The Whitcomb Facility is a 224 bed jail in the city of Orlando, Orange County, Florida. You can call them 24 hours a day for inmate information at 407-836-3400.
Offenders arrested for misdemeanors and felonies in this county are brought here for booking and processing, and if their crime requires it, are incarcerated until they are either bonded out, are released from custody on their own recognizance, or are ordered to remain in custody until the disposition of their trial.
You can also use the inmate search tool to see this facility's roster of those who have been arrested and are still in custody.
Those who are found guilty and sentenced to a term of less than one year, will do their time in this county. Those sentenced to longer terms will be sent to either the Florida State Prison System or the Federal Bureau of Prisons.
This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 407-836-3400, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.
It's always a good idea to find out and save the inmate's jail ID number or booking number as you may need this for sending mail or other communication needs. If you can't locate it online, you can call the Whitcomb Facility at 407-836-3400 to get it.
Phone: 407-836-3400
Physical Address:
3855 S John Young Pkwy
Orlando, FL 32839
Mailing Address (personal mail):
Inmate's Full Name & Booking# and Cell# (look up here)
P.O. Box 4970
Orlando, FL 32802-4970
Example:
John Joseph Jones
00012345 M-4A
P.O. Box 4970
Orlando, FL 32802-4970
Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Booking# and Cell# (look up here)
P.O. Box 4970
Orlando, FL 32802-4970
Example:
John Joseph Jones
00012345 M-4A
P.O. Box 4970
Orlando, FL 32802-4970
Other Jails and Prisons
To search for an inmate in the Whitcomb Facility, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 407-836-3400 for the information you are looking for. You can also look up Arrests Warrants for Orange County and the entire state of Florida, as well as Orange County Criminal Court Cases and Courts for each county in the state of Florida.
Whitcomb Facility Inmate Search
The Whitcomb Facility maintains an average of 224 offenders in custody on any given day. The Whitcomb Facility has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Orange County law enforcement agencies arrest and detain approximately 84,640 offenders.
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The Whitcomb Facility is part of the complex of correctional facilities for Orange County, Florida, and provides 224 beds for inmates. It is located between the Female Detention Center and the Booking and Release Center, with parking nearby and connections to the visitor center, access to the library, and works in cooperation with the other facilities.
Inmates are brought into the facility from the Booking and Release Center, where all new intakes are completed and they are then assessed and assigned to a housing unit that will fit their needs best. Transfers occur after the first court date has been completed. While in the facility inmates are under direct supervision, with detention officers in the housing pods they are monitoring and providing immediate responses, building relationships that improve the safety of the environment, and sharing social interactions that are positive and encouraging.
Educational opportunities are in place throughout the complex and inmates may apply for any program or class that will improve their progress towards their goals, reduce recidivism, and improve their life experiences. Adult basic education, GED, English as a second language, high school courses, and literacy all address the need for education that will allow for college or further education courses afterwards. Further, there are many classes to prevent substance abuse and to address substance use, dependency, and other concerns, as well as groups for men and women separately.
Veterans’ programs offer support for those who have served and offers a perspective that meets their needs in ways that other classes may not, and allow them to meet with others who have shared experiences, offering support for each other as well. Life skills, parenting, healthy start, money management, and anger management are all examples of classes that operate year round in the facility and allow for inmates to gain useful skills that will be necessary throughout life.
Consisting of a main center area and two wings the facility is safe, secure, and supports personal growth and social development.
In addition to support inside the facility, inmates are most successful when they have support outside the facility.
To encourage this, inmates are able to send and receive mail at the facility address:
Inmate's Full Name & Booking# and Cell# (look up here)
P.O. Box 4970
Orlando, FL 32802-4970
Example:
John Joseph Jones
00012345 M-4A
P.O. Box 4970
Orlando, FL 32802-4970
Inmates are also able to receive paperback books and magazines with their mail.
They are also able to place phone calls to family or friends who have gone online to GTL and created an account, with calls being billed at $0.145/minute.
Video visits are also provided either at the Visitor Visit Center found at 3000 39th Street, Orlando, Florida, 32839 which is open 9am to 10pm daily, or remotely, after calling to schedule their first visit at least one day in advance at 407-836-8061 and then future visits are scheduled via their online account.
Within the Orange County Corrections Department there are several detention centers including the Orange County Booking and Release Center, the Female Detention Center, Horizon Facility, Genesis Facility, Phoenix Facility, and the Whitcomb Facility for direct supervision units, the Work Release Center, and the Main Jail Facility.
