Etowah County Jail Emailing An Inmate

Etowah County Jail

Address:
827 Forrest Avenue
Gadsden, AL 35901

Phone:

256-549-5408

Etowah County Jail - Emailing an Inmate

Etowah County Jail uses Securus eMessaging for Inmate Email.


Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation').

Steps: 
1.  Sign up for eMessaging
2. Find your inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.

Things you CAN do:
1.  You CAN ONLY send messages from the Securus website, or with the Securus app. (links below).
2. You CAN transfer ‘stamps’ to your inmate.
3. You CAN deposit money to your inmate, and they can purchase ‘stamps’ on their end.
4. Each time you send a message, you CAN pay for them to reply.
5. You CAN send photos. (Jail staff will review for appropriateness) 

Things you CANNOT do:
1.  You CANNOT use your own personal email to send messages.
2. You CANNOT send any message or photo that would normally be rejected by regular mail.

Other Things:
1.  Photos must be .jpg, .jpeg or .png.
2. eMessages and photos must meet the jail’s standards for regular mail.
3. If your eMessage or Photo is rejected you will be notified of the reason, but you will NOT get a refund.

What is the cost of sending inmate messages?

  • Send a text Message - 1 stamp
  • Purchase a reply for your inmate - 1 stamp
  • Attach up to 5 photos - 1 stamp each photo
  • Share up to 5 eCards - 1 stamp each eCard
  • Send just a photo with no text - 1 stamp
  • Send a 30 second VideoGram - 3 stamps

What can your inmate do with digital 'stamps'?

  • Reply to your eMessage if you attach a return stamp
  • Receive transferred stamps you share with them (no cost to transfer)
  • When available, they can purchase their own stamps from their Inmate Debit Account


Contact Information and Help:
eMessaging FAQ  
eMessaging Signup & Helpful Information  
Online Customer Service Support 
Phone Support: 972-734-1111 or 800-844-6591
iphone app
Android app

Mailing Check payments
Securus Correctional Billing Services
PO Box 650757
Dallas, Texas 75265-075

How to Schedule and Visit an Inmate in Etowah County Jail

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Etowah County Jail, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Etowah County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.


 

How to Send a Text or Email Message to an Inmate in Etowah County Jail

To send a text or email message to a Etowah County inmate, do the following:

Etowah County Jail uses Securus eMessaging for Inmate Email.

Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Etowah County or any jail or prison in the country).
Steps: 
1.  Sign up for eMessaging
2. Find your Etowah County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.

For all Etowah County information for sending secure messages to an inmate in Etowah County Jail, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Etowah County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Etowah County Jail follow these steps:

  • Select Alabama, then select Etowah County Jail, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Etowah County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Etowah County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Etowah County Jail check out our Commissary Instructions Page for Etowah County.


 

How an Inmate Makes a Phone Call to You or Others from Etowah County Jail

To set up a phone account so that your inmate can call you from Etowah County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Etowah County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Send Money to an Inmate in Etowah County

To send commissary money to an inmate in Etowah County Jail follow these steps:

  • Register with correctpay by creating an account.
  • Select Alabama, then select Etowah County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.
  • You can deposit money four ways:
  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Etowah County Jail lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Etowah County Jail.


 

How to Have Remote Video Visits and 'At the Jail' Visits with an Inmate in Etowah County

To register and sign up for a remote visitation account with correctpay.com to communicate with your Etowah County Jail inmate, follow the instructions below:

Etowah County Jail uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.

You can ‘video visit’ your inmate one of three ways:

  • Visit from your home computer.
  • Visit from the correctpay VendEngine Kiosk in the Etowah County Jail lobby.
  • Visit by using the JailFunds iphone or Android app

Go here to begin the process to schedule a visit.

  • Register by creating an account here.
  • Add a payment method.
  • Select Alabama
  • Select Etowah County Jail
  • Select your inmate
  • Schedule a visit.

24/7 Customer Service - 855-836-3364

For all the information on remote video visits and 'at the jail' visitation for Etowah County Jail, including fees, schedules, how it works and more, check out our Visit Inmate Page.


 

How Do Inmates in Etowah County Jail Get Money to Make Phone Calls?
 

To send money to an inmate in order to make phone calls in Etowah County Jail, follow these steps:

1. Register with correctpay online, the money depositing service used by Etowah County Jail, or call Customer Service at 855-836-3364. They are open 24/7.

2. Once registered, select Alabama, then Etowah County Jail, then the inmate you want to send money to.
3. Choose an amount, then a payment method (any major credit or debit card in your name), and then send.

NOTE: There is a cost to use this service... usually no more than 5%. The link below has all the information you need to know.

For all the information regarding phone calls with Etowah County inmates; what phone service they use, calling cards information, the rules, policies, fees, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Send Commissary Money to an Inmate in Etowah County

To send commissary money to an inmate's account in Etowah County Jail follow these steps:

You can deposit money four different ways:

  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Etowah County Jail lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

correctpay.com Contact, Help and FAQ

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

For all information, tips and available items for send money and for shipping Commissary packages to an inmate in Etowah County Jail check out our Commissary Instructions Page for Etowah County.


