Genesis Facility

Search for an Inmate in Orange County

Genesis Facility Information

The Genesis Facility is a 220 bed jail in the city of Orlando, Orange County, Florida. Offenders arrested for misdemeanors and felonies in this county are brought here for booking and processing, and if their crime requires it, are incarcerated until they either get bail or are released from custody on their own recognizance.

Those who are found guilty and sentenced to a term of less than one year, will do their time in this county. Those sentenced to longer terms will be sent to either the Florida State Prison System or the Federal Bureau of Prisons.

This page provides information on how to search for an inmate in the official jail roster, or by calling the facility at 407-836-3400, directions to the facility, and inmate services such as the visitation schedule and policies, funding an inmate's account, mailing them a letter, receiving phone calls from an inmate, voicemail, emailing and texting, tablet rentals, bail bond instructions, and commissary purchases.

It's always a good idea to find out and save the inmate's jail ID number or booking number as you may need this for sending mail or other communication needs. If you can't locate it online, you can call the Genesis Facility at 407-836-3400 to get it.

Phone: 407-836-3400

Physical Address:
3855 S John Young Pkwy
Orlando, FL 32839

Mailing Address (personal mail):
Inmate's Full Name & Booking# and Cell# (look up here)
P.O. Box 4970
Orlando, FL 32802-4970

Example:
John Joseph Jones
00012345 M-4A
P.O. Box 4970
Orlando, FL 32802-4970

Mailing Address (legal mail or subscriptions):
Inmate's Full Name & Booking# and Cell# (look up here)
P.O. Box 4970
Orlando, FL 32802-4970

Example:
John Joseph Jones
00012345 M-4A
P.O. Box 4970
Orlando, FL 32802-4970

Other Jails and Prisons

How Do You Find Someone in the Genesis Facility?

To search for an inmate in the Genesis Facility, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 407-836-3400 for the information you are looking for. You can also look up Arrests Warrants for Orange County and the entire state of Florida, as well as Orange County Criminal Court Cases and Courts for each county in the state of Florida.

Genesis Facility Inmate Search

The Genesis Facility maintains an average of 220 offenders in custody on any given day. The Genesis Facility has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Orange County law enforcement agencies arrest and detain approximately 84,640 offenders.

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About the Genesis Facility

Within the Orange County, Florida, Department of Corrections, there are several facilities that serve different purposes within the complex and the department.

Within the Orange County Corrections Department there are several detention centers including the Orange County Booking and Release Center, the Female Detention Center, Horizon Facility, Genesis Facility, Phoenix Facility, and the Whitcomb Facility for direct supervision units, the Work Release Center, and the Main Jail Facility.

The Genesis Facility has 220 beds that house inmates after it was built to relieve overcrowding in other facilities. It is operated on a direct supervision basis with each of the housing pods having a control center and officers who are interacting with them within the pods throughout the day. They are responsible for maintaining the safety and security of the pod and the facility overall, as well as intervening when necessary, encouraging positive social interactions, and moving inmates around the facility for meals, classes, programs, and recreation time.

Within the facility there are medical services provided, with transportation to a nearby hospital or clinic for more serious issues or illness. Courtrooms are provided for those who have court dates to save on the transportation, and all inmates will be booked into the facility and released from the Booking and Release Center, then transferred to their housing unit at their final facility assignment. Housing assignments are determined at the time of booking and will maintain separation between genders, security levels, and keeping separation of those who are involved in the same cases.

Safety is the main concern, with cameras offering an alternative view, officers in the pods to respond to needs as they arise and to build relationships with inmates which reduce stresses and incidents within the pod, and door locks and fences to keep inmates in their assigned spaces where they need to be. There are several programs offered in this location to provide both educational and vocational opportunities to all inmates.

Basic academics are covered for those who did not finish school and inmates will be able to attain their GED while incarcerated, and programming with encourage life skills such as communication, anger management, budgeting, and others. Vocational training allows some inmates to leave with more employable skills and improved employment opportunities, reducing recidivism.

Contact with their outside support system, including family and friends, is key to the success of rehabilitation programs and maintaining the mental health of inmates during incarceration, so they are able to send and receive mail at:

Inmate's Full Name & Booking# and Cell# (look up here)
P.O. Box 4970
Orlando, FL 32802-4970

Example:
John Joseph Jones
00012345 M-4A
P.O. Box 4970
Orlando, FL 32802-4970

Mail must not come from another detention center and has a full return address along with no adult content or discussion of illegal activities. Paperback books may also be sent to inmates, along with newspapers or magazines, up to four at a time.

To book a visit for the first time through the visitation center family members may call 407-836-8061, and further visits are booked online at the GTL site that also creates an account to receive phone calls from inmates for $0.145/minute.

