Webb County ICE Detention Center

To search for an inmate in the Webb County ICE Detention Center, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 956-729-4000 for the information you are looking for. You can also look up Criminal Court Cases in Webb County and anywhere in Texas.

Webb County ICE Detention Center Inmate Search

The Webb County ICE Detention Center maintains an average of 570 offenders in custody on any given day. The Webb County ICE Detention Center has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Webb County law enforcement agencies arrest and detain approximately 22,500 offenders.

How Do You Visit an Inmate in the Webb County ICE Detention Center? What is the Schedule?

Webb County ICE Detention Center ON-SITE (at the jail) VIDEO VISITATION SCHEDULE

9998 S. Zapata
(Highway 83)
Laredo, TX 78046
956-729-4000

Schedule Video Visits online with gettingout

• On-site Visits are free.
• Visits are 60 minutes.
• Visitation schedule subject to change.
• Inmates are allowed two visits per week
• Only two (2) adults and two (2) children (ages seventeen 17 or under) will be allowed to visit at a time, as space permits and is limited.
• Adult visitors must present a valid, verifiable government issued (state/federal) identification to enter the visitation area of the facility. No foreign credentials accepted.
• Minors who are visiting the facility must be accompanied by an adult guardian (18 or older). Minors (seventeen 17 or under) must not be left unaccompanied in the waiting area, visiting room, or any other area. Any behavior issues will be addressed, and may lead to postponement or cancellation of visit.
• Extended or Special visits requests can be submitted by the detainee through a written request form to the Chief of Security for prior approval/review.
• Attorneys and/or paralegals may visit detainees seven (7) a week from 8:00AM to 9:00PM, including weekends.
• Clergy may visit detainees at any time, but must make prior arrangements with the facility Chaplain. I.C.E. approval is required.

LOW AND MEDIUM LOW CLASSIFICATION INMATES - Male & Female

MEDIUM HIGH AND HIGH CLASSIFICATION INMATES - Male & Female

Webb County ICE Detention Center uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:
1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Webb County ICE Detention Center
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

• **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
• If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Webb County ICE Detention Center.
• With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

How Do You Visit an Inmate in Webb County ICE Detention Center?

To visit an inmate in Webb County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Webb County remote video inmate visitation can be done using the services of GettingOut. 

There are three ways to remotely visit your inmate in Webb County ICE Detention Center:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Webb County follow these steps:
1.  Start by confirming that Webb County ICE Detention Center's Video Visitation is working correctly by looking up Webb County here.
2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Webb County ICE Detention Center, and then the inmate you wish to communicate with.

Other Webb County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Webb County ICE Detention Center Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Webb County, can be found on our Visit Inmate Page.

Webb County ICE Detention Center Phone: 956-729-4000

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Webb County ICE Detention Center’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 956-729-4000 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Webb County ICE Detention Center?

Webb County ICE Detention Center uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 



There are three ways to remotely visit your inmate:
1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Webb County ICE Detention Center
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

• **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
• If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Webb County ICE Detention Center.
• With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Webb County ICE Detention Center’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 956-729-4000 for further assistance.

How Do You Deposit Money for an Inmate in the Webb County ICE Detention Center?

There are four options for putting money on an inmate's books:

Option 1 - Dropping Money at the Jail
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment (if it's a money order) or you will use a self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online
Webb County ICE Detention Center and others often use a private company to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.

Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.

Inmate's Full Name & Inmate ID# (call 956-729-4000 for this info) & Date of Birth
Webb County Detention Center
9998 S. Zapata
(Highway 83)
Laredo, TX 78046

Option 4 - Make an Inmate Deposit over the Phone by calling 866-516-0115 

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Webb County ICE Detention Center’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 956-729-4000 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Webb County ICE Detention Center?

How Do Inmates in Webb County ICE Detention Center Make or Receive Phone Calls?

To receive phone calls from inmates in Webb County, or to assist them in making phone calls to other people, follow these steps:

1.  Start by confirming that Webb County ICE Detention Center has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select Webb County ICE Detention Center, and then the inmate you wish to communicate with.

Webb County Services that are provided by GettingOut, a GTL company:
 - Phone Calls & Voicemail 
 - Video Visits (from home or jail lobby)
 - Email & Photo Sharing
 - Tablet Rental
 - Deposits

Phone & Voicemail Fees
1.  GettingOut charges $0.25 per minute for all phone calls, prepaid or collect, within Texas.
2. Prepaid calls between Texas and other states costs $0.21 per minute. International calls are $0.95 per minute.
3. There is a fee of $3.00 every time you add money to your account online, and it costs $5.95 if you add funds over the phone with a live agent.
4. You can also leave an inmate a short voice message for a flat fee of $1.25.

Note: Rates are subject to change.

Types of Phone Calls
Collect Calls
Collect calls allow you to accept and pay for calls to your land line (only) phone account. This means that if you accept your call from your inmate, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Additional fees, costs, restrictions may apply.

