Valencia County Detention Center Inmate Mail

Valencia County Detention Center Inmate Mail

When mailing a letter or postcard to an inmate, please address your mail as follows:

Valencia County Detention Center
Inmate's Full Name
Valencia County Detention Center
436 Courthouse Road
Los Lunas, NM 87031

All mail sent to an inmate at the Valencia County Detention Center must include the sender's name and mailing address in the top left corner of the envelope or postcard.
Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.

The information below provides complete instructions regarding:

  • Valencia County Detention Center Inmate Mail Policies,
  • Mail Instructions,
  • What type of mail is NOT allowed,
  • Rules for Mailing Letters and Photos and Postcards
  • Emailing an inmate,
  • Policies for Sending Magazines, Newspapers, Books and Packages to Valencia County Detention Center in Los Lunas, New Mexico.

Follow these instructions exactly to help ensure that your inmate receives his/her mail and not have it thrown away.
The Valencia County Detention Center has a zero-tolerance policy regarding mail violations.

Type of Mail Allowed for Valencia County Detention Center

Postcards
The Valencia County Detention Center allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature.
Envelopes
The Valencia County Detention Center may also allow regular postcards and envelopes to be mailed to inmates as well, however more and more jails are no longer allowing envelopes or paper letters due to concern about paper being dipped into liquefied drugs like methamphetamines and cocaine and then mailed into secure facilities.
To confirm that the Valencia County Detention Center still allows letters in envelopes call 505-565-8900 or view the Inmate Mail Instructions.
Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.
Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.
Books
Most jails allow books to be mailed directly to the jail from a reputable source such as AmazonBarnes & Noble or Books-A-Million. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Valencia County Detention Center standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.
To confirm that the Valencia County Detention Center continues to allow books to be mailed by a third party publisher or bookseller, call 505-565-8900.
Care packages
Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. They can include clothing, snacks and seasonal items.
When a jail allows the inmate to receive Care Packages they must come directly from an approved company that specializes in serving the inmates of jails.
Call 505-565-8900 to see if the Valencia County Detention Center participates in a Care Package program and if so, how to purchase one.

Emailing an Inmate in Valencia County Detention Center using Prodigy / Jail ATM Secure Messaging

Since Valencia County Detention Center contracts with JailATMProdigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling this jail's account.


Depending on the facility, inmates can either view messages from you by:

  • Viewing it on a device at the jail,
  • Viewing it on a Kiosk in their unit,
  • Print it out, and/or
  • Respond electronically.

Pay for the Prodigy Inmate Messaging Service at Valencia County Detention Center.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Valencia County Detention Center.
Pay for the JailATM Inmate Messaging Service at Valencia County Detention Center.
- Online,
- Using a Kiosk at Valencia County Detention Center.
- Over the phone by calling 877-810-0914.

How much does it cost to send and receive messages?
Rates to send messages vary and are subject to change.
The typical cost is $1.00 per message, plus $1.00 per photo and $3.00 per 30 second video when available.
Step 1 - Sign in or create an account to find your facility.
Step 2 - Fund Account

NOTE: By turning on messaging, you will fund your account with $5.00 and authorize Prodigy / Jail ATM to charge your payment method for the same amount if you send a message or receive a collect message and do not have enough money.

How to address your Inmate's Postcard or Envelope

Valencia County Detention Center
Inmate's Full Name
Valencia County Detention Center
436 Courthouse Road
Los Lunas, NM 87031

  • All mail sent to an inmate at the Valencia County Detention Center must include the senders name and mailing address in the top left corner of the envelope or postcard.
  • Failure to include your return address will most likely result in your mail NOT being delivered and discarded.

Mailed Items NOT Allowed

If your inmate is mailed anything other than a letter or postcard (or sometimes) greeting cards it won't get through.
However as stated above, because of the increased smuggling of drugs, more and more jails are only allowing pre-stamped or metered, solid color or white postcards to be received by inmates, or even using a third-party service that scans the letters and delivers paper or digital copies.
Examples of prohibited items include:

  • Stamps and stickers.
  • Musical greeting cards.
  • Altered mail such as perfumed or lipstick covered.
  • Paper with any type of stains such as grease.
  • News clippings.
  • Crayon, felt tip or hand painted drawings.

