Valencia County Detention Center Emailing An Inmate

Valencia County Detention Center

Address:
436 Courthouse Road
Los Lunas, NM 87031

Phone:

505-565-8900

Text Messaging or Emailing with an Inmate from Valencia County Detention Center

Since Valencia County Detention Center contracts with JailATMProdigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling this jail's account.


Depending on the facility, inmates can either view messages from you by:

  • Viewing it on a device at the jail,
  • Viewing it on a Kiosk in their unit,
  • Print it out, and/or
  • Respond electronically.

Pay for the Prodigy Inmate Messaging Service at Valencia County Detention Center.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Valencia County Detention Center.
Pay for the JailATM Inmate Messaging Service at Valencia County Detention Center.
- Online,
- Using a Kiosk at Valencia County Detention Center.
- Over the phone by calling 877-810-0914.

How much does it cost to send and receive messages?
Rates to send messages vary and are subject to change.
The typical cost is $1.00 per message, plus $1.00 per photo and $3.00 per 30 second video when available.
Step 1 - Sign in or create an account to find your facility.
Step 2 - Fund Account

NOTE: By turning on messaging, you will fund your account with $5.00 and authorize Prodigy / Jail ATM to charge your payment method for the same amount if you send a message or receive a collect message and do not have enough money.

Messaging and Email with an inmate at Valencia County Detention Center

Using Jail ATM Digital Messaging with an Inmate at Valencia County Detention Center - Sending and Receiving Messages.



How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

Viewing Texts and Sending Replies:

Each text message sent to the inmate is converted to an email prior to delivery. The resident will view your text message just like he or she would view an email (for instance, on a kiosk within the housing unit); however, the resident will be alerted that the message came in as a text. The resident’s reply is converted back to a text message after sending, and delivered to your cell phone. Everything you send and receive will be viewed by the Valencia County Detention Center first.

Emails:

After you sign up for the SMS Texting Program, all of the inmate's emails and other electronic messages are delivered to your cell phone as a text message – you will no longer receive emails from the resident. You can still send an email to the resident after you sign up for the SMS Texting Program. However, the resident’s reply comes back to you as a text message. You can access your messaging account on the JailATM website to see a full record of all electronic messages sent and received.

Cost:

Once you sign up, the fees will be outlined and are subject to change, however Valencia County Detention Center typically charges $1.00 per text message sent and received.

How to Email an Inmate at Valencia County Detention Center

Using Jail ATM Digital Messaging with an Inmate at Valencia County Detention Center - Sending and Receiving Messages.



How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.


 

How to Schedule and Visit an Inmate in Valencia County Detention Center

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Valencia County Detention Center, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Valencia County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.


 

How an Inmate Makes a Phone Call to You or Others from Valencia County Detention Center

To set up a phone account so that your inmate can call you from Valencia County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Valencia County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How Do Inmates in Valencia County Detention Center Make Phone Calls?

To receive phone calls from inmates in Valencia County, or to assist them in making phone calls to other people, follow these steps:

  • Valencia County Detention Center uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Valencia County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Valencia County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to visit an inmate in Valencia County New Mexico using Remote Video Visitation 

To visit an inmate in Valencia County follow these steps:

  • In addition to visiting inmates at the jail, Valencia County Detention Center uses a video visitation service called JailATM.
  • In order to visit with your inmate online or at the Valencia County Jail Video Kiosk, you must first register with JailATM.
  • Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more. 
  • Note: While JailATM also offers the following inmate services, Valencia County Detention Center may or may not allow all of them. Check on the JailATM website to confirm.
  • Services available through JailATM are subject to change with no notice.
    1.  You Can Send Money
         Valencia County Detention Center may have an agreement with JailATM so that you can deposit money online or using the kiosk in the Valencia County Detention Center lobby.
    2.  You Can Send Gift Packs
         Valencia County Detention Center may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to your inmate. Check the JailATM website to see if they allow these to be sent to your inmate.
    3.  You Can Email Inmate
         Valencia County Detention Center may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.
  • Customer Support: 877-810-0914.

For full instructions on all the benefits of using JailATM to visit a Valencia County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Send a Carepack Commissary Package Directly to an Inmate in Valencia County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Valencia County Detention Center follow these steps:

  • Go to JailATM, choose New Mexico, then choose Valencia County Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Valencia County Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Valencia County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Valencia County Detention Center check out our Commissary Instructions Page for Valencia County.


 

How Do You Send Text or Email Messages to an Inmate in the Valencia County Detention Center?

To send messages to a Valencia County inmate follow these instructions:

Since Valencia County Detention Center contracts with JailATM / Prodigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling the Valencia County Detention Center account.
 
Pay for the Prodigy Inmate Messaging Service at Valencia County Detention Center.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Valencia County Detention Center.
Pay for the JailATM Inmate Messaging Service at Valencia County Detention Center.
- Online,
- Using a Kiosk at Valencia County Detention Center.
- Over the phone 877-810-0914.

For all the information you need regarding messaging a Valencia County inmate at the jail, including how it's done, how much it costs, rules and regulations and more, check out our Text/Email an Inmate Page.
NOTE: All of your communication with an inmate is recorded. Use discretion in what you discuss.


 

How to Deposit Money Online for an Inmate in Valencia County

To deposit money online for an inmate in Valencia County Detention Center follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Valencia County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose New Mexico, then choose Valencia County Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Valencia County Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Valencia County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Valencia County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Valencia County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Valencia County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Valencia County Detention Center follow these steps:

  • Select New Mexico, then select Valencia County Detention Center, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Valencia County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Valencia County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Valencia County Detention Center check out our Commissary Instructions Page for Valencia County.