Otero County Jail & Detention Center Family & Friends Information

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Otero County Jail & Detention Center

Otero County Jail & Detention Center
1958 Dr. Martin Luther King Jr. Drive
Alamogordo, NM 88310

575-443-2945

The Otero County Jail & Detention Center is the main jail in Otero County New Mexico. While the police in the cities and towns in Otero County can arrest and detain offenders, the Otero County Jail & Detention Center is the facility that is accredited by New Mexico to hold inmates for more than 72 hours.

The Otero County Jail & Detention Center is located at:
1958 Dr. Martin Luther King Jr. Drive
Alamogordo, NM 88310 

It can be reached 24 hours a day, 365 days a year by calling 575-443-2945.

The main reason that people call 575-443-2945 is to find out if a particular person is in custody, although you can look up an inmate online by going here. You can also get answers to whatever questions about an inmate, and the services for Otero County Jail & Detention Center that you may have by clicking on any of the questions below:

How to search for an inmate?
Can you look up an inmate’s mugshot?
How do you look up an offender’s criminal charges, bond or inmate number?
How do you visit an inmate?
What are the visitation hours?
Can you visit inmates in Otero County by video from home?
How do you get phone calls from an inmate?
Can you send mail, books, or newspapers to an inmate?
How do you send an inmate money?
Does Otero County Jail & Detention Center have inmate commissary?
Can an inmate receive and/or send email or text messages?
Do inmates in Otero County have access to computers or tablets?
How do you pay an inmate’s bail or bond?

Every year the Otero County Jail & Detention Center has approximately 7600 bookings, with a daily average of 380 inmates and maintains control of the facility with a staff of 95.

Inmates in this jail range from low level misdemeanor offenders to those being held and awaiting trial for violent crimes like robbery, rape, and murder. Therefore, given the mix of potentially dangerous inmates, the security level is very high. 

The Otero County Jail & Detention Center is equipped with a state-of-the-art locking system, closed circuit cameras covering every area where inmates are located, and jail staff that utilize a communication system that keeps each of the guards and civilian staff in constant contact. 

Guards that circulate in the same general area of the inmates are armed with eye-blinding mace that will turn an inmate having a violent outburst into a weeping child. They also carry stun weapons, short clubs, flashlights that have dual use as both a light source and as a weapon, and handcuffs. Guards at entrances and in areas not frequented by inmates are armed with various firearms. The goal of such tight security is to keep both the staff and the inmates safe.

Go to this page for other jails in Otero County, jails in neighboring counties, and local police jails and juvenile detention centers for young offenders under age 18 in this county.

Unlike the New Mexico Department of Corrections, where inmates are sent once convicted of a crime and sentenced to a period of more than a year, the Otero County Jail System is populated by short-term offenders; those who have just been arrested and awaiting to be bonded out by friends or family, those who cannot afford or get bailed and are awaiting trial, or those who have already been convicted of a crime and sentenced to a term of less than one year. Many of the latter inmates become ‘workers’, who can reduce their sentence by performing jail maintenance or working in the kitchen. An upside to being a worker is they also get paid a small stipend so when they get released, they have a few dollars in their pocket.

When an inmate is convicted and sentenced to a year or more, they are transferred to the New Mexico Department of Corrections or the Federal Bureau of Prisons.  

Inmates that are convicted of a misdemeanor and/or sentenced to less than one year of a state crime serve their time in the Otero County Jail & Detention Center. 

Illegal immigrants convicted of a state or federal crime will first do their time, then may be transferred into ICE custody for deportation.

How an Inmate Makes a Phone Call to You or Others from Otero County Jail & Detention Center

To set up a phone account so that your inmate can call you from Otero County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Otero County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Send a Secure Email Message to an Inmate in Otero County

To send a secure email message to an inmate in Otero County Jail & Detention Center follow these steps:

  • Register with Access Corrections by creating an account.
  • Select New Mexico, then select Otero County Jail & Detention Center, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Otero County Jail & Detention Center check out our Secure Messaging Guide for Otero County.


 

How to Send Money to an Inmate in Otero County

To send commissary money to an inmate in Otero County Jail & Detention Center follow these steps:

  • Register with Access Corrections by creating an account.
  • Select New Mexico, then select Otero County Jail & Detention Center, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for Otero County Jail & Detention Center.


 

How to visit an inmate in Otero County New Mexico using Video Visitation or visiting an inmate at the jail

To visit an inmate in Otero County follow these steps:

  • In addition to visiting inmates at the jail, Otero County Jail & Detention Center uses a video visitation service called IC Solutions.
  • In order to visit with your inmate online or at the Otero County Jail Video Kiosk, you must first register with IC Solutions.
  • Once you are logged into your existing IC Solutions account or have created a new account and are logged in, you must select Register for Video and enter Otero County Jail & Detention Center.
  • Then select your Otero County Inmate.
  • Then fund your account using either a Visa, Mastercard credit or debit card.
  • Lastly, schedule a visit.
  • The cost for a remote video visit ranges from $7-10 for 20-25 minute visit. Rates are subject to change.

