Men's & Women's Transitional Facility Inmate Mail

What can you mail to an inmate in Men's & Women's Transitional Facility?

Men's & Women's Transitional Facility Inmate Mail Guidelines

Postcards
The Men's & Women's Transitional Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.

Envelopes
The Men's & Women's Transitional Facility also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Smart Communication-San Mateo County Jail
INMATE NAME-ID NUMBER
P.O. BOX 9126
Seminole, FL 33775-9126


Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Men's & Women's Transitional Facility allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Men's & Women's Transitional Facility standards will be disposed of. No more than three books may be shipped at any one time.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.


All mail, newspapers, magazines and books are to be shipped to:
Maple Street Correctional Center
Men's and Women's Transitional Facility
INMATE NAME – ID NUMBER
1300 Maple Street
Redwood City, CA 94063

How to address your Inmate's Postcard or Envelope

Smart Communication-San Mateo County Jail
INMATE NAME-ID NUMBER
P.O. BOX 9126
Seminole, FL 33775-9126

All mail sent to an inmate at the Men's & Women's Transitional Facility must include the senders name and mailing address in the top left corner of the envelope or postcard.
Failure to include your return address will most likely result in your mail NOT being delivered and discarded.

Mailed Items NOT Allowed

If your inmate is mailed anything other than a letter or postcard (or sometimes) greeting cards it won't get through.
However as stated above, because of the increased smuggling of drugs, more and more jails are only allowing pre-stamped or metered, solid color or white postcards to be received by inmates, or even using a third-party service that scans the letters and delivers paper or digital copies.
Examples of prohibited items include:

  • Stamps and stickers.
  • Musical greeting cards.
  • Altered mail such as perfumed or lipstick covered.
  • Paper with any type of stains such as grease.
  • News clippings.
  • Crayon, felt tip or hand painted drawings.

POLICIES REGARDING MAILING PHOTOS TO Men's & Women's Transitional Facility

Photos should not exceed 4 inches high x 6 inches wide.
Send no more than five photos at one time.
Polaroid Photos are prohibited.
Photos of weapons are prohibited.
Photos of drugs, the consuming of drugs or alcohol is prohibited.
Photos of lewd behavior or people exhibiting too much skin is prohibited.

Important Mail Tips

Mail is always scanned and inspected for contraband, obscenity and other rule infractions.
Assume that everything you write will be read by jail staff and can and will be used against you or your inmate in court.  
Never write anything about the inmate's court case you wouldn't want read aloud in court.
Mail is considered by the jail to be a privilege. Any violations of the mail policies can result in the inmate's mail privileges being suspended.
The introduction of contraband by you into the jail through the mail could result in criminal charges being filed against both you and the inmate.

How to Schedule & Visit with an Inmate in Men's & Women's Transitional Facility

To schedule a visit and meet with an inmate in San Mateo County, either at-the-jail or remotely by video, follow these instructions:

  • To schedule and visit with an inmate you MUST first open a SmartJailMail.com account.
  • Once you open an account, you may search for San Mateo County inmate to visit with.
  • When you locate the San Mateo County inmate that you want to connect with, you can send them a connection request.
  • Men's & Women's Transitional Facility will then need to approve the request before you can send messages.

For all the information you need to schedule and visit with a Men's & Women's Transitional Facility inmate, including how it works, how much it costs, visitation using a rented tablet, how often and when you can visit and more, check out our Visit Inmate Page.
NOTE: Your visits will be monitored, recorded and stored. You may want to refrain from discussing your inmate's court case as anything discussed can be used against them in court.


 

How Do Inmates in Men's & Women's Transitional Facility Make Phone Calls?

To receive phone calls from inmates in San Mateo County, or to assist them in making phone calls to other people, follow these steps:

  • Men's & Women's Transitional Facility uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for San Mateo County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in San Mateo County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with San Mateo County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How, What and Where can you Mail Something to an Inmate in Men's & Women's Transitional Facility?

Postcards & Envelopes
The Men's & Women's Transitional Facility allows regular postcards and envelopes to be mailed to inmates. There are a number of restictions that are oulined on the Inmate Mail page.

Postcards and envelopes MUST be mailed to the following address:
Smart Communication-San Mateo County Jail
INMATE NAME-ID NUMBER
P.O. BOX 9126
Seminole, FL 33775-9126


Newspapers, Magazines & Books
Local or national newspapers, news, special interest or sports magazines, and soft cover books may also be mailed to the inmate as long as they are mailed directly from the publisher or a third party service such as Amazon or Barnes & Noble.


All newspapers, magazines and books are to be shipped to:
Maple Street Correctional Center
Men's and Women's Transitional Facility
INMATE NAME – ID NUMBER
1300 Maple Street
Redwood City, CA 94063

For complete mail policies of what is allowed and what is NOT allowed, pertaining to inmate mail, newspapers, magazines, books or anything else mailed or shipped to an inmate, check out out Inmate Mail Page. 


 

How to Send a Carepack Commissary Package Directly to an Inmate in San Mateo County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Men's & Women's Transitional Facility follow these steps:

  • Select California, then select Men's & Women's Transitional Facility, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for San Mateo County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in San Mateo County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Men's & Women's Transitional Facility check out our Commissary Instructions Page for San Mateo County.


 

How to Send Money to an Inmate in San Mateo County

To send commissary money to an inmate in Men's & Women's Transitional Facility follow these steps:

  • Register with Access Corrections by creating an account.
  • Select California, then select Men's & Women's Transitional Facility, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Men's & Women's Transitional Facility.


 

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