El Paso County Jail Annex

Last updated by Mark Miclette

Search for an Inmate or Active Arrest Warrant in El Paso County

El Paso County Jail Annex

The 1450-bed El Paso County Jail Annex provides 24-hour phone access for inmate information at 915-856-4802.

After an arrest for a misdemeanor or felony in the county, the person is brought to this jail for booking and processing. They may be bonded out, released on their own recognizance, or held until their trial is decided, depending on the seriousness of the charges.

Use the inmate search tool to check the list of people currently in custody.

Convicted inmates with less than a year to serve remain in this county. Those with longer sentences are transferred to the Texas State Prison System or the Federal Bureau of Prisons.

This page provides details on searching the official jail roster, directions to the jail, and inmate services including the visitation schedule, funding an account, sending mail, receiving phone calls, voicemail, emailing and texting, tablet rentals, bail bonds, and commissary.

Save the inmate’s jail ID or booking number because it’s often required. If it’s not online, call El Paso County Jail Annex at 915-856-4802.

Phone: 915-856-4802

Physical Address:
12501 E. Montana
El Paso, TX 79938

Mailing Address (personal mail):
Inmate's Full Name & Inmate #
El Paso County Jail, TX
P.O. Box 247
Phoenix, MD 21131

Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Inmate #
El Paso County Jail Annex
601 East Overland Ave.
El Paso, TX 79901

Other Jails and Prisons

How Do You Find Someone in the El Paso County Jail Annex?

To search for an inmate in the El Paso County Jail Annex, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 915-856-4802 for the information you are looking for. You can also look up Criminal Court Cases in El Paso County and anywhere in Texas.

El Paso County Jail Annex Inmate Search

The El Paso County Jail Annex maintains an average of 1450 offenders in custody on any given day. The El Paso County Jail Annex has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year El Paso County law enforcement agencies arrest and detain approximately 50,240 offenders.

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About the El Paso County Jail Annex

The concrete brick building that houses the El Paso County Jail Annex was finished in 1997 and is one of the sections of the Leo Samaniego Law Enforcement Campus that provides minimum and medium security inmates from El Paso County.

The facility can be contacted by calling 915-856-4802 for those who are looking for information or have a concern about the health of an inmate, with there also being an online look up to locate detainees in the county.

Twelve housing pods, with three of them being in full use now and the remainder ready for opening when required, and the combined capacity allows for housing up to 1450 inmates with up to maximum security levels. It functions separately yet in tandem with the downtown location, and also provides all transportation needs for inmates both to and from the courthouse or medical appointments as well as to other facilities.

Within El Paso County Jail Annex most of the services and care is provided within the housing pods to limit the movement of the inmates around the facility. Meal service, commissary, distributing medication, and others are all taken to the pods and provided directly to the inmates with no requirements to move inmates, while medical care, the law library, require that they go to the location within the building. Life and social skills programs are also offered, along with educational opportunities to promote personal growth and development. GED classes are provided both for those who are under 21 and must attend as well as for those who didn’t finish high school, adult education is provided for ongoing learning and even college credit classes.

Vocational and work programs provide the chance to learn new employable skills and to gain knowledge in new areas, which make it easier to gain employment after their release as well as provide a way to give back to the community. PAWS is a specialty program that operates out of El Paso County Jail Annex, in partnership with the Human Society and Animal Rescue League of El Paso to provide dogs that are on their last chance to be trained. Inmates work with the dogs on kennel management, command training, and the care of the animals. It has been shown to reduce recidivism and has assisted inmates engaged in the program in finding gainful employment after they have finished their center.

Visitation hours are provided for each to have visits with their family, which also improves mental health and provides results of lower recidivism rates and better success after a sentence, with the visiting days and times being determined by pod and posted on the website /city-and-county-jails/texas/el-paso-county/el-paso-county-jail-annex/visit-an-inmate. Pods 100, 300, 500, 700, 900, and 1100 as well as the medical clinic has visits Saturdays 6pm-9pm and on Sundays 8am-11am, while 200, 400, 600, 800, 1000 and 1200 are on Saturday 8am-11am and 6pm-9pm on Sunday.