To find out if someone you know has been recently arrested and booked into the Whitcomb Facility, call the jail’s booking line at 407-836-3400.
There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.
Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.
If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.
Whitcomb Facility Booking Roster
After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Orange County for booking.
Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.
Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Orange County and other Florida and USA jurisdictions.
If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.
It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.
The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.
During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.
Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.
At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.
If the offender is being detained and housed while awaiting arraignment, the Whitcomb Facility will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.
Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.
Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.
If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.
How Do You Visit an Inmate in the Whitcomb Facility? What is the Schedule?
3000 39th Street
Orlando, Florida 32839
Questions? Call 407-836-8061
First Visit
Subsequent Visits
Lawyers & Law Enforcement
| DAY | TIMES |
| SUNDAY | 9:00AM - 10:00PM |
| MONDAY | 9:00AM - 10:00PM |
| TUESDAY | 9:00AM - 10:00PM |
| WEDNESDAY | 9:00AM - 10:00PM |
| THURSDAY | 9:00AM - 10:00PM |
| FRIDAY | 9:00AM - 10:00PM |
| SATURDAY | 9:00AM - 10:00PM |
Questions? Call GTL at 855-208-7349 or the jail at 407-836-8061.
| DAY | TIMES |
| SUNDAY | 9:00AM - 10:00PM |
| MONDAY | 9:00AM - 10:00PM |
| TUESDAY | 9:00AM - 10:00PM |
| WEDNESDAY | 9:00AM - 10:00PM |
| THURSDAY | 9:00AM - 10:00PM |
| FRIDAY | 9:00AM - 10:00PM |
| SATURDAY | 9:00AM - 10:00PM |
Next Steps:
For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required.
All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or
7AM – 4PM MST Saturday – Sunday
Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.
Follow these instructions to schedule and then visit an inmate using GTL.
For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Whitcomb Facility, check out our Visit Inmate Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Whitcomb Facility’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 407-836-3400 for further assistance.
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Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Whitcomb Facility?
Questions? Call GTL at 855-208-7349 or the jail at 407-836-8061.
| DAY | TIMES |
| SUNDAY | 9:00AM - 10:00PM |
| MONDAY | 9:00AM - 10:00PM |
| TUESDAY | 9:00AM - 10:00PM |
| WEDNESDAY | 9:00AM - 10:00PM |
| THURSDAY | 9:00AM - 10:00PM |
| FRIDAY | 9:00AM - 10:00PM |
| SATURDAY | 9:00AM - 10:00PM |
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Whitcomb Facility’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 407-836-3400 for further assistance.
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How Do You Deposit Money for an Inmate in the Whitcomb Facility?
You will need this information:
Facility: Orange County FL
Site ID: 196
Acct#: Include inmate's booking number, last name and first name
1. Commissary money in the form of a money order may be mailed to:
AdvancePay Service Department
P.O. Box 911722
Denver, CO 80291-1722
2. Cash deposits to ConnectNetwork are now available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. You’ll start the payment process online in your ConnectNetwork account, then complete your transaction with cash at a participating local retail store. Plus, many of these stores are open 24 hours a day, 7 days a week, 365 days a year. Find a retail store near you.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Whitcomb Facility’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 407-836-3400 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Whitcomb Facility?
Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)
For full instructions on the Whitcomb Facility Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Whitcomb Facility’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 407-836-3400 for further assistance.
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How do I Mail an Inmate in the Whitcomb Facility, and what can I send them?
Questions? Call 407-836-3525
Postcards
The Whitcomb Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Whitcomb Facility also allows envelopes to be mailed to inmates as well.
Postcards and Envelopes MUST be mailed using the USPS. You MUST write your return address in top left corner.
Address you mail as follows:
Inmate's Full Name & Booking# and Cell# (look up here)
P.O. Box 4970
Orlando, FL 32802-4970
Example:
John Joseph Jones
00012345 M-4A
P.O. Box 4970
Orlando, FL 32802-4970
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher. Only 4 publications in total (books, magazines and/or newspapers) are allowed per shipment.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate. Only 4 publications in total (books, magazines and/or newspapers) are allowed per shipment.
Mailing Money to your Inmate
You can mail US Postal Money Orders or Cashiers Checks to your Inmate for deposit into their account.
Make the check out to the inmate and have their Booking # on the check as well.
