Santa Rosa County Detention Facility Inmate Tablet Rental

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Rent a Tablet for an Inmate in the Santa Rosa County Detention Facility

Renting a Tablet for Santa Rosa County Detention Facility Inmates

Santa Rosa County Detention Facility provides tablets for inmates to use for phone and visitation communication, as well as for sending and receiving electronic messaging.

The tablets are provided by gettingout / GTL / Viapath.

 

The tablets are not connected directly to the internet, but instead to a server controlled by the Santa Rosa County Detention Facility.  This allows all communication between inmates and their contacts to monitored during calls and visits, as well as delays while written communication is reviewed.

Please note that while the jail may provide the tablet for free, there will be a cost for ongoing use of it for entertainment and educational purposes.

Scroll down for a complete section outlining Frequently Asked Questions and Answers regarding renting tablets for Santa Rosa County Detention Facility Inmates.

Santa Rosa County Detention Facility

Address:
5755 East Milton Road
Milton, FL 32583

Phone:

850-983-1120

Using or Renting a Tablet at the Santa Rosa County Detention Facility

Santa Rosa County Detention Facility allows inmates access to tablets to use for the services provided by Viapath / gettingout.


The devices are similar to common handheld tablets, but are made exclusively by GettingOut, a GTL / Viapath company.
Tablets offer specialized content and services for inmates to use during their stay at Santa Rosa County Detention Facility, such as:

  • Music
  • Books
  • Games
  • Education
  • News
  • Radio
  • Television
  • Read mail and messages
  • Video visits

-  Free services are already available for use on the device at Santa Rosa County Detention Facility.
-  Subscription services are funded separately by family and friends with deposits made into an inmate’s Debit Link account.
-  Santa Rosa County Detention Facility Inmates will then be able to purchase subscription services and premium content to enjoy.

What Does a Tablet Cost?

To estimate costs for tablets and other services such as phone calls, sign in to your account and click “Rate & Fees Calculator” in the footer (bottom of the page), but the following gives you a general idea.

Game Center:

30-Day Subscription: $4.99, with an additional $1.00 service infrastructure charge ($5.99)

Fourteen-Day Subscription: $2.99, with an additional $0.75 service infrastructure charge ($3.74)

Seven-Day Subscription: $1.99, with an additional $0.50 service infrastructure charge ($2.49)

Unlimited eBooks:

Thirty-Day Subscription: $1.99, with an additional $1.00 service infrastructure charge ($2.99)

Fourteen-Day Subscription: $0.99, with an additional $0.75 service infrastructure charge ($1.74)

Seven-Day Subscription: $0.49, with an additional $0.50 service infrastructure charge ($0.99)

Streaming Music:

Thirty-Day Subscription: $8.99, with an additional $16.00 service infrastructure charge ($24.99)

Fourteen-Day Subscription: $5.99, with an additional $9.00 service infrastructure charge ($14.99)

Seven-Day Subscription: $2.99, with an additional $5.00 service infrastructure charge ($7.99)

Newsfeed

Thirty-Day Subscription: $3.99, with an additional $6.00 service infrastructure charge ($9.99)

Fourteen-Day Subscription: $1.99, with an additional $5.00 service infrastructure charge ($6.99)

Seven-Day Subscription: $0.99, with an additional $3.00 service infrastructure charge ($3.99)

Same Day Subscription Services

Game Center: $0.99, with an additional $0.50 service infrastructure charge ($1.49)

Unlimited eBooks: $0.25, (Total = 0.25)

Newsfeed: $0.24, with an additional $0.75 service infrastructure charge ($0.99)

FM Radio: $0.24, with an additional $0.25 service infrastructure charge ($0.49)

All Subscription and message credit pricing is subject to state and local taxes. 

Replacement Components - should your inmate break it...

Tablet: $249.99 per each

Charger: $8.99 per each

Earbuds: $2.99 per each

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GettingOut / ViaPath Inmate Tablets & Media

Provider: GettingOut (Telmate) • Rebranding as ViaPath Technologies (myViaPath)

GettingOut provides specialized, secure handheld tablets for county jail inmates, offering access to messaging apps, telephone calling, legal research tools, eBooks, vocational training, and premium entertainment rentals. As part of GTL and Telmate's transition to ViaPath Technologies, tablet firmware and management platforms are moving to the myViaPath system.

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Important: Tablet Feature Availability Varies by Facility

Jails manage tablet distribution according to individual facility contracts. While basic educational and legal materials are often provided without cost, access to music streaming, games, podcasts, and premium movies requires an active funded account. You should confirm the tablet rules with the facility directly. Registering and funding their media balance right away ensures your loved one has productive resources and recreation during their stay.

Step-by-Step Instructions to Fund Inmate Tablet Services

  • Confirm that GettingOut / ViaPath handheld tablets are active at your loved one's specific detention facility.
  • Navigate to www.gettingout.com or my.viapath.com.
  • Sign into your verified user profile and link the inmate's legal name and booking ID number.
  • Select Make a Deposit and choose either your Friends & Family Account (for messaging) or the inmate's personal Inmate Account (for entertainment and song rentals).
  • Choose your deposit amount, review convenience fees, and complete payment with a credit or debit card.
  • Notify your loved one that their tablet account balance has been funded.

What the Inmate Needs to Do

The inmate unlocks their assigned tablet or signs one out from the pod charging station using their biometric verification or PIN. Once logged in, their available balance appears on the screen, allowing them to download songs, stream educational content, and communicate with approved family members.

Official Providers: GettingOut Website  |  myViaPath Portal

Customer Service Telephone: 1-866-516-0115 (GettingOut) • 1-877-650-4249 (ViaPath)

Support Hours: Monday – Friday, 7:00 AM – 11:00 PM CST; Saturday – Sunday, 8:00 AM – 7:00 PM CST

Supported Languages: English and Spanish

Other Services Provided by GettingOut / ViaPath

In addition to Tablet Media & Rentals, GettingOut and ViaPath provide several other communication and account services:

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