Due to the ability of third party companies providing a secure environment for Webster County Jail inmates and their contacts outside the facility to communicate digitally, this facility will now (or soon) be providing the ability for digital messaging.
Secure digital messaging allows for a delay between the emails of the inmate and their friends and family, so that the jail can scan the communication for illegal or other communications against their policies.
Note that all messages, both sent and received, will be saved and will be referred to in the inmate's existing or future criminal charges.
Complete instructions on how to sign up for this service for the Webster County Jail, and how it works can be found below. Call 515-573-1410 if you have any questions.
Webster County Jail allows emailing and texting to an Inmate using Inmate Canteen.
To email or text an inmate, it requires funds on your communication account. You can add funds to your communication account via computer by selecting to “Send Text to an Inmate”.
On the next page and you will see your current balance with an “Add Funds” button below it. Select this button to add funds.
All deposits to the communications account are non-refundable until the inmate is no longer at the jail. To allow the inmate's email replies to be charged to your communications account go to "My Account", then "Edit Email Address" and adjust or add your e-mail address to allow for replies to be charged to your account.
To register and sign up for a remote visitation account with Inmate Canteen to communicate with your Webster County Jail inmate, follow the instructions below:
Instructions for Inmate Video Visitation:
- Register or Log in to your account
- Select Webster County Jail and the inmate you wish to visit.
- Select the "Video Visit an Inmate" option
- Follow the prompts on screen to schedule the visit.
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Webster County, visit our full page guide.
NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.
To receive phone calls from inmates in Webster County, or to assist them in making phone calls to other people, follow these steps:
Instructions on Purchasing Calling Cards or setting up to receive calls from an inmate:
For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Webster County Jail, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Webster County.
To send a secure email message to an inmate in Webster County Jail follow these steps:
To set up a phone account so that your inmate can call you from Webster County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Webster County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:
To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.