Address the envelope as follows:
Inmate's Full Name & Booking# and Cell# (look up here)
P.O. Box 4970
Orlando, FL 32802-4970
Example:
John Joseph Jones
00012345 M-4A
P.O. Box 4970
Orlando, FL 32802-4970
Books
Whitcomb Facility also allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above. Only 4 publications in total (books, magazines and/or newspapers) are allowed per shipment.
All Newspapers, Magazines and Books MUST be shipped from the publisher or bookstore.
Address them as follows:
Inmate's Full Name & Booking# and Cell# (look up here)
P.O. Box 4970
Orlando, FL 32802-4970
Example:
John Joseph Jones
00012345 M-4A
P.O. Box 4970
Orlando, FL 32802-4970
Care packages
Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. They can include clothing, snacks and seasonal items.
Whitcomb Facility allows care packages from icare gifts.
Questions? Call 407-836-3525
Postcards
The Whitcomb Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Whitcomb Facility also allows envelopes to be mailed to inmates as well.
Postcards and Envelopes MUST be mailed using the USPS. You MUST write your return address in top left corner.
Address you mail as follows:
Inmate's Full Name & Booking# and Cell# (look up here)
P.O. Box 4970
Orlando, FL 32802-4970
Example:
John Joseph Jones
00012345 M-4A
P.O. Box 4970
Orlando, FL 32802-4970
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher. Only 4 publications in total (books, magazines and/or newspapers) are allowed per shipment.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate. Only 4 publications in total (books, magazines and/or newspapers) are allowed per shipment.
Mailing Money to your Inmate
You can mail US Postal Money Orders or Cashiers Checks to your Inmate for deposit into their account.
Make the check out to the inmate and have their Booking # on the check as well.
Address the envelope as follows:
Inmate's Full Name & Booking# and Cell# (look up here)
P.O. Box 4970
Orlando, FL 32802-4970
Example:
John Joseph Jones
00012345 M-4A
P.O. Box 4970
Orlando, FL 32802-4970
Books
Whitcomb Facility also allows books to be mailed directly to the jail from a reputable source such as Amazon, Barnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above. Only 4 publications in total (books, magazines and/or newspapers) are allowed per shipment.
All Newspapers, Magazines and Books MUST be shipped from the publisher or bookstore.
Address them as follows:
Inmate's Full Name & Booking# and Cell# (look up here)
P.O. Box 4970
Orlando, FL 32802-4970
Example:
John Joseph Jones
00012345 M-4A
P.O. Box 4970
Orlando, FL 32802-4970
Care packages
Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. They can include clothing, snacks and seasonal items.
Whitcomb Facility allows care packages from icare gifts.
For complete information on everything related to inmate mail that is not covered above, check out our Inmate Mail page.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Whitcomb Facility’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 407-836-3400 for further assistance.
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Can I purchase Commissary Online for an Inmate in the Whitcomb Facility, and what can I purchase?
The service they use is called icaregifts.
Instructions
1. Register here.
2. Click the "Find an Inmate" button and enter your loved one’s first name, last name, or inmate number. When the information is entered correctly, click the “Search” button to confirm they are in the system.
3. Select the icare gift you want to send them.
4. Confirm the order in your confirmation email.
5. Whitcomb Facility has up to 30 days to give your icaregift pack to your inmate.
6. You will receive a confirmation email when it is delivered.
There are a total of fourteen (14) pre-determined icaregift packs available to choose from.
They range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper…
… to $104.99 for a box of 85 snack and food items…
… with many gift packs priced in between.
Resources
Frequently Asked Questions (you must have an inmate chosen in order to review these FAQs for Whitcomb Facility
Contact Info:
888-439-5020 - 8AM–9PM ET, 7 days a week.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Whitcomb Facility follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Whitcomb Facility, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Orange County.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Whitcomb Facility’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 407-836-3400 for further assistance.
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How Can I Communicate with an Inmate in the Whitcomb Facility using an Online Messaging Service?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Whitcomb Facility’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 407-836-3400 for further assistance.
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Do Inmates in the Whitcomb Facility have Access to Tablets or Computers?
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Whitcomb Facility’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 407-836-3400 for further assistance.
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What are the other City and County Jails in Orange County?
What are the other Jails in the Neighboring Counties surrounding Orange County?
This facility, known as "Whitcomb Facility" is also known as Orange County Florida Corrections, Orange County Corrections , Orange County Corrections , Florida, Orange.
