El Paso County Downtown Detention Facility

Finding Someone Held Downtown

The county's Jail Records search lists current jailings for both El Paso County jails; it uses a CAPTCHA and can be slow. If it won't load, ring inmate information at 915-273-3770.

What is the process to pay bail for someone detained in El Paso County?

After an individual is apprehended and taken to El Paso County Downtown Detention Facility in El Paso for booking, their release options vary based on the situation:

1. They might be released without bail, on the condition they appear in court on a scheduled date.
2. They may be detained until their court appearance.
3. They may be eligible for release after posting a bail or bond.  Call 915-273-3770 for the exact bail amount.

There are different ways to settle an individual's bail or bond.

• To post a cash bond, pay the full amount at the jail bonding window or the clerk's office by cash, cashier's check or money order; many facilities also accept cards at a lobby kiosk or through an online bond vendor for a fee, and you will need the inmate's full name and booking number (jail phone: 915-273-3770).
• A licensed bail bondsman in El Paso County can assist with payment.
• Real property such as land or a house is accepted as collateral by many courts, provided the owner proves clear title and equity worth at least the bond, frequently twice the bond, with a deed and a current tax or appraisal value; the court that set bail signs off on it.

For more information on the bail process in El Paso County, Texas, visit the El Paso County Downtown Detention Facility Bail Information Page.

How Do You Visit an Inmate in the El Paso County Downtown Detention Facility? What is the Schedule?

El Paso County Downtown Detention Facility ON-SITE VISITATION SCHEDULE
601 East Overland Ave.
El Paso, TX 79901
915-273-3770

• Schedule subject to change.
• Each visit is 20 minutes maximum.
• Visitors must be 17 years or older.  Children 16 years of age or younger may visit on the 1st Saturday/Sunday of the month (morning visitation only) and designated holidays. An adult must accompany them.
• Call 915-273-3770 to confirm visitation time prior to making arrangements.
• A maximum of 2 guests are allowed per an visit. A 3rd guest is allowed if it is a child and no more than 6 years old.
• All visits must be made at least 24 hours in advance.
• Children 16 years of age or younger may visit you on the 1st weekend of the month and designated on holidays. An adult must accompany them.
• Children's Visitation, individuals under 17, may visit on the first Saturday/Sunday of the month during the morning visitation.
  Children's Visitation will be during the morning and evening sessions on:
  Mother's Day
  Father's Day
  Easter
  Christmas

El Paso County Downtown Detention Facility REMOTE (at home) VIDEO VISITATION SCHEDULE

• All visits must be scheduled at least 24 hours in advance.
• Visitation Schedule subject to change.

Downtown Visiting by Floor

• Odd floors (3, 5, 7, 9, 11): Saturday 6–9 p.m., Sunday 8–11 a.m.
• Even floors (4, 6, 8, 10): Saturday 8–11 a.m., Sunday 6–9 p.m.

Adults 17 and up; children 16 and under only on the first Saturday and first Sunday mornings of the month (and Mother's Day, Father's Day, Easter and Christmas) with an adult. A group shares one 20-minute visit, and the last one is approved 30 minutes before closing. Source: DDF visitation page.

How Do You Visit an Inmate in El Paso County Downtown Detention Facility?

To visit an inmate in El Paso County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, El Paso County remote video inmate visitation can be done using the services of Viapath / GettingOut. 



There are three ways to remotely visit your inmate in El Paso County Downtown Detention Facility:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the Viapath / GettingOut apps.

To remotely visit an inmate in El Paso County follow these steps:
1.  Start by confirming that El Paso County Downtown Detention Facility's Video Visitation is working correctly by looking up El Paso County here.
2.  The next step is to create an account here for Viapath / GettingOut.
3. Then add funds to your account.
4. Last, select El Paso County Downtown Detention Facility, and then the inmate you wish to communicate with.

Other El Paso County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the El Paso County Downtown Detention Facility Visitation Services you can call them at 866-516-0115.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in El Paso County, can be found on our Visit Inmate Page.

El Paso County Downtown Detention Facility Phone: 915-273-3770

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Downtown Detention Facility’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 915-273-3770 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the El Paso County Downtown Detention Facility?

El Paso County Downtown Detention Facility REMOTE (at home) VIDEO VISITATION SCHEDULE

• All visits must be scheduled at least 24 hours in advance.
• Visitation Schedule subject to change.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Downtown Detention Facility’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 915-273-3770 for further assistance.

How Do You Deposit Money for an Inmate in the El Paso County Downtown Detention Facility?

There are four options for putting money on an inmate's books:
Option 1 - Dropping Money at the Jail
Bring money to the jail in person. 
Use the self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
El Paso County Downtown Detention Facility uses Touchpay to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.

Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
Inmate's Full Name & Inmate #
El Paso County Downtown Detention Facility
601 East Overland Ave.
El Paso, TX 79901
Option 4 - Make an Inmate Deposit over the Phone
Touchpay will accept deposits over the phone with a debit or credit card.
To do this you will need the inmate's offender # (inmate ID #) and full legal name.

