Black Hawk County Jail, IA Video Visitation

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Black Hawk County Jail

Address:
225 E 6th St
Waterloo, IA 50703
Phone:
319-291-2587

Black Hawk County Jail uses CIDNET for Remote Video Visitation

Black Hawk County Jail uses CIDNET for Remote Video Visitation between inmates and their friends and family.
Register here.

Friends & Family Portal Information
Frequently Asked Questions
Instructions on How to Use CIDNET
CIDNET Instrucciones
Contact Customer Support

Black Hawk County Jail Inmate Video Visitation Schedule

225 E 6th St
Waterloo, IA 50703
319-291-2587

First, you must register, puchase data, and then schedule with CIDNET.
Visits are 30 minutes.
The more data you purchase, the less expensive each MB of data is.
General population inmates may receive one local visit per weekday for up to 30 minutes.
Maximum security inmates are allowed two visits per week, up to 30 minutes each, unless restricted for disciplinary or other reasons.
Special Housing Unit (SHU) inmates are allowed one visit per week for up to 30 minutes each unless restricted for disciplinary or other reasons.
Persons under 18 years of age are not allowed in the visitation waiting area. Children accompanying visitors may not be left unattended for any reason.
You must have a valid government issued photo ID and be 18 or older.

ON SITE VIDEO VISITATION

INMATE HOUSING	DAYS	TIMES
A1	MON thru FRI	9:30-11:00AM
A2	WED	8:00-11:00AM 12:00-2:30PM
A3 Lower Tier	MON thru FRI	8:00-9:00AM
A3 Upper Tier	MON thru FRI	1:30-2:30PM
PODS B,C,D,E,F	MON thru FRI	8:15-9:00AM, 9:30-11:00AM 12:15-1:00PM 1:30-2:30PM
PODS B,C,D,E,F	MON thru THU	7:00-8:00PM
F-Pod Maximum Security	Call 319-291-2587
F-Pod Admin Segregation	WED	7:30-2:30PM

Black Hawk County Jail Remote Inmate Visitation

You must register and schedule with CIDNET.
Remote visits have a fee.
Unlimited visits are allowed.
No visits during meals, counts, lockdowns and shift changes.

REMOTE VIDEO VISITATION SCHEDULE

DAY	TIMES
SUNDAY	8:00AM - 9:30PM
MONDAY	8:00AM - 9:30PM
TUESDAY	8:00AM - 9:30PM
WEDNESDAY	8:00AM - 9:30PM
THURSDAY	8:00AM - 9:30PM
FRIDAY	8:00AM - 9:30PM
SATURDAY	8:00AM - 9:30PM

What is a video visit?

Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:

•   It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Black Hawk County Jail money.
•   It removes any opportunity for contraband (drugs) to enter the facility.
•   It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
•   While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
•   Video visitation gives the inmates and their visitors the feeling of more privacy.

Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.

Video visitation can take place on a computer, a tablet or a phone.

Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.

If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.

You must also be on the inmate's approved list, even for a video visit.

What are the companies that work with the jails and prisons that allow video visits?

There are several different companies that contract with all the jails and prisons that allow video visitation:

These are the companies in alphabetical order:

CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.

How to Send a Carepack Commissary Package Directly to an Inmate in Black Hawk County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Black Hawk County Jail follow these steps:

Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
Select Iowa, then Black Hawk County Jail, and then the inmate you wish to purchase commissary items for.
Select the "Purchase Commissary Items" option.
Follow the prompts on screen to purchase items for an inmate.
Maximum spend is $125.00.
NOTE: Black Hawk County Jail may at times only allow online deposits for your inmate to purchase their own commissary locally.

For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Black Hawk County Jail, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Black Hawk County.

How to Both Schedule a Visit and Have Remote Video Visitation with an Inmate incarcerated in Black Hawk County

To register and sign up for a visitation account with CIDNET Video Visitation Service, follow the instructions below:

Register and create an account with CIDNET.
Type in your Email, Time Zone and First & Last Name of your Black Hawk County Jail inmate.
1. Click the Create Account button.
2. Agree to the terms.
3. Login to your email and open the verification email sent by CIDNET. Click it.
4. Choose a Security PIN and a Password.
5. Click the Sign In button.
After logging in, from the Menu, choose the state of Iowa, then the Black Hawk County Jail, then your inmate's name.
Once you have completed this, the Black Hawk County Jail will have to give final approval for you to set up a video visitation account with your inmate.

For all the information you need to know, including instructions, special links, policies, rules, tips and solutions to possible issues regarding regular visitation and remote video visits with an inmate in Black Hawk County, visit our full page guide.

NOTE: All visits are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that CIDNET may be collecting voice prints for a database which they may be sharing with law enforcement agencies.

How to Make and Receive Phone Calls and Video Phone Calls from an Inmate in Black Hawk County

To register and sign up for a phone account with CIDNET Inmate Phone Service, follow the instructions below:

Register and create an account with CIDNET.
Type in your Email, Time Zone and First & Last Name of your Black Hawk County Jail inmate.
1. Click the Create Account button.
2. Read the Terms of Use, then click Agree.
3. Login to your email and open the CIDNET email.
4. In the email, click the Complete Your Verification link.
5. Choose a Security PIN and a Password.
6. Click the Sign In button.
After logging in, from the Menu, choose the state of Iowa, then the Black Hawk County Jail, then your inmate's name.
Once you have completed this, the Black Hawk County Jail will have to give final approval for you to set up a phone account with your inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Black Hawk County, visit our full page guide.

NOTE: All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

How to send a text or email to an inmate in Black Hawk County

To send and receive secure texts or emails from an inmate housed in Black Hawk County follow these instructions:

Register and create an account with CIDNET.
Choose a Security PIN and Password.
After logging in, from the Menu, choose the state of Iowa, then the Black Hawk County Jail, then your inmate's name.
Once you have completed this, the Black Hawk County Jail will have to give final approval for you to communicate by email with your chosen inmate.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues with Texting and Emailing an inmate in Black Hawk County, visit our full page guide.