Santa Rosa County Detention Facility Sending Money

Santa Rosa County Detention Facility

Address:
5755 East Milton Road
Milton, FL 32572

Phone:

850-983-1120

How to put Money on an Inmate's Commissary Account in the Santa Rosa County Detention Facility

Options for putting money on an inmate's books in Santa Rosa County Detention Facility:

Option 1 - Dropping Money at the Jail
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use a Touchpay self-serve kiosk in the lobbies that accepts cash, debit or credit cards.


Option 2 - Deposit Inmate Money Online
Santa Rosa County Detention Facility uses Touchpay to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.


Option 3 - Mail the Inmate Deposit to the Jail 
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.

Option 4 - Make an Inmate Deposit over the Phone by calling Touchpay at 866-232-1899.
To do this you will need the inmate's offender # (inmate ID #), full legal name, and Facility Locator Number. Call 850-983-1120 to get the Facility Locator Number.

Santa Rosa County Detention Facility Inmate Money Deposits Announcement - January 4, 2023

Santa Rosa County Detention Facility staff announced today that deposits for inmates must either be made online, by telephone, by using the Kiosk in their lobby or by sending postal money orders or bank cashier checks to the following address:
5755 East Milton Road
Milton, FL 32572

or

Instructions on how inmate deposits can be made online or by telephone can be found by scrolling down this page.

In certain circumstances, cash may still be accepted by jail personnel during 9:00AM and 4:00PM, Monday thru Friday, or when you come to the facility for visitation. Call 850-983-1120 if you have any questions.

Complete information is listed on this page. Failure to follow instructions will result in your payment not being credited properly, or being returned to you.

How to put money on an inmate's books for Inmate Communications at Santa Rosa County Detention Facility

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Santa Rosa County Detention Facility uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Santa Rosa County Detention Facility using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Santa Rosa County Detention Facility may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

Occasionally, it may take up to 72 hours for funds to be active on an inmate Trust & Commissary account, however most people experience deposits are available immediately.

How to Put Money on an Inmate Account in the Santa Rosa County Detention Facility

There are usually four options for putting money on an inmate's books:
Option 1 - Dropping Money at the Jail
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use a self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
Santa Rosa County Detention Facility and others often use a private company to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
Call Santa Rosa County Detention Facility at 850-983-1120 to confirm the address to send the money order to and how they want it made out.
Failure to do this properly will delay your inmate getting his account credited and may require you to have to resubmit a second money order.
Call 850-983-1120 to ask facility personnel who to make the money order out to, and where to send it.
Option 4 - Make an Inmate Deposit over the Phone
Most of the online companies that provide deposit services will accept deposits over the phone with a debit or credit card.
To do this you will need the inmate's offender # (inmate ID #) and full legal name.

Santa Rosa County Detention Facility Commissary Instructions

Santa Rosa County Detention Facility allows pre-determined commissary packs to be purchased by friends and family of inmates.  

The service they use is called icaregifts.

Instructions

1.    Register here.
2.    Click the "Find an Inmate" button and enter your loved one’s first name, last name, or inmate number. When the information is entered correctly, click the “Search” button to confirm they are in the system.
3.    Select the icare gift you want to send them.
4.    Confirm the order in your confirmation email.
5.    Santa Rosa County Detention Facility has up to 30 days to give your icaregift pack to your inmate.
6.    You will receive a confirmation email when it is delivered.

There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 

They range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper…

… to $104.99 for a box of 85 snack and food items…

… with many gift packs priced in between.

Resources
Frequently Asked Questions (you must have an inmate chosen in order to review these FAQs for Santa Rosa County Detention Facility

Contact Info:
888-439-5020 - 8AM–9PM ET, 7 days a week.

What Can You Purchase for an Inmate's Commissary at Santa Rosa County Detention Facility

icaregifts is the Santa Rosa County Detention Facility's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygeine products, and Letter writing materials for sale on their website.

Who can Purchase Commissary for Santa Rosa County Detention Facility Inmates?

Anybody can purchase commissary for your inmate as long as there is not a 'no-contact order' in place, as this might get them in further trouble.

Because of the ability for family members and friends to purchase commissary online from icaregifts using a Visa or Mastercard credit or debit card, you and your inmate have more options.

