To search for an inmate in the Washington County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 262-335-4427 for the information you are looking for. You can also look up the Criminal Court case of an offender in this county, online.

Washington County Jail Inmate Search

The Washington County Jail maintains an average of 325 offenders in custody on any given day. The Washington County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Washington County law enforcement agencies arrest and detain approximately 6,500 offenders.

The following charts of Washington County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Washington County Corrections Department, the state of Wisconsin Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Washington County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Washington County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

What are the bail options in Washington County after an arrest?

Once arrested, an individual may be brought to Washington County Jail in West Bend for processing. The next steps vary:

1. The individual may be released without paying bail and ordered to appear on a set date.
2. The individual could be held in jail until their hearing.
3. Posting bail or bond allows them to be released. Call 262-335-4427 to confirm the bail amount.

There are several ways to pay an individual’s bail.

• A cash bond is posted by paying the whole amount at the jail bonding window or the clerk's office with cash, a cashier's check or a money order, and many facilities also accept cards at a kiosk or through an online bond vendor for a fee; bring the inmate's full name and booking number, and the jail's line is 262-335-4427.
• Licensed bail bond agencies in Washington County can provide assistance.
• Courts in many places accept real property, such as land or a house, as bond collateral when the owner documents clear title and equity of at least the bond amount, often double, with a deed and a recent tax or appraisal value, and the court that set bail approves.

For more information about bail in Washington County, Wisconsin, see the Washington County Jail Bail Guide.

How Do You Visit an Inmate in the Washington County Jail? What is the Schedule?

Washington County Jail ON-SITE VIDEO VISITATION SCHEDULE

500 Rolfs Avenue
West Bend, WI 53090
262-335-4427

• First, you must register with CIDNET online, then purchase data, then schedule visit.
  

ON SITE VISITATION SCHEDULE

Washington County Jail REMOTE (at home) VIDEO VISITATION SCHEDULE

• Register with CIDNET
• All visits must be scheduled at least 24 hours in advance.
• Visitation Schedule subject to change.

REMOTE VIDEO VISITATION SCHEDULE

Attorneys and Probation Agents may visit their clients from 8:00am – 10:00pm with the exception of the closed periods:

11:30am - 1:00pm
5:00pm - 6:30pm

Clergy may visit their clients from 8:00am – 10:00pm with the exception of the closed periods, but first have to get approved by filling out this form.

11:30am - 1:00pm
5:00pm - 6:30pm

Washington County Jail uses CIDNET for Remote Video Visitation between inmates and their friends and family.  
Register here.




Frequently Asked Questions
Instructions on How to Use CIDNET
CIDNET Instrucciones
CIDNET help line (choose prompt 2), also the number inmate calls come from: (888) 984-1903

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Washington County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 262-335-4427 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Washington County Jail?

CIDNET Remote Video Visitation

Provider: CIDNET (Encartele Inc.)

CIDNET →

CIDNET Video Visitation allows families to conduct live, face-to-face video visits with incarcerated loved ones from home. Using an internet-connected smartphone, tablet, or personal computer equipped with a webcam, visitors connect directly through housing-unit video stations or handheld tablets without traveling to the facility or waiting in jail visitor lobbies.

Search for an Inmate or Active Arrest Warrant in Washington County

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Age (optional)

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Important: Advance Registration and Visitor Clearance Required

Detention centers do not permit unscheduled or unverified video sessions. Correctional facilities require prospective visitors to submit government-issued photo identification and receive administrative clearance before booking an appointment, an approval process that can take up to 48 hours depending on facility staffing. You should verify your visitor approval status with the facility prior to scheduling. If you do not register well in advance, you will miss your loved one's scheduled visiting window for the week.

Step-by-Step Instructions to Register and Schedule a Video Visit

• Visit customer.cidnet.net or launch the CIDNET app.
• Register your visitor profile and upload a clear photograph of your government-issued ID and a verification photo.
• Wait for email notification confirming institutional visitor approval.
• Ensure your account has sufficient Data Points to cover the duration of the visit.
• Select Video Visitation, select the detention facility, and pick an available calendar time slot.
• Log into the website or mobile app 10 minutes prior to the start time on a device with a functioning camera, microphone, and stable high-speed internet connection.

What the Inmate Needs to Do

The inmate receives a schedule notification on their housing unit video kiosk or tablet. At the appointed time, they log in with their PIN and sit before the screen. Inmates and visitors must strictly observe jail dress and conduct rules; sessions are monitored by staff and will terminate immediately upon any violation.

Official Provider: CIDNET Customer Portal  |  Encartele Corporate

Customer Service Telephone: 1-888-984-1903

Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST

Supported Languages: English and Spanish

Other Services Provided by CIDNET

In addition to Remote Video Visitation, CIDNET provides several other communication channels:

• Data Points (Unified Funding): Purchase the central credits that power video visitation, calling, and messaging.
  • Learn more on our website: CIDNET Data Points Guide  |  • Visit official vendor page: Buy CIDNET Data
• Inmate Messaging & Digital Mail: Send electronic text messages and digital photo attachments directly to an inmate's terminal.
  • Learn more on our website: CIDNET Messaging Guide  |  • Visit official vendor page: CIDNET Messaging Portal
• Phone PINs & Voice Calling: Fund prepaid telephone calling so your loved one can call your mobile device.
  • Learn more on our website: CIDNET Phone Calling Guide  |  • Visit official vendor page: CIDNET Voice Calling

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Washington County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 262-335-4427 for further assistance.