Mail is also accepted and delivered, and is addressed to the inmate at:

Inmate's Full Name & Inmate #
El Paso County Jail, TX
P.O. Box 247
Phoenix, MD 21131

Outgoing phone calls are permitted each day with prepaid accounts for those who created online accounts. 

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Recent Bookings & Arrests

What happens during booking at El Paso County Jail Annex?

After arrest, individuals are processed at El Paso County Jail Annex, where they undergo a series of steps that determine their charges and whether they’ll be released on their own recognizance, allowed to post bail, or held until their court date.

The first rule for anyone arrested is to remain silent. Anything they say can be used in court, so it’s best to speak only to an attorney about the incident.

Here are the typical stages of the booking process at El Paso County Jail Annex:

  • Verifying the person’s identity.
  • Taking mugshots.
  • Questions regarding medical and mental health history, along with drug and gang affiliations.
  • Collecting DNA if necessary.
  • Conducting a physical search.
  • Confiscating personal belongings.
  • Providing a phone call.

If you need details about an offender’s bail or bond, contact the facility at 915-856-4802.

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Directions / Map to the El Paso County Jail Annex
Inmate Bail and Bonding

How do you post bail in El Paso County?

If someone is taken to El Paso County Jail Annex in El Paso for booking, the next steps depend on their case:

1. The individual may be released without bail, under a promise to appear at a court hearing.
2. They could be held in custody until their trial.
3. They may post a bail or bond for release. To find out the exact bail amount, call 915-856-4802.

Bail payments can be handled in various ways.

  • Accepted payment types for a cash bond vary by jail, so confirm them at 915-856-4802 first.
  • Licensed bail bond agents in El Paso County can facilitate payment.
  • Property bonds are allowed in some places but not others; the court or the jail can say if El Paso County takes them.

For a comprehensive guide to the bail process in El Paso County, Texas, visit the El Paso County Jail Annex Bail FAQ page.

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Inmate Visitation

How Do You Visit an Inmate in the El Paso County Jail Annex? What is the Schedule?

El Paso County Jail Annex ON-SITE VISITATION SCHEDULE
12501 E. Montana
El Paso, TX 79938
915-856-4802

  • Schedule subject to change.
  • Each visit is 20 minutes maximum.
  • Visitors must be 17 years or older.  Children 16 years of age or younger may visit on the 1st Saturday/Sunday of the month (morning visitation only) and designated holidays. An adult must accompany them.
  • Call 915-856-4802 to confirm visitation time prior to making arrangements.
  • A maximum of 2 guests are allowed per an visit. A 3rd guest is allowed if it is a child and no more than 6 years old.
  • All visits must be made at least 24 hours in advance.
  • Children 16 years of age or younger may visit you on the 1st weekend of the month and designated on holidays. An adult must accompany them.
  • Children's Visitation, individuals under 17, may visit on the first Saturday/Sunday of the month during the morning visitation.
    Children's Visitation will be during the morning and evening sessions on:
    Mother's Day
    Father's Day
    Easter
    Christmas
DAY INMATES TIME
SAT odd floors
(100, 300, 500, 700,
900, 1100, clinic)
8:00am to 11:00am
SUN odd floors
(100, 300, 500, 700,
900, 1100, clinic)
6:00pm to 9:00pm
SAT even floors
(200, 400, 600, 800,
1000, 1200)
8:00am to 11:00am
SUN even floors
(200, 400, 600, 800,
1000, 1200)
6:00pm to 9:00pm

 

El Paso County Jail Annex REMOTE (at home) VIDEO VISITATION SCHEDULE

  • All visits must be scheduled at least 24 hours in advance.
  • Visitation Schedule subject to change.
DAY TIME
SUNDAY 9:00 AM - 8:30PM
MONDAY 9:00 AM - 8:30PM
TUESDAY 9:00 AM - 8:30PM
WEDNESDAY 9:00 AM - 8:30PM
THURSDAY 9:00 AM - 8:30PM
FRIDAY 9:00 AM - 8:30PM
SATURDAY 9:00 AM - 8:30PM

El Paso County Jail Annex uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:

1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select El Paso County Jail Annex
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at El Paso County Jail Annex.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in El Paso County Jail Annex?

