Due to the ability of third party companies providing a secure environment for Muscatine County Jail inmates and their contacts outside the facility to communicate digitally, this facility will now (or soon) be providing the ability for digital messaging.
Secure digital messaging allows for a delay between the emails of the inmate and their friends and family, so that the jail can scan the communication for illegal or other communications against their policies.
Note that all messages, both sent and received, will be saved and will be referred to in the inmate's existing or future criminal charges.
Complete instructions on how to sign up for this service for the Muscatine County Jail, and how it works can be found below. Call 563-262-4190 if you have any questions.
To set up a phone account so that your inmate can call you from Muscatine County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Muscatine County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To register and sign up for a remote visitation account with Inmate Canteen to communicate with your Muscatine County Jail inmate, follow the instructions below:
Instructions for Inmate Video Visitation:
- Register or Log in to your account
- Select Muscatine County Jail and the inmate you wish to visit.
- Select the "Video Visit an Inmate" option
- Follow the prompts on screen to schedule the visit.
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Muscatine County, visit our full page guide.
NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.
To receive phone calls from inmates in Muscatine County, or to assist them in making phone calls to other people, follow these steps:
Instructions on Purchasing Calling Cards or setting up to receive calls from an inmate:
For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Muscatine County Jail, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Muscatine County.