Valencia County Detention Center Inmate Commissary

Valencia County Detention Center

Address:
436 Courthouse Road
Los Lunas, NM 87031

Phone:

505-565-8900

Valencia County Detention Center Commissary Carepacks

Valencia County Detention Center contracts with Access Securepak (aka MyCarePak) for families to send pre-determined packages of commissary items to your inmate.

Access Securepak carries over 1,000 different items in the following categories:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select New Mexico.
3. Select Valencia County Detention Center.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at [email protected].
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Valencia County Detention Center staff. They will not honor reports of discrepancies from inmate's families or friends.
My CarePack is the Valencia County Detention Center's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.


*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

What Commissary & Care Pack Items can you purchase for an Inmate at Valencia County Detention Center?

These are just a few of the Gift Packs available for you to purchase online at Prodigy / Jail ATM and have delivered to your inmate at Valencia County Detention Center.



COFFEE BREAK
This Pack Contains: 2 Colombian Coffee, Capaccino Vanilla 3 PK Sweetener, Creamer Packs, Hot Chocolate 2 PK, Dunkin Sticks Box Toaster Pastry Box, Nutrigrain Bar.

FIERY HOT
This Pack Contains: Hot Fries, JP Cheetos, Flaming Peanuts, JP Pretzel Pieces, Hot Pork Skins, Spicy Salsa Rounds, JP Cheddar Crackers, 3 JP Cheese Squeezers, Hot & Spicy Sausage, Pepper Jack Cheese, Snack Crackers, Fireballs, Ranch Dressing.

NOODLE PACK
This pack contains: 4 Chili Ramen, 4 Cajun Chicken Ramen, 4 Picante Beef Ramen, 4 Chicken Ramen, 4 Beef Ramen, 4 Shrimp Ramen, Snack Crackers, Beef and Cheese Sticks 2PK, Gold n Chees 3PK.

SIMPLY BASICS
This Pack Contains: 4 oz Shampoo, 4 oz Conditioner, Dial Soap, Colgate Toothpaste, 4 oz Body Lotion, Deodorant Stick, 4 Stamped Postcards.

SWEET AND SALTY
This Pack Contains: Sweet & Salty Trail Mix, Popcorn, Pretzels, Sunflower Kernels, Lays Chips, Gold n Chee Honey Roasted Peanuts, Crunch Munch, Honeybun, Blueberry Blaster, Peppermint, Jolly Rancher, Snickers, Three Musketeers.

SWEET TOOTH
This Pack Contains: Kit Kat, M&M Plain, Snickers, Three Musketeers, Butterfinger, Peanut Butter Cups, Iced Honeybun, Caco Choc Cookies, Nutty Bar, Box Peppermints, Butterscotch, Chic O Stix.

THE MONSTER
This Pack Contains: 3 Postcards, Writing Pad, Crossword Puzzle, Cinnamon Roll, Iced Honey Bun, Swiss Roll, Box Butterfinger, Cookies, Sour Cream and Cheddar Chips, Doritos, Honey Mustard Pretzels, M&M, Peanut Butter Cups, Sour Fruit Balls, Trail Mix, Snack Cracker Box, Cheese Squeezer, P'nut Butter Squeezer, Jelly Squeezer, Beef Sticks, Orange Drink Mix 6pk.

Can Inmates at the Valencia County Detention Center Get Hot Takeout Food Delivered?

Valencia County Detention Center may offer hot 'take-out' style food for their inmates using the Access Securepak website. This food needs to be ordered online, or by phone by calling 800-546-6283, by you.
This program is not available in all facilities that use Access Securepak, but is rolling out in new facilities daily... check their website to see if it's available in Valencia County Detention Center today.


Some of the food offered includes pizza, hamburgers, cicken sandwiches, donuts and french fries. 

How to Email an Inmate at Valencia County Detention Center

Using Jail ATM Digital Messaging with an Inmate at Valencia County Detention Center - Sending and Receiving Messages.



How It Works:

Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.

To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.


 

How to Schedule and Visit an Inmate in Valencia County Detention Center

To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:

  • Register and/or log in.
  • Select Valencia County Detention Center, then your inmate.
  • Review the days, available hours and the cost of remote and on-site visits in Valencia County.
  • Schedule your visit.

To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.


 

How an Inmate Makes a Phone Call to You or Others from Valencia County Detention Center

To set up a phone account so that your inmate can call you from Valencia County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Valencia County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How Do Inmates in Valencia County Detention Center Make Phone Calls?

To receive phone calls from inmates in Valencia County, or to assist them in making phone calls to other people, follow these steps:

  • Valencia County Detention Center uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Valencia County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Valencia County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to visit an inmate in Valencia County New Mexico using Remote Video Visitation 

To visit an inmate in Valencia County follow these steps:

  • In addition to visiting inmates at the jail, Valencia County Detention Center uses a video visitation service called JailATM.
  • In order to visit with your inmate online or at the Valencia County Jail Video Kiosk, you must first register with JailATM.
  • Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more. 
  • Note: While JailATM also offers the following inmate services, Valencia County Detention Center may or may not allow all of them. Check on the JailATM website to confirm.
  • Services available through JailATM are subject to change with no notice.
    1.  You Can Send Money
         Valencia County Detention Center may have an agreement with JailATM so that you can deposit money online or using the kiosk in the Valencia County Detention Center lobby.
    2.  You Can Send Gift Packs
         Valencia County Detention Center may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to your inmate. Check the JailATM website to see if they allow these to be sent to your inmate.
    3.  You Can Email Inmate
         Valencia County Detention Center may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.
  • Customer Support: 877-810-0914.

