street
Palestine, TX 75801
Phone:
903-729-6068
Inmate calls from Palestine are billed to an NCIC friends-and-family account. Register online at NCIC or call 800-943-2189 (also 903-247-0069), select Texas and the Anderson County Jail, enter your phone number, and fund the account. Current rates appear in your NCIC account.
Calls originate inside the jail. A number without a funded NCIC account won't connect, so register at ncic.com or 800-943-2189.
Can I phone an inmate directly?
How do I set up an account for calls?
Why isn't the person able to call me?
Is there another way to stay in touch?
No. People held here place calls out; they don't take incoming calls. To leave word for someone in an emergency, call the jail at 903-729-6068.
Open one with NCIC, on the web or by phone (800-943-2189), and load funds.
NCIC lists current rates and any funding fees when you set up or add money to the account.
Common causes are an empty account, a phone number entered wrong, or a block on your carrier. Check with NCIC, then the jail.
Yes: electronic messages through NCIC (setup steps).
When a call isn't possible, a typed NCIC message costs a quarter, or 35 cents with a picture (messaging how-to).