How to Deposit Money into an Inmate's Account in El Paso County Downtown Detention Facility

To deposit money into the account of an inmate in El Paso County, follow these instructions:

• Create an account with Touchpay Services, a GTL company.
• 
• Select Texas.
• Select El Paso County Downtown Detention Facility
• Enter the Inmate ID of your inmate.  This can be found by calling 915-273-3770 or by looking up the inmate's name in the Inmate Search link.
• Enter your billing information and send money.
• You can also deposit cash using the kiosk at the El Paso County Downtown Detention Facility.  To do this you need the Inmate's ID Number and the Facility Locator Number for El Paso County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Downtown Detention Facility’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 915-273-3770 for further assistance.

How Do I Receive Phone Calls from an Inmate in the El Paso County Downtown Detention Facility?

How Do You Communicate with an Inmate in the El Paso County Downtown Detention Facility by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

• Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
• Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
• Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for El Paso County Downtown Detention Facility, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the El Paso County Downtown Detention Facility Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Downtown Detention Facility’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 915-273-3770 for further assistance.

How do I Mail an Inmate in the El Paso County Downtown Detention Facility, and what can I send them?

El Paso County Downtown Detention Facility Inmate Mail Guidelines

Postcards
Check the El Paso County Downtown Detention Facility's mail rules before sending postcards or books. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The El Paso County Downtown Detention Facility also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate #
El Paso County Jail, TX
P.O. Box 247
Phoenix, MD 21131

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate #
El Paso County Downtown Detention Facility
601 East Overland Ave.
El Paso, TX 79901

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
Check the El Paso County Downtown Detention Facility's mail rules before sending postcards or books.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the El Paso County Downtown Detention Facility standards will be disposed of.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate #
El Paso County Downtown Detention Facility
601 East Overland Ave.
El Paso, TX 79901

El Paso County Downtown Detention Facility Inmate Mail Guidelines

Postcards
Check the El Paso County Downtown Detention Facility's mail rules before sending postcards or books.

Envelopes
The El Paso County Downtown Detention Facility also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate #
El Paso County Jail, TX
P.O. Box 247
Phoenix, MD 21131

Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Inmate #
El Paso County Downtown Detention Facility
601 East Overland Ave.
El Paso, TX 79901

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
Check the El Paso County Downtown Detention Facility's mail rules before sending postcards or books.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the El Paso County Downtown Detention Facility standards will be disposed of.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate #
El Paso County Downtown Detention Facility
601 East Overland Ave.
El Paso, TX 79901

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Downtown Detention Facility’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 915-273-3770 for further assistance.

Can I purchase Commissary Online for an Inmate in the El Paso County Downtown Detention Facility, and what can I purchase?

Friday Commissary Downtown

Orders are delivered Fridays, so money has to post by 4 p.m. Thursday. The county also lists iCare gift packages and The Outside Inside Connection meal baskets on its inmate services page.

How to Send a Carepack Commissary Package Directly to an Inmate in El Paso County

To send a commissary carepack (food, snacks and goods) directly to an inmate in El Paso County Downtown Detention Facility follow these steps:

• Register here to create an account with icaregifts for El Paso County.
• 
• Choose Texas, then El Paso County Downtown Detention Facility, and then the products you want shipped to them, and input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in El Paso County at any one time.
• There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
• The gift packs for inmates in El Paso County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in El Paso County Downtown Detention Facility, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for El Paso County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Downtown Detention Facility’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 915-273-3770 for further assistance.

How Can I Communicate with an Inmate in the El Paso County Downtown Detention Facility using an Online Messaging Service?

Messages to the Downtown Detention Facility

Electronic messaging runs through ViaPath, linked from the county's telephone service page. Scanned letters land in the same tablet app at no cost to the inmate.

How to Communicate with an El Paso County Downtown Detention Facility Inmate by Mail and by Email

To mail or email an inmate in El Paso County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

• All mail sent to an inmate at the El Paso County Downtown Detention Facility must include the sender's name and mailing address in the top left corner of the envelope or postcard.
• All mail must include the facility's address, as well as the inmate's name and assigned number.
• Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
• The El Paso County Downtown Detention Facility has a zero-tolerance policy regarding mail violations. 
• All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with Viapath/GTL/GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select El Paso County Downtown Detention Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

• Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
• After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
• You can also send your El Paso County inmate photos and videos.

Customer Service Questions
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for El Paso County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Downtown Detention Facility’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 915-273-3770 for further assistance.

Do Inmates in the El Paso County Downtown Detention Facility have Access to Tablets or Computers?

ViaPath Tablets Downtown

The Sheriff lists ViaPath for tablet content as well as calls and messages; ask 915-273-3770 which features are on.

How Inmates Can Use a Tablet to Access Services at El Paso County Downtown Detention Facility

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to Viapath/GettingOut/GTL

2.  Purchase the services you want for your El Paso County Downtown Detention Facility inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Downtown Detention Facility’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 915-273-3770 for further assistance.

What are the other City and County Jails in El Paso County?

El Paso County County Jails

El Paso County Juvenile Facilities

What are the other Jails in the Neighboring Counties surrounding El Paso County?