Prepaid calls (Direct Calls)
With Prepaid Calls you can set up your account so that the inmate can only call you and/or you can just deposit money in their account and they can purchase prepaid phone cards through their commissary and call whoever they choose, provided the Webb County ICE Detention Center approves of the phone number.

Quick Connect
Quick connect is an alternative to collect calls. It allows you to quickly pay for a phone call with your credit card.  When your inmate calls you, follow the instructions from the automated voice system to pay for that one phone call, directly billed to your card.

Customer Service
If you have any questions about the Webb County ICE Detention Center GettingOut phone services, you can call them at 866-516-0115.

* All the information you need to understand making and receiving phone calls with inmates in Webb County, can be found on our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Webb County ICE Detention Center’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 956-729-4000 for further assistance.

How do I Mail an Inmate in the Webb County ICE Detention Center, and what can I send them?

Webb County ICE Detention Center Inmate Mail Guidelines

Postcards
The Webb County ICE Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The Webb County ICE Detention Center also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Inmate ID# (call 956-729-4000 for this info) & Date of Birth
Webb County Detention Center
9998 S. Zapata
(Highway 83)
Laredo, TX 78046

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Inmate ID# (call 956-729-4000 for this info) & Date of Birth
Webb County Detention Center
9998 S. Zapata
(Highway 83)
Laredo, TX 78046

Newspapers
Newspapers may also be mailed to an inmate as long as they are shipped directly from the publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Webb County ICE Detention Center allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address noted.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Webb County ICE Detention Center standards will be disposed of. 
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Inmate ID# (call 956-729-4000 for this info) & Date of Birth
Webb County Detention Center
9998 S. Zapata
(Highway 83)
Laredo, TX 78046

Webb County ICE Detention Center Inmate Mail Policies and Address - What Can You Send, and Where?

For inmates receiving mail in the Webb County ICE Detention Center there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.

All mail is to be shipped to the Webb County ICE Detention Center:
Inmate's Full Name & Inmate ID# (call 956-729-4000 for this info) & Date of Birth
Webb County Detention Center
9998 S. Zapata
(Highway 83)
Laredo, TX 78046

For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Webb County ICE Detention Center’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 956-729-4000 for further assistance.

Can I purchase Commissary Online for an Inmate in the Webb County ICE Detention Center, and what can I purchase?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Webb County ICE Detention Center’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 956-729-4000 for further assistance.

How Can I Communicate with an Inmate in the Webb County ICE Detention Center using an Online Messaging Service?

Emailing and Texting Messages, Photos & Videograms

Webb County ICE Detention Center contracts with GTL GettingOut, the same service that handles Inmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.


If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Webb County ICE Detention Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

How Messaging Works
Watch this video on how to send a message.
1.  Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
2. After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.

How Uploading Photos Works
Watch this video on how to upload a photo.
1.  Select the Photos Tab.
2. Select “Take New Photo” or “Upload New Photo”.
3. Take a new photo with your webcam, or select "Choose File" to upload a photo from your computer.
4. Give your photo a Title or add it to the "Gallery" of your choice.
5. Select the "Share" button.
6. Select your inmate(s) and then select "Share".
7. Once the photo is approved, it will be shared with your inmate(s).

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

How to Communicate with an Webb County ICE Detention Center Inmate by Mail and by Email

To mail or email an inmate in Webb County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

• All mail sent to an inmate at the Webb County ICE Detention Center must include the sender's name and mailing address in the top left corner of the envelope or postcard.
• All mail must include the facility's address, as well as the inmate's name and assigned number.
• Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
• The Webb County ICE Detention Center has a zero-tolerance policy regarding mail violations. 
• All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Webb County ICE Detention Center,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

• Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
• After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
• You can also send your Webb County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Webb County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Webb County ICE Detention Center’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 956-729-4000 for further assistance.

Do Inmates in the Webb County ICE Detention Center have Access to Tablets or Computers?

Webb County ICE Detention Center allows inmates access to tablets to use for the services provided by 'gettingout'.

The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Webb County ICE Detention Center, such as:

• Music
• Books
• Games
• Education
• News
• Radio
• Television
• Read mail and messages
• Video visits

-  Free services are already available for use on the device at Webb County ICE Detention Center.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Webb County ICE Detention Center Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.

Game Center:

30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)

Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)

Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)

Unlimited eBooks:

Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)

Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)

Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)

Streaming Music:

Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)

Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)

Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)

Newsfeed

Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)

Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)

Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)

Same Day Subscription Services

Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)

Unlimited eBooks: $0.25, (Total = 0.25)

Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)

FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)

All Subscription and message credit pricing is subject to state and local taxes. 

Replacement Components - should your inmate break it...

Tablet: $249.99 per each

Charger: $8.99 per each

Earbuds: $2.99 per each

How Inmates Can Use a Tablet to Access Services at Webb County ICE Detention Center

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Webb County ICE Detention Center inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Webb County ICE Detention Center’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 956-729-4000 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Webb County?