POLICIES REGARDING MAILING PHOTOS TO Valencia County Detention Center

  • Photos should not exceed 4 inches high x 6 inches wide.
  • Send no more than five photos at one time.
  • Polaroid Photos are prohibited.
  • Photos of weapons are prohibited.
  • Photos of drugs, the consuming of drugs or alcohol is prohibited.
  • Photos of lewd behavior or people exhibiting too much skin is prohibited.

Important Mail Tips

  • Mail is always scanned and inspected for contraband, obscenity and other rule infractions.
  • Assume that everything you write will be read by jail staff and can and will be used against you or your inmate in court.  
  • Never write anything about the inmate's court case you wouldn't want read aloud in court.
  • Mail is considered by the jail to be a privilege. Any violations of the mail policies can result in the inmate's mail privileges being suspended.
  • The introduction of contraband by you into the jail through the mail could result in criminal charges being filed against both you and the inmate.

How to Email an Inmate at Valencia County Detention Center

Using Jail ATM Digital Messaging with an Inmate at Valencia County Detention Center - Sending and Receiving Messages.



How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.


 

How to Schedule and Visit an Inmate in Valencia County Detention Center

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Valencia County Detention Center, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Valencia County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.


 

How an Inmate Makes a Phone Call to You or Others from Valencia County Detention Center

To set up a phone account so that your inmate can call you from Valencia County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Valencia County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How Do Inmates in Valencia County Detention Center Make Phone Calls?

To receive phone calls from inmates in Valencia County, or to assist them in making phone calls to other people, follow these steps:

  • Valencia County Detention Center uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Valencia County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Valencia County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to visit an inmate in Valencia County New Mexico using Remote Video Visitation 

To visit an inmate in Valencia County follow these steps:

  • In addition to visiting inmates at the jail, Valencia County Detention Center uses a video visitation service called JailATM.
  • In order to visit with your inmate online or at the Valencia County Jail Video Kiosk, you must first register with JailATM.
  • Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more. 
  • Note: While JailATM also offers the following inmate services, Valencia County Detention Center may or may not allow all of them. Check on the JailATM website to confirm.
  • Services available through JailATM are subject to change with no notice.
    1.  You Can Send Money
         Valencia County Detention Center may have an agreement with JailATM so that you can deposit money online or using the kiosk in the Valencia County Detention Center lobby.
    2.  You Can Send Gift Packs
         Valencia County Detention Center may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to your inmate. Check the JailATM website to see if they allow these to be sent to your inmate.
    3.  You Can Email Inmate
         Valencia County Detention Center may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.
  • Customer Support: 877-810-0914.

For full instructions on all the benefits of using JailATM to visit a Valencia County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Send a Carepack Commissary Package Directly to an Inmate in Valencia County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Valencia County Detention Center follow these steps:

  • Go to JailATM, choose New Mexico, then choose Valencia County Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Valencia County Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Valencia County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Valencia County Detention Center check out our Commissary Instructions Page for Valencia County.


 

How Do You Send Text or Email Messages to an Inmate in the Valencia County Detention Center?

To send messages to a Valencia County inmate follow these instructions:

Since Valencia County Detention Center contracts with JailATM / Prodigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling the Valencia County Detention Center account.
 
Pay for the Prodigy Inmate Messaging Service at Valencia County Detention Center.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Valencia County Detention Center.
Pay for the JailATM Inmate Messaging Service at Valencia County Detention Center.
- Online,
- Using a Kiosk at Valencia County Detention Center.
- Over the phone 877-810-0914.

For all the information you need regarding messaging a Valencia County inmate at the jail, including how it's done, how much it costs, rules and regulations and more, check out our Text/Email an Inmate Page.
NOTE: All of your communication with an inmate is recorded. Use discretion in what you discuss.


 

How to Deposit Money Online for an Inmate in Valencia County

To deposit money online for an inmate in Valencia County Detention Center follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Valencia County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose New Mexico, then choose Valencia County Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Valencia County Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Valencia County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Valencia County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Valencia County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Valencia County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Valencia County Detention Center follow these steps:

  • Select New Mexico, then select Valencia County Detention Center, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Valencia County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Valencia County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Valencia County Detention Center check out our Commissary Instructions Page for Valencia County.