Address:
409 East Washington
Benton, IL 62812
Phone:
618-438-2222
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Franklin County Juvenile Detention Center money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
To set up a phone account so that your inmate can call you from Franklin County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Franklin County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To receive phone calls from inmates in Franklin County, or to assist them in making phone calls to other people, follow these steps:
Franklin County Juvenile Detention Center uses the service of Lattice Inmate Phone Systems for phone communication between inmates and their friends and family.
There are two different types of phone accounts you can sign up and pay for:
Cost: The cost of phone calls ranges from $0.21 and $0.25 per minute.
If you are having difficulty accessing the website, there are two other methods for setting up, and paying for an inmate's phone account:
Lattice Incorporated
PO Box 536
Collingswood, NJ 08108
Support
FAQ
Phone - 888-843-1972
Contact online
For all the information regarding phone calls with Franklin County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Franklin County Juvenile Detention Center follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Franklin County Juvenile Detention Center check out our Commissary Instructions Page for Franklin County.