To visit an inmate in El Paso County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, El Paso County remote video inmate visitation can be done using the services of GettingOut. 

There are three ways to remotely visit your inmate in El Paso County Jail Annex:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in El Paso County follow these steps:
1.  Start by confirming that El Paso County Jail Annex's Video Visitation is working correctly by looking up El Paso County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select El Paso County Jail Annex, and then the inmate you wish to communicate with.

Other El Paso County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the El Paso County Jail Annex Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in El Paso County, can be found on our Visit Inmate Page.

El Paso County Jail Annex Phone: 915-856-4802

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Jail Annex’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 915-856-4802 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the El Paso County Jail Annex?

El Paso County Jail Annex REMOTE (at home) VIDEO VISITATION SCHEDULE

  • All visits must be scheduled at least 24 hours in advance.
  • Visitation Schedule subject to change.
DAY TIME
SUNDAY 9:00 AM - 8:30PM
MONDAY 9:00 AM - 8:30PM
TUESDAY 9:00 AM - 8:30PM
WEDNESDAY 9:00 AM - 8:30PM
THURSDAY 9:00 AM - 8:30PM
FRIDAY 9:00 AM - 8:30PM
SATURDAY 9:00 AM - 8:30PM

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Jail Annex’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 915-856-4802 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the El Paso County Jail Annex?

There are four options for putting money on an inmate's books:
Option 1 - Dropping Money at the Jail
Bring money to the jail in person. 
Use the self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
El Paso County Jail Annex uses Touchpay to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.

Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
Inmate's Full Name & Inmate #
El Paso County Jail Annex
601 East Overland Ave.
El Paso, TX 79901

Option 4 - Make an Inmate Deposit over the Phone
Touchpay will accept deposits over the phone with a debit or credit card.
To do this you will need the inmate's offender # (inmate ID #) and full legal name.

How to Deposit Money into an Inmate's Account in El Paso County Jail Annex

To deposit money into the account of an inmate in El Paso County, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select Texas.
  • Select El Paso County Jail Annex
  • Enter the Inmate ID of your inmate.  This can be found by calling 915-856-4802 or by looking up the inmate's name in the Inmate Search link.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the El Paso County Jail Annex.  To do this you need the Inmate's ID Number and the Facility Locator Number for El Paso County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Jail Annex’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 915-856-4802 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the El Paso County Jail Annex?

How Do You Communicate with an Inmate in the El Paso County Jail Annex by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for El Paso County Jail Annex, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the El Paso County Jail Annex Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Jail Annex’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 915-856-4802 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the El Paso County Jail Annex, and what can I send them?

El Paso County Jail Annex Inmate Mail Guidelines

Postcards
The El Paso County Jail Annex allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The El Paso County Jail Annex also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate #
El Paso County Jail, TX
P.O. Box 247
Phoenix, MD 21131



Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate #
El Paso County Jail Annex
601 East Overland Ave.
El Paso, TX 79901



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The El Paso County Jail Annex allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the El Paso County Jail Annex standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate #
El Paso County Jail Annex
601 East Overland Ave.
El Paso, TX 79901

El Paso County Jail Annex Inmate Mail Guidelines

Postcards
The El Paso County Jail Annex allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The El Paso County Jail Annex also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate #
El Paso County Jail, TX
P.O. Box 247
Phoenix, MD 21131



Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Inmate #
El Paso County Jail Annex
601 East Overland Ave.
El Paso, TX 79901



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The El Paso County Jail Annex allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address below.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the El Paso County Jail Annex standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate #
El Paso County Jail Annex
601 East Overland Ave.
El Paso, TX 79901

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Jail Annex’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 915-856-4802 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the El Paso County Jail Annex, and what can I purchase?

