Franklin County Juvenile Detention Center Inmate Tablet Rental

Franklin County Juvenile Detention Center

Address:
409 East Washington
Benton, IL 62812

Phone:

618-438-2222

Does Franklin County Juvenile Detention Center have tablets for the inmates to use?

You can find information about the Franklin County Juvenile Detention Center’s tablet program at the top of this page. If there is no information about it, it is because they either have recently changed companies or are not yet providing this service for inmates. Call 618-438-2222 to confirm.

What can the inmates use the tablets for?

Inmates in jails and prisons are using tablets for all the communication services available such as video visitation, video phone calls, regular phone calls, and electronic messaging – which is like texting and email.

Tablets are also used for entertainment, such as watching movies, television shows, listening to music and reading e-books. It is also used for education, self-help information, and legal research.

Are the jail’s tablets connected to the internet?

No, they are not connected to the internet. All the messages, visits and programming goes through a system controlled by the company that provides the tablets, and through the jail. They control what each inmate sees. All messages are carefully screened and not delivered if the sender or the inmate violates jail policy.

How much do the tablets cost to use?

For accessing visits and messages, the tablets are free to us. Each unit has many of them, all provided by the company that has contracted with the jail. Of course, the video visits and messages have a fee and those are paid for by the inmate’s family and friends who use the service.

If inmates are supposedly being punished, why do they get access to tablets?

That’s the question a lot of people ask and don’t fully understand.

The way the jail staff looks at it, is that if they can keep the inmates busy and distracted, it makes it safer for them. 

Tablets also give them a certain power over controller an inmate’s behavior. For example, if an inmate knows that they will lose the privilege of having access to a tablet if they get into a fight or violate another rule or policy, they will be better behaved. 

Tablets are one of the few things that make an inmate feel as though they are free, and they don’t want to lose the privilege of having access to one.

What companies have tablets for jail and inmate use?

CIDNET
City Tele Coin
Gettingout
GTL
Homewav
IC Solutions
Inmate Sales
JailATM
J Pay
NCIC
Oasis
Paytel
Reliance
Securus
Smart Communications

What if an inmate breaks a tablet, do they have to pay for it?

Yes, if an inmate breaks a tablet, then they are responsible for paying for it. The money will come out of their commissary funds, so not only do they lose access to having a tablet as punishment, but they also won’t be able to purchase snacks on commissary.
 

How an Inmate Makes a Phone Call to You or Others from Franklin County Juvenile Detention Center

To set up a phone account so that your inmate can call you from Franklin County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Franklin County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How Do Inmates in Franklin County Juvenile Detention Center Make Phone Calls?

To receive phone calls from inmates in Franklin County, or to assist them in making phone calls to other people, follow these steps:

Franklin County Juvenile Detention Center uses the service of Lattice Inmate Phone Systems for phone communication between inmates and their friends and family.

There are two different types of phone accounts you can sign up and pay for:

  • A PIN Debit Account is an 'inmate-controlled' prepaid debit account that allows inmates to place calls using funds maintained in the inmate's PIN Debit Account. The inmate can make calls to any telephone number. The inmate's family and friends can deposit money into an inmate's PIN Debit Account and you cannot control who the inmate calls, however the facility may have certain phone numbers blocked.
  • PrePaid Collect calls are collect calls that are paid for in advance. The inmate's family and friends can deposit money to their own home or cellular telephone number, and the inmate will only be allowed to call your number with these funds. Funds deposited into your Prepaid Collect account can also be used to leave voicemail messages for an inmate. 

Cost: The cost of phone calls ranges from $0.21 and $0.25 per minute.

If you are having difficulty accessing the website, there are two other methods for setting up, and paying for an inmate's phone account:

  • Depositing money by phone: Call 888-843-1972. Lattice accepts major credit cards including Visa, MasterCard and Discover. Agents are available 7:00AM to Midnight EST.
  • Depositing money by mail: Money Orders and Cashier's Checks only should be made payable to Lattice Incorporated and mailed to the following address:

Lattice Incorporated
PO Box 536
Collingswood, NJ 08108

  • When depositing money by mail, include your name, phone number and Franklin County Juvenile Detention Center, where your family or friend is currently residing.
  • Specify if the money is to be deposited into your PrePaid Collect Account or the inmate's Pin Debit Account.
  • If the deposit is for an Franklin County inmate's Pin Debit Account, please be sure to include the inmate's name and PIN number.

Support
FAQ
Phone - 888-843-1972
Contact online

For all the information regarding phone calls with Franklin County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Franklin County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Franklin County Juvenile Detention Center follow these steps:

  • Go to JailATM, choose Illinois, then choose Franklin County Juvenile Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Franklin County Juvenile Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Franklin County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Franklin County Juvenile Detention Center check out our Commissary Instructions Page for Franklin County.