Sonoma North County Detention Facility Remote Inmate Video Visits

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Schedule a Video Visit with an Inmate at the Sonoma North County Detention Facility - Remotely or at the Jail

The Sonoma North County Detention Facility believes in the importance of their inmates having an opportunity to have visits from family and friends. When an inmate is released he or she needs to return home, and closeness to their family is one of the strongest reasons that keeps them from getting in trouble again.

One way that Sonoma North County Detention Facility is able to accomplish this is with GTL/Viapath remote video visitation. Remote visiting allows loved ones to use their phone or computer to connect directly with their inmate via a video kiosk in the jail or using tablets, all in a joint effort between the facility and GTL.

The benefits of video visitation are:

• It keeps inmates happy.
• Allows the inmates to stay in touch with friends, family and children.
• It saves on staff time, thus money.
• Allows the jail to partake in a revenue share.
• Keeps viruses from spreading.
• Keeps contraband from entering the facility.

For more information on GTL/Viapath video visits and video messages, call the facility at 707-565-1400 or scroll down for a complete section of Frequently Asked Questions and Answers.

Sonoma North County Detention Facility

Address:
2254 Ordinance Road
Santa Rosa, CA 95403
Phone:
707-565-1400

Remote Visitation with an Inmate at the Sonoma North County Detention Facility

Sonoma North County Detention Facility offers Video Visitation for Inmates using the Services of GTL, aka ViaPath Techologies

In order to schedule and then visit an inmate using GTL you need to first register with GTL.

Next Steps:

• Register yourself and all visitors.
• Select Sonoma North County Detention Facility
• Select your inmate.
• Schedule your preferred time for the visit.

For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required. 

All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or 
7AM – 4PM MST Saturday – Sunday

Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.

Sonoma North County Detention Facility ON SITE INMATE VISITATION SCHEDULE

2254 Ordinance Road
Santa Rosa, CA 95403
707-565-1400

• Inmates housed at the NCDF are allowed one, 60 minute visit per week.
• In non-contact visiting for 101, 201, 301 and 501/02, the inmate’s visitors may only use three seats.
• Small children (40 inches or smaller) must be held on a visitor’s lap.
• Children over 40 inches must occupy a seat and will be counted as a visitor.
• In non-contact visiting for 202, 203 and 401, only three visitors may occupy a booth. Rules regarding children for non-contact visiting in these areas are the same as stated above.
• All visitors 18 years and older, must have a valid and current state or federal government picture ID. No other forms of identification will be accepted.
• Minors (age 17 and under) must be accompanied at all times by an adult. Children must be supervised by an adult at all times and may not be left unattended in the lobby.
• Convicted felons who wish to visit must have prior written approval.
• If you are a recently released inmate of the Detention Division, you must wait 30 days from the day of your release before returning to visit unless you are visiting your spouse.

Non-Contact Visitors for Units 101, 201, 301, 501, 502 MUST sign up at least 15 minutes prior to the start of visiting.
Non-Contact Visitors for Units 202, 203, 401 MUST sign up at least 30 minutes prior to the start of visiting

Remote Video Visiting an Inmate who is in the Sonoma North County Detention Facility

Frequently Asked Questions about Remote Video Visits

What is a video visit, and how do they work?

Who are the companies that facilitate video visits?

What is a video visit, and how do they work?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•    It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Sonoma North County Detention Facility money.
•    It removes any opportunity for contraband (drugs) to enter the facility.
•    It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•    While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•    Video visitation gives the inmates and their visitors the feeling of more privacy.

GTL Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone. 

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a GTL video visit.

Who are the companies that facilitate video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

Visitation Options, Hours, Schedules & Rules

Visitation times and schedules for remote visitation with an inmate at Sonoma North County Detention Facility with GTL are available to you after logging in and selecting the inmate you wish to visit with.

* Visitation schedules are subject to change.
* The actual visiting hours vary depending on the following factors:

• Whether or not there are restrictions in place due to COVID or other factors such as security issues.
• The day of the week.
• Where the inmate is housed.
• The inmate's sex.
• Whether or not it is a Holiday.

* Each inmate is allowed one or two visits (or unlimited visits!), ranging from 15 minutes to one hour in length each week.
* Inmates with special privileges may be allowed additional visits.
* If you are visiting from another state or traveling a great distance, Sonoma North County Detention Facility may allow you an extended visitation. Call 707-565-1400 to ask for special consideration.
* Call 707-565-1400 to ask about normal visiting hours at the jail, and procedures for scheduling a visit other than video visitation.