How Do You Deposit Money for an Inmate in the Washington County Jail?

There are FOUR options for putting money on an inmate's books:

Option 1 - Dropping Money at the Jail
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use a Jail ATM self-serve kiosk in the lobbies that accepts cash, debit or credit cards.

Option 2 - Deposit Inmate Money Online
Washington County Jail uses Jail ATM to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.

Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union. Call the Washington County Jail first as they may want you to do this online or at the jail kiosk instead.
Make the Money Order out to the payee the jail names (check with the jail first) and put their Inmate ID# in memo section of the Money Order. Never mail cash or a personal check.
Inmate's Full Name & Inmate ID #
Washington County Jail
500 Rolfs Avenue
West Bend, WI 53090

Option 4 - Make an Inmate Deposit with Jail ATM over the Phone by calling 877-810-0914
To do this you will need the inmate's offender # (inmate ID #) and full legal name.

How to Deposit Money Online for an Inmate in Washington County

To deposit money online for an inmate in Washington County Jail follow these steps:

• 
• Register to open an account, or Sign In to JailATM, the deposit service used for inmates at Washington County.
• After registering and signing in, select 'Send Money Now'.
• Choose Wisconsin, then choose Washington County Jail
• Type in your inmate's last name or their Inmate ID.
• Select your inmate.
• Input an amount to deposit to your inmate in Washington County Jail, and then input your payment method. 
• NOTE: JailATM's support page lists a deposit limit of $300 a week per inmate and says the limit can be different at each facility.
• If you need to phone JailATM customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Washington County Jail, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Washington County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Washington County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 262-335-4427 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Washington County Jail?

How to Make and Receive Phone Calls and Video Phone Calls from an Inmate in Washington County

To register and sign up for a phone account with CIDNET Inmate Phone Service, follow the instructions below:

• Register and create an account with CIDNET.
• 
• Type in your Email, Time Zone and First & Last Name of your Washington County Jail inmate.
  1. Click the Create Account button.
  2. Read the Terms of Use, then click Agree.
  3. Login to your email and open the CIDNET email.
  4. In the email, click the Complete Your Verification link.
  5. Choose a Security PIN and a Password.
  6. Click the Sign In button.
• After logging in, from the Menu, choose the state of Wisconsin, then the Washington County Jail, then your inmate's name.
• Once you have completed this, the Washington County Jail will have to give final approval for you to set up a phone account with your inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Washington County, visit our full page guide. 

NOTE: All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Washington County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 262-335-4427 for further assistance.

How do I Mail an Inmate in the Washington County Jail, and what can I send them?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Washington County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 262-335-4427 for further assistance.

Can I purchase Commissary Online for an Inmate in the Washington County Jail, and what can I purchase?

JailATM – Send Money or Send Commissary Gift Packs to Washington County Jail

Search for JailATM services for Washington County Jail.

Make an inmate deposit with JailATM for Washington County Jail. 

Note: While JailATM offers the following inmate services, Washington County Jail may not allow all of them. Check on the JailATM website to confirm. Services available through JailATM are subject to change with no notice.

Send Gift Packs

Washington County Jail has an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.

These can be ordered by you online and are delivered directly to the inmate.

How to Send a Carepack Commissary Package Directly to an Inmate in Washington County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Washington County Jail follow these steps:

• 
• Go to JailATM, choose Wisconsin, then choose Washington County Jail
• Type in your inmate's last name or their Inmate ID.
• Select your inmate, and then you will be prompted to Register with them to open an account.
• Select the products you want shipped to them at Washington County Jail, and then input your payment method. 
• NOTE: There may be a limit on how much product you can send your inmate in Washington County at any one time.
• If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Washington County Jail check out our Commissary Instructions Page for Washington County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Washington County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 262-335-4427 for further assistance.

How Can I Communicate with an Inmate in the Washington County Jail using an Online Messaging Service?

Washington County Jail uses CIDNET for Digital Mail Messaging between inmates and their friends and family.  
Register here.

Friends & Family Portal Information
Frequently Asked Questions
Instructions on How to Use CIDNET
CIDNET Instrucciones
CIDNET help line (choose prompt 2), also the number inmate calls come from: (888) 984-1903

How to send a text or email to an inmate in Washington County

To send and receive secure texts or emails from an inmate housed in Washington County follow these instructions:

• Register and create an account with CIDNET.
• 
• Choose a Security PIN and Password.
• After logging in, from the Menu, choose the state of Wisconsin, then the Washington County Jail, then your inmate's name.
• Once you have completed this, the Washington County Jail will have to give final approval for you to communicate by email with your chosen inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues with Texting and Emailing an inmate in Washington County, visit our full page guide. 

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Washington County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 262-335-4427 for further assistance.

Do Inmates in the Washington County Jail have Access to Tablets or Computers?

Washington County Jail may now offer CIDNET Tablet Rentals to their inmates.

CIDNET is the same company that handles inmate phone systems, video visitations, email and texting and digital letters.

The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.

Here's how it works:

• Register here. 
• Pay for the subscription.
• You get charged the 1st of each month. 
• You get charged a full month even if it's only used for a partial month.
• No activation or early termination fees.
• Your inmate will recieve their tablet in 3-5 business days, after you pay.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Washington County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 262-335-4427 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Washington County?