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Recent Bookings & Arrests

How do I find out if someone has been arrested and booked into the Genesis Facility?

To find out if someone you know has been recently arrested and booked into the Genesis Facility, call the jail’s booking line at 407-836-3400.

There may be an automated method of looking them up by their name over the phone, or you may be directed to speak to someone at the jail. Sometimes the jail staff may ask you the offender’s date of birth to ensure privacy of the offender’s status.

Keep in mind that after an arrest, the information on an offender may not be publicly available for several hours.

If you don’t want to check up on an offender by calling the jail, you can also try looking up people recently booked online.

Genesis Facility Booking Roster

What happens during booking in Orange County?

After being arrested and taken into custody, and after being read their Miranda Rights, an offender will next be transported to the local police or department or the Sheriff’s Department in Orange County for booking.

Booking is very involved and requires multiple steps in the process, however, keep in mind that most attorneys will advise that an offender remain silent and not offer any additional information about the crime they have been arrested for because anything they do say may be recorded and may very well be used against them in court.

What is the booking process like at the Genesis Facility?

Booking includes having their photo (mugshot) and fingerprints taken, as well as being asked a lot of questions about their personal history and state of mind. If it’s a serious felony, their DNA may also be taken. They will also be checked for warrants in Orange County and other Florida and USA jurisdictions.

If the offender was arrested for a DUI offense, and has refused a breathalyzer test, they may also be forced to have blood drawn by a doctor or nurse.

It is also very likely that the offender will undergo a humiliating full body search while in the nude. This includes bending over, spreading their cheeks in the direction of an officer, and coughing. They will also be walked through a metal detector or x-ray machine, like those used at an airport.

What kind of questions are asked during booking?

The arresting jurisdiction will ask about gang affiliations, tattoos, medical conditions, prescribed medication they are taking, recreational drugs they are on or addicted to, allergies, if they are suicidal, and other relevant information that will help with determining their cell assignment and special needs.

What happens to an offender’s personal property during booking?

During the arrest and booking process an offender will also have all their personal property confiscated and held for either their release from jail, or with the offender’s approval, released to a friend or family member.

Personal property includes the clothing they are wearing, money, wallets, purses, cell phones, jewelry, body rings, earrings, watches, and even glasses if they are deemed a security risk. If they are allowed to keep their shoes or sneakers, the laces are removed.

What happens after booking?

At this point the offender will be allowed to make a free phone call to a person of their choice to notify them of their arrest, and/or arrange a bond or bail for their release.

If the offender is being detained and housed while awaiting arraignment, the Genesis Facility will provide a jail garment and slip-on shoes, a blanket, sheets, soap, toothbrush, toothpaste, and a towel.

Often, before they are dressed in the jail outfit and brought to their housing location, they will be forced to take a shower and undergo a disinfectant treatment for body and hair lice, scabies or other pests that may be residing on their person.

How long does the Genesis Facility Booking process take?

Booking can take anywhere from an hour to 24 hours or more. It all depends on the number of people that are awaiting processing, the number of staff on duty at the time, and the behavior of the offender.

If the offender is heavily intoxicated and/or violent, the Booking Officer may decide to stick the offender in a holding cell for several hours until they become more manageable.

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Directions / Map to the Genesis Facility
Inmate Visitation

How Do You Visit an Inmate in the Genesis Facility? What is the Schedule?

Genesis Facility at-the-jail Video Visitation Center Guidelines & Schedule

3000 39th Street
Orlando, Florida  32839

Questions?  Call 407-836-8061

First Visit

  • Visitors MUST call to schedule the first appointment at least ONE DAY in advance.
  • Call 407-836-8061 to schedule appointments. Phone lines are open for scheduling from 9:30AM to 8:30PM.
  • Each visitor will be issued a unique visitor ID number, which must be provided when scheduling visits.
  • Arrive to visits at least 15 minutes early.
  • Bring your valid driver's license, passport or state and/or military ID.

Subsequent Visits

  • After your first visit you can schedule visits online.
  • The first time you access the scheduling website and enter your email address, you will need to click on "Forgot your password?". Your password will be sent to you via the email address you provided. After you receive your password, you will be able to log on and schedule visits by following the prompts on the screen.
  • If you experience problems with the system, contact the Visitation Center at 407-836-8061.
  • Inmates are allowed three video visits per week. Each inmate is permitted a maximum of three visitors per session. This total will not exceed two adult visitors per session. 
  • Visitors with small children will be permitted to retain one baby bottle, and one blanket per child. 
  • The Video Visitation Center is open every day from 9:00AM to 10:00PM with the last visit starting at 9:00PM.

