Webb County Jail

To search for an inmate in the Webb County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 956-523-4400 for the information you are looking for. You can also look up Criminal Court Cases in Webb County and anywhere in Texas.

Webb County Jail Inmate Search

The Webb County Jail maintains an average of 483 offenders in custody on any given day. The Webb County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Webb County law enforcement agencies arrest and detain approximately 22,500 offenders.

How Do You Visit an Inmate in the Webb County Jail? What is the Schedule?

Webb County Jail ON-SITE VISITATION SCHEDULE

913 Victoria Street
Laredo, TX 78040
956-523-4400

• Visits are 30 minutes.
• You must be on the inmate's visitor list.
• The actual visitation times may depend on the inmate and their housing location. Call 956-523-4400 and get your inmate's times and make an appointment to visit.
• Inmates are allowed one visit per week.
• A maximum of 2 guests are allowed per inmate.
• Visitors must have a government issued photo ID.
• Dress professionally with non-revealing clothing.

ON SITE VISITATION SCHEDULE - ALWAYS CALL 956-523-4400 TO CONFIRM VISITATION SCHEDULE!

Webb County Jail uses Viapath / GettingOut for their Remote Video Visitation and/or Visit Scheduling. 



There are three ways to remotely visit your inmate:
1.  Using the Viapath/GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Webb County Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

• **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
• If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Webb County Jail.
• With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in Webb County Jail?

To visit an inmate in Webb County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Webb County remote video inmate visitation can be done using the services of Viapath / GettingOut. 



There are three ways to remotely visit your inmate in Webb County Jail:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the Viapath / GettingOut apps.

To remotely visit an inmate in Webb County follow these steps:
1.  Start by confirming that Webb County Jail's Video Visitation is working correctly by looking up Webb County here.
2.  The next step is to create an account here for Viapath / GettingOut.
3. Then add funds to your account.
4. Last, select Webb County Jail, and then the inmate you wish to communicate with.

Other Webb County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Webb County Jail Visitation Services you can call them at 866-516-0115.

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Webb County, can be found on our Visit Inmate Page.

Webb County Jail Phone: 956-523-4400

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Webb County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 956-523-4400 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Webb County Jail?

Webb County Jail uses Viapath/ GettingOut for their Remote Video Visitation and/or Visit Scheduling. 



There are three ways to remotely visit your inmate:
1.  Using the Viapath/GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with Viapath/GettingOut
1.  Register an account.
2. Select Webb County Jail
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

• **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
• If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Webb County Jail.
• With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
The Viapath/GettingOut App is available on Google Play and Apple Store.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Webb County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 956-523-4400 for further assistance.

How Do You Deposit Money for an Inmate in the Webb County Jail?

There are four options for putting money on an inmate's books:

Option 1 - Dropping Money at the Jail
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment (if it's a money order) or you will use a self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online
Webb County Jail and others often use a private company to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.

Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.

Inmate's Full Name & Inmate ID#
Webb County Jail
913 Victoria Street
Laredo, TX 78040

Option 4 - Make an Inmate Deposit over the Phone by calling 866-516-0115 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using Viapath/GettingOut.com

Webb County Jail uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

• Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
• At the Webb County Jail using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Webb County Jail may require identity verification so bring your driver’s license or some other form of ID.
• By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
• By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Webb County Jail inmate's account for communication services, check out our Send Money page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Webb County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 956-523-4400 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Webb County Jail?

How Do Inmates in Webb County Jail Make or Receive Phone Calls?

To receive phone calls from inmates in Webb County, or to assist them in making phone calls to other people, follow these steps:

1.  Start by confirming that Webb County Jail has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for Viapath / GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select Webb County Jail, and then the inmate you wish to communicate with.

Services vary by jail. GettingOut shows what this facility offers.

Phone & Voicemail Fees
Call rates, deposit fees and voicemail prices depend on the jail's contract. Check them on GettingOut or by calling 866-516-0115 before you add money.

Note: Rates are subject to change.

Types of Phone Calls

Prepaid calls (Direct Calls)
With Prepaid Calls you add money to a GettingOut account so the inmate can call your number. Ask GettingOut which other account types are offered at this jail.

Customer Service
If you have any questions about the Webb County Jail GettingOut phone services, you can call them at 866-516-0115.

* All the information you need to understand making and receiving phone calls with inmates in Webb County, can be found on our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Webb County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 956-523-4400 for further assistance.

How do I Mail an Inmate in the Webb County Jail, and what can I send them?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Webb County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 956-523-4400 for further assistance.

Can I purchase Commissary Online for an Inmate in the Webb County Jail, and what can I purchase?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Webb County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 956-523-4400 for further assistance.

How Can I Communicate with an Inmate in the Webb County Jail using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

Webb County Jail contracts with Viapath/GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Webb County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
1.  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
1.  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
Call   866-516-0115

How to Communicate with an Webb County Jail Inmate by Mail and by Email

To mail or email an inmate in Webb County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

• All mail sent to an inmate at the Webb County Jail must include the sender's name and mailing address in the top left corner of the envelope or postcard.
• All mail must include the facility's address, as well as the inmate's name and assigned number.
• Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
• The Webb County Jail has a zero-tolerance policy regarding mail violations. 
• All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with Viapath/GTL/GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Webb County Jail,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

• Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
• After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
• You can also send your Webb County inmate photos and videos.

Customer Service Questions
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Webb County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Webb County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 956-523-4400 for further assistance.

Do Inmates in the Webb County Jail have Access to Tablets or Computers?

Webb County Jail allows inmates access to tablets to use for the services provided by Viapath / gettingout.

The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Webb County Jail, such as:

• Music
• Books
• Games
• Education
• News
• Radio
• Television
• Read mail and messages
• Video visits

-  Free services are already available for use on the device at Webb County Jail.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Webb County Jail Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.

Game Center:

30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)

Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)

Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)

Unlimited eBooks:

Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)

Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)

Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)

Streaming Music:

Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)

Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)

Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)

Newsfeed

Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)

Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)

Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)

Same Day Subscription Services

Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)

Unlimited eBooks: $0.25, (Total = 0.25)

Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)

FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)

All Subscription and message credit pricing is subject to state and local taxes. 

Replacement Components - should your inmate break it...

Tablet: $249.99 per each

Charger: $8.99 per each

Earbuds: $2.99 per each

How Inmates Can Use a Tablet to Access Services at Webb County Jail

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to Viapath/GettingOut/GTL

2.  Purchase the services you want for your Webb County Jail inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Webb County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 956-523-4400 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Webb County?