El Paso County Jail Annex allows pre-determined commissary packs to be purchased by friends and family of inmates.  

The service they use is called icaregifts.

Instructions

1.    Register here.
2.    Click the "Find an Inmate" button and enter your loved one’s first name, last name, or inmate number. When the information is entered correctly, click the “Search” button to confirm they are in the system.
3.    Select the icare gift you want to send them.
4.    Confirm the order in your confirmation email.
5.    El Paso County Jail Annex has up to 30 days to give your icaregift pack to your inmate.
6.    You will receive a confirmation email when it is delivered.

There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 

They range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper…

… to $104.99 for a box of 85 snack and food items…

… with many gift packs priced in between.

Resources
Frequently Asked Questions (you must have an inmate chosen in order to review these FAQs for El Paso County Jail Annex

Contact Info:
888-439-5020 - 8AM–9PM ET, 7 days a week.

How to Send a Carepack Commissary Package Directly to an Inmate in El Paso County

To send a commissary carepack (food, snacks and goods) directly to an inmate in El Paso County Jail Annex follow these steps:

  • Register here to create an account with icaregifts for El Paso County.
  • Choose Texas, then El Paso County Jail Annex, and then the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in El Paso County at any one time.
  • There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
  • The gift packs for inmates in El Paso County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in El Paso County Jail Annex, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for El Paso County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Jail Annex’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 915-856-4802 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the El Paso County Jail Annex using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

El Paso County Jail Annex contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select El Paso County Jail Annex,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.
  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.
  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Communicate with an El Paso County Jail Annex Inmate by Mail and by Email

To mail or email an inmate in El Paso County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the El Paso County Jail Annex must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The El Paso County Jail Annex has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select El Paso County Jail Annex,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your El Paso County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for El Paso County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Jail Annex’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 915-856-4802 for further assistance.

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Inmate Tablets

Do Inmates in the El Paso County Jail Annex have Access to Tablets or Computers?

El Paso County Jail Annex allows inmates access to tablets to use for the services provided by 'gettingout'.


The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at El Paso County Jail Annex, such as:

  • Music
  • Books
  • Games
  • Education
  • News
  • Radio
  • Television
  • Read mail and messages
  • Video visits

-  Free services are already available for use on the device at El Paso County Jail Annex.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  El Paso County Jail Annex Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.

Game Center:

30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)

Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)

Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)

Unlimited eBooks:

Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)

Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)

Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)

Streaming Music:

Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)

Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)

Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)

Newsfeed

Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)

Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)

Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)

Same Day Subscription Services

Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)

Unlimited eBooks: $0.25, (Total = 0.25)

Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)

FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)

All Subscription and message credit pricing is subject to state and local taxes. 

Replacement Components - should your inmate break it...

Tablet: $249.99 per each

Charger: $8.99 per each

Earbuds: $2.99 per each

How Inmates Can Use a Tablet to Access Services at El Paso County Jail Annex

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your El Paso County Jail Annex inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about El Paso County Jail Annex’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 915-856-4802 for further assistance.

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Other Jails in El Paso County

What are the other City and County Jails in El Paso County?

El Paso County County Jails
El Paso County Juvenile Facilities
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Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding El Paso County?

El Paso Dona Ana Otero Hudspeth
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Search for an Inmate or Active Arrest Warrant in El Paso County

This facility, known as "El Paso County Jail Annex" is also known as Annex Detention Facility, El Paso County Detention.

The El Paso County Jail Annex serves the following cities and towns of El Paso County: Anthony, Clint, El Paso, Fabens, Horizon City, Socorro and Vinton.