Lawyers & Law Enforcement

  • Face-to-face visits are allowed. 
  • Go directly to the North Perimeter Building, 3722 Vision Blvd., Orlando, FL  32839.
DAY TIMES
SUNDAY 9:00AM - 10:00PM
MONDAY 9:00AM - 10:00PM
TUESDAY 9:00AM - 10:00PM
WEDNESDAY 9:00AM - 10:00PM
THURSDAY 9:00AM - 10:00PM
FRIDAY 9:00AM - 10:00PM
SATURDAY 9:00AM - 10:00PM


Genesis Facility Remote (from home) Video Visitation Schedule

Questions?  Call GTL at 855-208-7349 or the jail at 407-836-8061.

DAY TIMES
SUNDAY 9:00AM - 10:00PM
MONDAY 9:00AM - 10:00PM
TUESDAY 9:00AM - 10:00PM
WEDNESDAY 9:00AM - 10:00PM
THURSDAY 9:00AM - 10:00PM
FRIDAY 9:00AM - 10:00PM
SATURDAY 9:00AM - 10:00PM

Genesis Facility offers Video Visitation for Inmates using the Services of GTL, aka ViaPath Techologies

In order to schedule and then visit an inmate using GTL you need to first register with GTL.

Next Steps:

  • Register yourself and all visitors.
  • Select Genesis Facility
  • Select your inmate.
  • Schedule your preferred time for the visit.

For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required. 

All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or 
7AM – 4PM MST Saturday – Sunday

Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.

How to Arrange Video Visitation with Genesis Facility Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

  • Register yourself and all visitors.
  • Select Genesis Facility
  • Select your inmate.
  • Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Genesis Facility, check out our Visit Inmate Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Genesis Facility’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 407-836-3400 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Genesis Facility?

Genesis Facility offers Video Visitation for Inmates using the Services of GTL, aka ViaPath Techologies

In order to schedule and then visit an inmate using GTL you need to first register with GTL.

Next Steps:

  • Register yourself and all visitors.
  • Select Genesis Facility
  • Select your inmate.
  • Schedule your preferred time for the visit.

For at-home video visits: Sign in to the visitation scheduling site 15 minutes prior to your scheduled visit. Test your connection, and follow the steps to start your visit.
For on-site video visits: Arrive at the facility at least 15 minutes prior to check-in. A valid photo ID is required. 

All your questions can be answered after you register, at the Frequently Asked Questions page, or call 855-208-7349 during the following hours:
6AM – 4PM MST Monday – Friday, or 
7AM – 4PM MST Saturday – Sunday

Costs for Visits are subject to change but generally run less than $10.00 for a 30 minute visit.
Payment can be made with Visa, Mastercard debit, credit or gift cards.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Genesis Facility’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 407-836-3400 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the Genesis Facility?

You can also deposit money for an inmate using these other two methods for both:

You will need this information:
Facility: Orange County FL
Site ID: 196
Acct#: Include inmate's booking number, last name and first name

1. Commissary money in the form of a money order may be mailed to:
AdvancePay Service Department
P.O. Box 911722
Denver, CO 80291-1722

2. Cash deposits to ConnectNetwork are now available at 26,000 retail locations nationwide including Walmart, ACE, Kmart, Kroger, and more. You’ll start the payment process online in your ConnectNetwork account, then complete your transaction with cash at a participating local retail store. Plus, many of these stores are open 24 hours a day, 7 days a week, 365 days a year. Find a retail store near you.


 

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Genesis Facility’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 407-836-3400 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the Genesis Facility?

How Do You Communicate with an Inmate in the Genesis Facility by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Genesis Facility, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Genesis Facility Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Genesis Facility’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 407-836-3400 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the Genesis Facility, and what can I send them?

Orange County Inmate Mail Policies

Questions?  Call 407-836-3525

Postcards
The Genesis Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.



Envelopes
The Genesis Facility also allows envelopes to be mailed to inmates as well.

Postcards and Envelopes MUST be mailed using the USPS.  You MUST write your return address in top left corner.

Address you mail as follows:

Inmate's Full Name & Booking# and Cell# (look up here)
P.O. Box 4970
Orlando, FL 32802-4970

Example:
John Joseph Jones
00012345 M-4A
P.O. Box 4970
Orlando, FL 32802-4970



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher. Only 4 publications in total (books, magazines and/or newspapers) are allowed per shipment.



Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate. Only 4 publications in total (books, magazines and/or newspapers) are allowed per shipment.


Mailing Money to your Inmate

You can mail US Postal Money Orders or Cashiers Checks to your Inmate for deposit into their account.
Make the check out to the inmate and have their Booking # on the check as well.

Address the envelope as follows:

Inmate's Full Name & Booking# and Cell# (look up here)
P.O. Box 4970
Orlando, FL 32802-4970

Example:
John Joseph Jones
00012345 M-4A
P.O. Box 4970
Orlando, FL 32802-4970



Books
Genesis Facility also allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above. Only 4 publications in total (books, magazines and/or newspapers) are allowed per shipment.

  • Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Genesis Facility standards will be disposed of.
  • Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
  • No spiral or metal bound books/notebooks will be accepted.
  • No duplicate copies of the same title will be accepted.

All Newspapers, Magazines and Books MUST be shipped from the publisher or bookstore.
Address them as follows:

Inmate's Full Name & Booking# and Cell# (look up here)
P.O. Box 4970
Orlando, FL 32802-4970

Example:
John Joseph Jones
00012345 M-4A
P.O. Box 4970
Orlando, FL 32802-4970



Care packages
Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. They can include clothing, snacks and seasonal items.
Genesis Facility allows care packages from icare gifts.

Orange County Inmate Mail Policies

Questions?  Call 407-836-3525

Postcards
The Genesis Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.



Envelopes
The Genesis Facility also allows envelopes to be mailed to inmates as well.

Postcards and Envelopes MUST be mailed using the USPS.  You MUST write your return address in top left corner.

Address you mail as follows:

Inmate's Full Name & Booking# and Cell# (look up here)
P.O. Box 4970
Orlando, FL 32802-4970

Example:
John Joseph Jones
00012345 M-4A
P.O. Box 4970
Orlando, FL 32802-4970



Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher. Only 4 publications in total (books, magazines and/or newspapers) are allowed per shipment.



Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate. Only 4 publications in total (books, magazines and/or newspapers) are allowed per shipment.


Mailing Money to your Inmate

You can mail US Postal Money Orders or Cashiers Checks to your Inmate for deposit into their account.
Make the check out to the inmate and have their Booking # on the check as well.

Address the envelope as follows:

Inmate's Full Name & Booking# and Cell# (look up here)
P.O. Box 4970
Orlando, FL 32802-4970

Example:
John Joseph Jones
00012345 M-4A
P.O. Box 4970
Orlando, FL 32802-4970



Books
Genesis Facility also allows books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above. Only 4 publications in total (books, magazines and/or newspapers) are allowed per shipment.

  • Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Genesis Facility standards will be disposed of.
  • Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
  • No spiral or metal bound books/notebooks will be accepted.
  • No duplicate copies of the same title will be accepted.

All Newspapers, Magazines and Books MUST be shipped from the publisher or bookstore.
Address them as follows:

Inmate's Full Name & Booking# and Cell# (look up here)
P.O. Box 4970
Orlando, FL 32802-4970

Example:
John Joseph Jones
00012345 M-4A
P.O. Box 4970
Orlando, FL 32802-4970



Care packages
Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. They can include clothing, snacks and seasonal items.
Genesis Facility allows care packages from icare gifts.

For complete information on everything related to inmate mail that is not covered above, check out our Inmate Mail page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Genesis Facility’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 407-836-3400 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the Genesis Facility, and what can I purchase?

Genesis Facility allows pre-determined commissary packs to be purchased by friends and family of inmates.  

The service they use is called icaregifts.

Instructions

1.    Register here.
2.    Click the "Find an Inmate" button and enter your loved one’s first name, last name, or inmate number. When the information is entered correctly, click the “Search” button to confirm they are in the system.
3.    Select the icare gift you want to send them.
4.    Confirm the order in your confirmation email.
5.    Genesis Facility has up to 30 days to give your icaregift pack to your inmate.
6.    You will receive a confirmation email when it is delivered.

There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 

They range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper…

… to $104.99 for a box of 85 snack and food items…

… with many gift packs priced in between.

Resources
Frequently Asked Questions (you must have an inmate chosen in order to review these FAQs for Genesis Facility

Contact Info:
888-439-5020 - 8AM–9PM ET, 7 days a week.

How to Send a Carepack Commissary Package Directly to an Inmate in Orange County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Genesis Facility follow these steps:

  • Register here to create an account with icaregifts for Orange County.
  • Choose Florida, then Genesis Facility, and then the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Orange County at any one time.
  • There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
  • The gift packs for inmates in Orange County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in Genesis Facility, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Orange County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Genesis Facility’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 407-836-3400 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the Genesis Facility using an Online Messaging Service?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Genesis Facility’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 407-836-3400 for further assistance.

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Inmate Tablets

Do Inmates in the Genesis Facility have Access to Tablets or Computers?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Genesis Facility’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 407-836-3400 for further assistance.

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Are there photos of the Genesis Facility? What does it look like?
Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding Orange County?

Orange Osceola Polk Seminole Lake Volusia Brevard
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Search for an Inmate in Orange County

This facility, known as "Genesis Facility" is also known as Orange County Genesis Facility Jail, Orange County Florida Jail, Orange County Jail, Genesis Facility , Orange County Jail, Genesis Facility , Florida, Orange.