Why Do Inmates in Santa Rosa County Detention Facility need Commissary?

Since inmates are not allowed to possess cash money while in custody, the Santa Rosa County Detention Facility allows the inmate's family and/or friends to purchase products online from icaregifts.

This allows them to obtain items such as personal hygiene products, snacks, apparel, electronics and stationery supplies. Otherwise they go without, and you don't want them to be obligated to others for their basic needs.

Medical Copays, Jail Fees and other Inmate Expenses

Many jails debit (charge) an inmate's commissary accounts for medical visits, any medications including over-the-counter pain reliever, jail stay fees, restitution, etc.

Taking this into consideration when deciding how much to deposit will ensure the inmate gets the amount you wanted him to have after things are deducted.

A quick call to the Santa Rosa County Detention Facility at 850-983-1120 will let you know how much is deducted from the books for each fee related to medical issues or other jail expenses.

Important Tips and Information About Your Inmate's Commissary

Sometimes an inmate's commissary money is used to purchase items to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $10.00 a day on commissary items, you are most likely paying for him or her to gamble or buy drugs.

Some inmates, specifically those who are targeted for being weak or are in jail for rape or child molestation, are forced to relinquish their commissary to avoid regular beatings from other inmates.

If you think your inmate is being targeted for violence or having their commissary taken to avoid beatings, contact the Santa Rosa County Detention Facility and ask to investigate. If an inmate is being targeted, they will intervene and have the victim placed in protective custody, away from the general population.

Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.

Click here to purchase commissary online for your inmate at Santa Rosa County Detention Facility.

How Do You Communicate with an Inmate in the Santa Rosa County Detention Facility by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Santa Rosa County Detention Facility, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Santa Rosa County Detention Facility Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.


 

How to Bail out an Inmate in Santa Rosa County

To Bail out or Post Bond for an Inmate in Santa Rosa County Detention Facility follow these steps:

For complete Instructions on How to Bail or Bond an Inmate in Santa Rosa County Detention Facility, check out our Inmate Bail page.


 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Santa Rosa County Detention Facility uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Santa Rosa County Detention Facility using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Santa Rosa County Detention Facility may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Santa Rosa County Detention Facility inmate's account for communication services, check out our Send Money page.


 

How Inmates Can Use a Tablet to Access Services at Santa Rosa County Detention Facility

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Santa Rosa County Detention Facility inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Communicate with an Santa Rosa County Detention Facility Inmate by Mail and by Email

To mail or email an inmate in Santa Rosa County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Santa Rosa County Detention Facility must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Santa Rosa County Detention Facility has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Santa Rosa County Detention Facility,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Santa Rosa County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Santa Rosa County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

How Do You Visit an Inmate in Santa Rosa County Detention Facility?

To visit an inmate in Santa Rosa County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Santa Rosa County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Santa Rosa County Detention Facility:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Santa Rosa County follow these steps:
1.  Start by confirming that Santa Rosa County Detention Facility's Video Visitation is working correctly by looking up Santa Rosa County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Santa Rosa County Detention Facility, and then the inmate you wish to communicate with.

Other Santa Rosa County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Santa Rosa County Detention Facility Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Santa Rosa County, can be found on our Visit Inmate Page.

Santa Rosa County Detention Facility Phone: 850-983-1120


 

How to Deposit Money into an Inmate's Account in Santa Rosa County Detention Facility

To deposit money into the account of an inmate in Santa Rosa County, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select Florida.
  • Select Santa Rosa County Detention Facility
  • Enter the Inmate ID of your inmate.  This can be found by calling 850-983-1120 or by looking up the inmate's name in the Inmate Search link.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the Santa Rosa County Detention Facility.  To do this you need the Inmate's ID Number and the Facility Locator Number for Santa Rosa County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Santa Rosa County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Santa Rosa County Detention Facility follow these steps:

  • Register here to create an account with icaregifts for Santa Rosa County.
  • Choose Florida, then Santa Rosa County Detention Facility, and then the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Santa Rosa County at any one time.
  • There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
  • The gift packs for inmates in Santa Rosa County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in Santa Rosa County Detention Facility, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for Santa Rosa County.


 

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