Hidalgo County Jail & Detention Center Photos & Videos

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How to Schedule and Visit an Inmate in Hidalgo County Jail & Detention Center

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Hidalgo County Jail & Detention Center, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Hidalgo County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.

 

How to Send a Carepack Commissary Package Directly to an Inmate in Hidalgo County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Hidalgo County Jail & Detention Center follow these steps:

  • Go to JailATM, choose New Mexico, then choose Hidalgo County Jail & Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Hidalgo County Jail & Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Hidalgo County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Hidalgo County Jail & Detention Center check out our Commissary Instructions Page for Hidalgo County.

 

How to Deposit Money Online for an Inmate in Hidalgo County

To deposit money online for an inmate in Hidalgo County Jail & Detention Center follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Hidalgo County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose New Mexico, then choose Hidalgo County Jail & Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Hidalgo County Jail & Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Hidalgo County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Hidalgo County Jail & Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Hidalgo County.

 

How an Inmate Makes a Phone Call to You or Others from Hidalgo County Jail & Detention Center

To set up a phone account so that your inmate can call you from Hidalgo County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Hidalgo County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.

 

How to Send a Text or Email Message to an Inmate in Hidalgo County Jail & Detention Center

To send a text or email message to a Hidalgo County inmate, do the following:

Hidalgo County Jail & Detention Center uses Securus eMessaging for Inmate Email.

Register here. (You are already registered if you signed up with Securus for 'Phone' or 'Remote Visitation' in Hidalgo County or any jail or prison in the country).
Steps: 
1.  Sign up for eMessaging
2. Find your Hidalgo County inmate.
3. Purchase a book of Securus ‘stamps’.
4. Type & Send message.

For all Hidalgo County information for sending secure messages to an inmate in Hidalgo County Jail & Detention Center, including instructions, video examples, fees, limits, tablet rentals and more, check out out Text/Email an Inmate Page.