For full instructions on all the benefits of using IC Solutions to visit a Otero County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

Third Party Jail Inmate Services for Otero County Jail & Detention Center

Communication and Monetary Services for Family and Friends of Inmates

Gone are the days where Otero County Jail & Detention Center supervised their own phone system, mail system, visitation, commissary and inmate money deposit systems. Jails throughout the United States are now partnering with high tech companies to provide and manage these servives for them and the jail in Otero County is no different.

Everything from video calls, to messages to visitation, and even digital mail and money deposits can be done from your home computer or personal device. Inmates in Otero County Jail & Detention Center, if they don't already, will soon have their own personal tablets for watching movies, TV shows, access to educational and and legal information, and more.

As Otero County Jail & Detention Center adds these services, JAILEXCHANGE will add them to our pages, helping you access the services and answering your questions about how to use them and what they cost.

You can check out this information now by going to the: Family Info page, Visit Inmate page, Inmate Mail page, Inmate Phone page, Send Money page, Inmate Bail page, Mugshots page, Text/Email an Inmate page, Commissary page, Remote Visits page, or the Tablet Rental page. 

Otero County Jail & Detention Center

STATE COUNTY BEDS
New Mexico Otero 380


PHYSICAL ADDRESS

1958 Dr. Martin Luther King Jr. Drive
Alamogordo, NM 88310


TELEPHONE NUMBER


FAX

575-443-2946

INMATE MAIL

Inmate's First and Last Name
Inmate’s Full Name & Housing Unit
Otero County Detention Center
1958 Dr. Martin Luther King, Jr. Drive
Alamogordo, NM 88310


EMAIL

[email protected]


Frequently Asked Questions

How many inmates are in the Otero County Jail & Detention Center in New Mexico?
There are 380 inmates in the Otero County Jail & Detention Center in New Mexico. While that is what they are approved to have incarcerated at any one time, they have on occasion had to add additional beds, even having inmates sleep on the floor when overcrowding becomes an issue. When possible, Otero County Jail & Detention Center will temporarily transfer some inmates to a neighboring facility, or if necessary, release some offenders from custody. Learn more about how to search for a specific inmate in the Otero County Jail & Detention Center.

How many people get arrested and booked into the Otero County Jail & Detention Center in New Mexico every year?
In 2021, a total of 7600 offenders were booked into the Otero County Jail & Detention Center in New Mexico. That is less than previous years, mostly due to restrictions related to the COVID pandemic. As of April 2022, the number of arrests and bookings are returning to normal, which means they are running higher than 2021. Learn more about how to search for an inmate in the Otero County Jail & Detention Center.

How many people work at the Otero County Jail & Detention Center in New Mexico?
The Otero County Jail & Detention Center maintains a staff of approximately 95. Staff positions include correction officers, maintenance, clerical, kitchen workers and management. New Mexico law allows for inmates to work alongside the paid staff during their incarceration, saving the facility money. Even though the inmates are paid, the cost is less than 15% of what a normal worker from the outside would be paid.

Does the Otero County Jail & Detention Center in New Mexico have an inmate search or jail roster to see who is in custody?
Yes, the Otero County Jail & Detention Center in New Mexico has an Inmate Search Roster feature. Learn more about how to search for an inmate in the Otero County Jail & Detention Center. When you get to this page click on the big green button that reads 'OFFICIAL Otero County Jail & Detention Center INMATE LIST'. After clicking on the link, type in the offender's name and then click 'search'. You can always call and speak to someone on the staff at 575-443-2945 if you are have further questions. In most cases the Inmate Roster provides information about the inmate's bond, criminal charges, mugshot, and even their release date, as long as they are not being sent to a New Mexico prison or the US Bureau of Prisons to serve a sentence that is longer than one year.

What is the address and phone number of the Otero County Jail & Detention Center in New Mexico?
The Otero County Jail & Detention Center address and phone number is: 1958 Dr. Martin Luther King Jr. Drive
Alamogordo, NM 88310. Their phone number is 575-443-2945. To find out the address for sending an inmate mail, sending newspapers, magazines or care packages, learn more about how to mail an inmate in the Otero County Jail & Detention Center.

Where do I found out all the inmate services at Otero County Jail & Detention Center, such as visitation policy and schedule, how the inmate phone system works, emailing an inmate, and sending them money to buy things in commissary?
Here is where you get direct access to all the information you need for Otero County Jail & Detention Center inmate services: Learn more about how to visit an inmate in the Otero County Jail & Detention Center. Learn more about how to get phone calls from an inmate in the Otero County Jail & Detention Center. Learn more about how to text/email an inmate in the Otero County Jail & Detention Center. Learn more about how to send money to an inmate in the Otero County Jail & Detention Center. Learn more about how to mail an inmate and what's allowed in the Otero County Jail & Detention Center. Learn more about inmate commissary in the Otero County Jail & Detention Center.

How do I bail or bond an inmate out of the Otero County Jail & Detention Center?
Call 575-443-2945 for the type of bond and any information that is required for a particular individual at Otero County Jail & Detention Center. A bond is set according to a court-approved schedule. You will either have to pay a cash bail, or put up a private, surety or a property bond to guarantee to the court that the defendant will return on their assigned court date. Learn more about how to bail or bond out an inmate in the Otero County Jail & Detention Center.

This facility, known as "Otero County Jail & Detention Center" is also known as Otero County Jail & Detention Center, New Mexico, Otero.