409 East Washington
Benton, IL 62812
Due to the ability of third party companies providing a secure environment for Franklin County Juvenile Detention Center inmates and their contacts outside the facility to communicate digitally, this facility will now (or soon) be providing the ability for digital messaging.
Secure digital messaging allows for a delay between the emails of the inmate and their friends and family, so that the jail can scan the communication for illegal or other communications against their policies.
Note that all messages, both sent and received, will be saved and will be referred to in the inmate's existing or future criminal charges.
Complete instructions on how to sign up for this service for the Franklin County Juvenile Detention Center, and how it works can be found below. Call 618-438-2222 if you have any questions.
To set up a phone account so that your inmate can call you from Franklin County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Franklin County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To receive phone calls from inmates in Franklin County, or to assist them in making phone calls to other people, follow these steps:
Franklin County Juvenile Detention Center uses the service of Lattice Inmate Phone Systems for phone communication between inmates and their friends and family.
There are two different types of phone accounts you can sign up and pay for:
Cost: The cost of phone calls ranges from $0.21 and $0.25 per minute.
If you are having difficulty accessing the website, there are two other methods for setting up, and paying for an inmate's phone account:
PO Box 536
Collingswood, NJ 08108
To send a commissary carepack (food, snacks and goods) directly to an inmate in Franklin County Juvenile Detention Center follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Franklin County Juvenile Detention Center check out our Commissary Instructions Page for Franklin County.