Address:
400 Walnut Street
Mucatine, IA 52761
Phone:
563-262-4190
Staff at the Muscatine County Jail is making it easier to connect with inmates by using a third-party service for phone communication. Using this service, explained below, allows you to purchase phone time for your inmate to either call you or to call other people in their network. If you have any questions call the facility at 563-262-4190.
Muscatine County Jail inmates are allowed to use the phones for personal use at any time, except during scheduled meals and during evening lockdown which begins after 10:00 PM.
Rules, guidelines and schedules on phone use are listed on this page. Failure to adhere to them will result in your inmate and you losing your phone privileges.
Muscatine County Jail uses the services of Inmate Canteen for the purchasing of Phone Calling Cards and receiving calls from an Inmate.
For best results use google chrome as your browser for accessing Inmate Canteen.
Phone card purchases always go to the inmate's account. Once purchased, the inmate will receive a Phone PIN to their account that they can use to make calls. You cannot use this phone time as it is in the inmates account.
Instructions on Purchasing Calling Cards or setting up to receive calls from an inmate:
How does Inmate phone calling work?
Phone card purchases always go to the inmate's account.
Once purchased, the inmate will receive a Phone PIN to their account that they can use to make calls. You cannot use this phone time as it is in the inmate's account.
Can I Communicate By Email With An Inmate?
Important Tips About Jail Phone Calls
Many jails and prisons restrict the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.
Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.
If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.
Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.
All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.
Sign up with Securus to connect with your inmate at Muscatine County Jail by clicking the banner below.
To set up a phone account so that your inmate can call you from Muscatine County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Muscatine County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To register and sign up for a remote visitation account with Inmate Canteen to communicate with your Muscatine County Jail inmate, follow the instructions below:
Instructions for Inmate Video Visitation:
- Register or Log in to your account
- Select Muscatine County Jail and the inmate you wish to visit.
- Select the "Video Visit an Inmate" option
- Follow the prompts on screen to schedule the visit.
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Muscatine County, visit our full page guide.
NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.
To receive phone calls from inmates in Muscatine County, or to assist them in making phone calls to other people, follow these steps:
Instructions on Purchasing Calling Cards or setting up to receive calls from an inmate:
For all the information regarding phone calls with Muscatine County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Muscatine County Jail, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Muscatine County.
