Address:
409 East Washington
Benton, IL 62812
Phone:
618-438-2222
Inmates at the Franklin County Juvenile Detention Center, now that the COVID pandemic is waning, once again allows inmates to get visits from friends and loved ones. Visits are either on-site (no contact) at the facility, and/or using the remote video services of the third party company outlined below.
Call 618-438-2222 for remote inmate visitation updates as schedules and policies can change without much advance notice.
Franklin County Juvenile Detention Center inmates are allowed to have no limit on the number of visits when using the remote video visitation service.
To set up a phone account so that your inmate can call you from Franklin County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Franklin County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To receive phone calls from inmates in Franklin County, or to assist them in making phone calls to other people, follow these steps:
Franklin County Juvenile Detention Center uses the service of Lattice Inmate Phone Systems for phone communication between inmates and their friends and family.
There are two different types of phone accounts you can sign up and pay for:
Cost: The cost of phone calls ranges from $0.21 and $0.25 per minute.
If you are having difficulty accessing the website, there are two other methods for setting up, and paying for an inmate's phone account:
Lattice Incorporated
PO Box 536
Collingswood, NJ 08108
Support
FAQ
Phone - 888-843-1972
Contact online
For all the information regarding phone calls with Franklin County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Franklin County Juvenile Detention Center follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Franklin County Juvenile Detention Center check out our Commissary Instructions Page for Franklin County.