Address:
400 Walnut Street
Mucatine, IA 52761
Phone:
563-262-4190
Muscatine County Jail is, or will soon be, providing tablets for inmates to use for phone and visitation communication, as well as sending and receiving electronic messaging. If you don't see this facility's tablet service company listed below, call the jail at 563-262-4190 for information.
The tablets are not connected directly to the internet, but instead to a server controlled by the Muscatine County Jail. This allows all communication between inmates and their contacts to monitored during calls and visits, as well as delays while written communication is reviewed.
Please note that while the jail may provide the tablet for free, there will be a cost for ongoing use of it for entertainment and educational purposes.
Scroll down for a complete section outlining Frequently Asked Questions and Answers regarding renting tablets for Muscatine County Jail Inmates.
You can find information about the Muscatine County Jail’s tablet program at the top of this page. If there is no information about it, it is because they either have recently changed companies or are not yet providing this service for inmates. Call 563-262-4190 to confirm.
Inmates in jails and prisons are using tablets for all the communication services available such as video visitation, video phone calls, regular phone calls, and electronic messaging – which is like texting and email.
Tablets are also used for entertainment, such as watching movies, television shows, listening to music and reading e-books. It is also used for education, self-help information, and legal research.
No, they are not connected to the internet. All the messages, visits and programming goes through a system controlled by the company that provides the tablets, and through the jail. They control what each inmate sees. All messages are carefully screened and not delivered if the sender or the inmate violates jail policy.
For accessing visits and messages, the tablets are free to us. Each unit has many of them, all provided by the company that has contracted with the jail. Of course, the video visits and messages have a fee and those are paid for by the inmate’s family and friends who use the service.
That’s the question a lot of people ask and don’t fully understand.
The way the jail staff looks at it, is that if they can keep the inmates busy and distracted, it makes it safer for them.
Tablets also give them a certain power over controller an inmate’s behavior. For example, if an inmate knows that they will lose the privilege of having access to a tablet if they get into a fight or violate another rule or policy, they will be better behaved.
Tablets are one of the few things that make an inmate feel as though they are free, and they don’t want to lose the privilege of having access to one.
CIDNET
City Tele Coin
Gettingout
GTL
Homewav
IC Solutions
Inmate Sales
JailATM
J Pay
NCIC
Oasis
Paytel
Reliance
Securus
Smart Communications
Yes, if an inmate breaks a tablet, then they are responsible for paying for it. The money will come out of their commissary funds, so not only do they lose access to having a tablet as punishment, but they also won’t be able to purchase snacks on commissary.
To send a secure email message to an inmate in Muscatine County Jail follow these steps:
For all information on how to Text/Email an Inmate in Muscatine County Jail, the costs, rules, policies and more check out our Secure Messaging Guide for Muscatine County.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Muscatine County Jail follow these steps:
For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Muscatine County Jail, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Muscatine County.
For inmates receiving mail in the Muscatine County Jail there are different addresses and policies depending on the inmate's status, as well as what type of mail they are receiving; personal mail, legal mail, subscriptions or books sent from a third-party such as Amazon.
All mail is to be shipped to the Muscatine County Jail:
Inmate's Full Name & Inmate ID#
Muscatine County Jail
400 Walnut Street
Mucatine, IA 52761
For complete information on mail policies, what you can send an inmate and what address to send them, check out our Inmate Mail page.
To set up a phone account so that your inmate can call you from Muscatine County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Muscatine County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To register and sign up for a remote visitation account with Inmate Canteen to communicate with your Muscatine County Jail inmate, follow the instructions below:
Instructions for Inmate Video Visitation:
- Register or Log in to your account
- Select Muscatine County Jail and the inmate you wish to visit.
- Select the "Video Visit an Inmate" option
- Follow the prompts on screen to schedule the visit.
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Muscatine County, visit our full page guide.
NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.
For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Muscatine County Jail, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Muscatine County.