 

How to Send a Secure Email or Text Message to an Inmate in Etowah County

To send a secure email message and digital photos to an inmate in Etowah County Jail follow these steps:

  • Register with correctpay by creating an account.
  • Select Alabama, then select Etowah County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court... So be careful what you write.
  • Uploading photos to Inmate’s email
    Make sure the file size is less than 5MB.
    Also make sure your file is a .jpg, .jpeg or .gif.

For all information on how to Text/Email an Inmate in Etowah County Jail and send them photos, check out our Secure Messaging Guide for Etowah County. 
24/7 Customer Service - 855-836-3364


 

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Frequently Asked Questions

Can I send an inmate in the Etowah County Jail email?
Yes. Etowah County Jail uses the services of Securus eMessaging that facilitates sending email to your inmate, and from your inmate to you. You cannot use your personal account though. You have to first register with Securus eMessaging and send the email through their website. Learn more about how to text/email an inmate in the Etowah County Jail.

Are my email messages to an inmate in the Etowah County Jail private?
No. When you send an email to an inmate in the Etowah County Jail using a third-party service called Securus eMessaging, your message is first screened by their filters to make sure the message is appropriate and follows their rules and guidelines. It is then forwarded to the jail staff who also review the message, similar to how they review regular mail to an inmate. After that it is forwarded to your inmate. But be careful what you write, as all messages become permanent property of the jail and any indiscrete information can and will be used by the prosecutor trying your inmate's criminal case. Learn more about emailing an inmate in the Etowah County Jail.

How do I communicate with an inmate at the Etowah County Jail using email?
To communicate by email with an inmate in the Etowah County Jail, a free Securus online account is required. After registering, sign up for eMessaging, find your inmate, purchase a book of ‘stamps’ and then type your message. Securus 'stamps' are used to purchase messages and send photos, eCards and video greetings. Learn more about how to text/email an inmate in the Etowah County Jail.

Can I send an email or text to an inmate in the Etowah County Jail for free?
No. In order to send an email or text to an inmate in the Etowah County Jail, what they refer to as Securus eMessaging, you need to first purchase a book of digital 'stamps' from their website. The cost of each stamp is subject to change, but in general, they are $1.00 or less, and the cost to send a message, either from you to your inmate or from your inmate to you, is one 'stamp'. You can also use a 'stamp' to send photos. Video messages usually cost about three 'stamps'. Learn more about the cost to text/email an inmate in the Etowah County Jail.

How can my inmate in the Etowah County Jail reply to an email I send them?
After you send an email to an inmate in the Etowah County Jail using Securus eMessaging, you are given an option for your inmate to use one of the digital 'stamps' you purchased, for them to reply to your email. If you choose, you can transfer some of your 'stamps' to them so that they can send you and/or others emails as well. In addition, if you fund their account, they can purchase their own stamps. Learn more about how and inmate can email you and others in the Etowah County Jail.

If my email to an inmate in the Etowah County Jail is not approved, do I get a refund?
No, just like as if you send a regular letter to an inmate in the Etowah County Jail that is rejected, and the post office does not give you a refund, Securus eMessaging will not give refunds for rejected email messages, photos or videos. Learn more about what is acceptable when emailing an inmate in the Etowah County Jail.

What type of attachments can I email an inmate in the Etowah County Jail?
When emailing an inmate an inmate in the Etowah County Jail using Securus eMessaging, you can send text, photos and videos. Videos can be up to 30 seconds in length and cost 3 'stamps'. You can also send eGreeting Cards for the same price as a text email. Text, photos and cards all cost one 'stamp'. Learn more about sending attachments to an inmate by texting or emailing in the Etowah County Jail.

What type of emailing is allowed to an inmate in the Etowah County Jail?
Using Securus eMessaging for emailing an inmate in the Etowah County Jail, you CAN do the following: (1)You CAN ONLY send messages from the Securus website, or with the Securus app (2)You CAN transfer ‘stamps’ to your inmate. (3) You CAN deposit money to your inmate, and they CAN purchase ‘stamps’ on their end. (4)Each time you send a message, you CAN pay for them to reply. (5)You CAN send photos, eGreeting Cards and videos. (Jail staff will review for appropriateness). Learn more about what you can and cannot send an inmate by text or email in the Etowah County Jail.

How will I know if my email to an inmate in the Etowah County Jail was approved?
When you send an inmate in the Etowah County Jail an email using Securus eMessaging, you will receive a message if your email was NOT approved, and you will be given the reason. All emails you send, whether it be text, photos, videos or ecards, will incur a fee. There are no refunds for emails or attachments not approved. Learn more about the approval rules when texting or emailing an inmate in the Etowah County Jail.

Can I send a photo in my 'gallery' to an inmate in the Etowah County Jail, or does it have to be a snapshot taken within the Securus app?
You can send any type of photo (jpg, jpeg and png) or video (30 seconds or less) to an inmate in the Etowah County Jail when using Securus eMessaging. It can either be direct from your gallery or one taken from within the Securus app. Learn more about emailing an inmate a photo in the Etowah County Jail.