For full instructions on all the benefits of using JailATM to visit a Valencia County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Send a Carepack Commissary Package Directly to an Inmate in Valencia County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Valencia County Detention Center follow these steps:

  • Go to JailATM, choose New Mexico, then choose Valencia County Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Valencia County Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Valencia County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Valencia County Detention Center check out our Commissary Instructions Page for Valencia County.


 

How Do You Send Text or Email Messages to an Inmate in the Valencia County Detention Center?

To send messages to a Valencia County inmate follow these instructions:

Since Valencia County Detention Center contracts with JailATM / Prodigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling the Valencia County Detention Center account.
 
Pay for the Prodigy Inmate Messaging Service at Valencia County Detention Center.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Valencia County Detention Center.
Pay for the JailATM Inmate Messaging Service at Valencia County Detention Center.
- Online,
- Using a Kiosk at Valencia County Detention Center.
- Over the phone 877-810-0914.

For all the information you need regarding messaging a Valencia County inmate at the jail, including how it's done, how much it costs, rules and regulations and more, check out our Text/Email an Inmate Page.
NOTE: All of your communication with an inmate is recorded. Use discretion in what you discuss.


 

How to Deposit Money Online for an Inmate in Valencia County

To deposit money online for an inmate in Valencia County Detention Center follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Valencia County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose New Mexico, then choose Valencia County Detention Center
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Valencia County Detention Center, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Valencia County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Valencia County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Valencia County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Valencia County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Valencia County Detention Center follow these steps:

  • Select New Mexico, then select Valencia County Detention Center, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Valencia County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Valencia County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Valencia County Detention Center check out our Commissary Instructions Page for Valencia County.


 

Frequently Asked Questions

Does the Valencia County Detention Center allow packages to be shipped to an inmate?
Yes. The Valencia County Detention Center uses an online service called Access Securepak in which friends and family members can order everything from snacks, candy and hot food to clothes, stationary and electronics, and have them shipped directly to any inmate. The prices are reasonable and ordering is easy. Learn more about ordering Access Securepak packages online for an inmate in the Valencia County Detention Center. If you want to order by phone call 800-546-6283.

What kind of things can an inmate in the Valencia County Detention Center buy in commissary?
The Valencia County Detention Center allows a wide variety of food, snack foods, candy, clothing, electronics and other items to be purchased by inmates either through their commissary or by friends and family members sending in care packages from a third-party vendor called Access Securepak. All of the snacks and candy are brand name items that they are used to purchasing on the outside. Learn more about ordering Access Securepak packages online for an inmate in the Valencia County Detention Center. If you want to order by phone call 800-546-6283.

Why do inmates in the Valencia County Detention Center need commissary?
Inmates in the Valencia County Detention Center do not necessarily need commissary, as the jail provides the with the minimum food and hygiene products they need to subsist. But jail is a very stressful place, and by having a daily snack, or using a soap, shampoo or toothpaste that are used to using on the outside can bring a certain amount of normalcy and comfort to their life inside. Learn more about ordering Access Securepak packages online for an inmate in the Valencia County Detention Center. If you want to order by phone call 800-546-6283.

Are commissary items used for gambling in the Valencia County Detention Center?
Yes. Because inmates do not have access to actual cash money in the Valencia County Detention Center, snacks, candy, brand name hygiene products and other sundries inmates can get from commissary and care packages you ship to them are used as currency, thus for gambling. In addition to gambling, commissary items can be used to purchase services such as haircuts, tattoos and cell cleaning. Unfortunately, in many cases, commissary items are also used to purchase protection from other inmates who wish them harm. If your inmate is needing more than $10 a day for commissary, they are getting pretty fat or are using the items they purchase for gambling purposes or personal protection. Learn more about inmate commissary in the Valencia County Detention Center.

How much money should you send an inmate in Valencia County Detention Center for commissary?
A reasonable amount of commissary money you should send your inmate is whatever your budget allows. While jail is stressful for an inmate, it is just as stressful for their family members or loved ones on the outside. You are the one that still has bills to pay; rent, utilities, food, phone, children's needs, gas, car payments and all the other stresses of life. As hard as the pressure you are getting to send money, your needs and the children's come first. Valencia County Detention Center limits the inmates to receiving no more than $300-400 per month in commissary money and/or care packages, not including phone expenses, but realistically an inmate can get by on less than $100 per month of products and be comfortable. Learn more about inmate commissary in the Valencia County Detention Center.

I didn't get the items from Access Securepak that I ordered. Can I get a refund?
Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by Valencia County Detention Center staff. They will not take your word for missing or broken items. You must get the jail staff to report it if you want a refund. Learn more about refunds from Access Securepak in the Valencia County Detention Center. Call the jail at 505-565-8900 or if you want to discuss a problem call 800-546-6283.