Des Moines County Correctional Center Inmate Visitation
Scheduling a Visit at the Des Moines County Jail in Burlington
Des Moines County Correctional Center
3630 Bauer Drive, Burlington, IA 52601
319-753-8275
Face-to-face visiting has given way to screens at Glendening's jail, the listing reports, and a Burlington family reserves each session through the visit-scheduling website no sooner than a week out and no later than 24 hours in advance.
Video Visiting Hours in the Bauer Drive Lobby
- Sunday through Saturday: 10:00 AM to 7:30 PM
Remote Video Visiting Hours for Des Moines County Inmates
- Sunday through Saturday: 7:30 AM to 11:30 AM, 1:00 PM to 4:45 PM and 6:00 PM to 9:00 PM
- Lobby visitors arrive ten minutes ahead of the booked Burlington slot and show a driver's license, state identification card or military ID at check-in, per the listing.
- A visitor under 17 must be listed as an additional visitor and be supervised by an authorized visitor over 18.
- On-site sessions last 20 minutes, ending earlier if the visitor arrives late and another visit is booked next.
Because times change, the listing advises confirming the schedule with the jail at 319-753-8275 before visiting Burlington.
Schedule a Visit with an Inmate at the Des Moines County Correctional Center
Video Visits at the Bauer Drive Correctional Center
Glendening's jail runs visits on video only, the listing reports: the Bauer Drive lobby terminals serve relatives without a computer or smartphone, and everyone else can connect from Android, Apple or Windows devices once the visitation provider has approved them.
Des Moines County Correctional Center uses Prodigy Solutions for Remote Video Visitation with Inmates
Registering for Des Moines County Video Visits
Approval for Burlington video sessions starts with a visitor sign-up: the listing has families pick the Des Moines County Correctional Center, then their inmate, fill in the profile and attach a photo of themselves. Trouble registering is handled by the company's own help desk, 866-700-4545, ext. 7, rather than by Glendening's officers.
Visiting Questions for the Burlington Jail
Can I just walk into the Bauer Drive lobby on Saturday and see my nephew?
I don't own a smartphone or computer; how can I visit someone in Glendening's jail?
My 15-year-old wants to see her father in Burlington; is that allowed?
Can I just walk into the Bauer Drive lobby on Saturday and see my nephew?
No walk-ins: Glendening's jail expects every session reserved online a full day or more beforehand, and staff at 319-753-8275 confirm what hours are open this week.
I don't own a smartphone or computer; how can I visit someone in Glendening's jail?
Book an on-site video session; the listing says the Bauer Drive lobby terminals exist for families without their own device.
My 15-year-old wants to see her father in Burlington; is that allowed?
She can come, the listing says, provided her name is added as an additional visitor and an approved adult older than 18 stays with her for the whole Bauer Drive session.
If my internet drops during a remote visit with the Des Moines County Correctional Center, do I get a refund?
No. The listing says lost connections during offsite sessions are not refunded.
