Address:
436 Courthouse Road
Los Lunas, NM 87031
Phone:
505-565-8900
Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more.
For help with signing up and using the inmate visitation app, go here to get your questions answered.
Note: While JailATM also offers the following inmate services, Valencia County Detention Center may not allow all of them. Check on the JailATM website to confirm.
Services available through JailATM are subject to change with no notice.
You Can Send Money
Valencia County Detention Center may have an agreement with JailATM so that you can deposit money online or using the kiosk in the jail lobby.
You Can Send Gift Packs
Valencia County Detention Center may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to the inmate. Check the JailATM website to see if they allow Gift Packs.
These can be ordered by you online and are delivered directly to the inmate.
You Can Email Inmate
Valencia County Detention Center may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.
Customer Support: 877-810-0914.
Video visitation, also known as remote visitation, is quickly becoming the preferred method for visiting an inmate in jail or prison for the following reasons:
• It requires little to no staff, versus the staff required to move inmates to and from the visit and watch over the visit. It saves the Valencia County Detention Center money.
• It removes any opportunity for contraband (drugs) to enter the facility.
• It can become a profit center for the facility, given that the revenue generated by visits is shared with the jail.
• While inmates prefer to see family and friends in person, video visitation allows them to visit with them more often, and on a whim.
• Video visitation gives the inmates and their visitors the feeling of more privacy.
Video visitation from the perspective of the visitor allows them to visit from their home, their car, at work, and even allows them to take their device to a family or religious gathering. It allows them to give their inmate the feeling of belonging and not being forgotten.
Video visitation can take place on a computer, a tablet or a phone.
Video visitation saves time. Instead of spending hours driving to the jail, checking in, filling out paperwork, potentially being searched, waiting, and then having a 15–30-minute visit, if it isn’t cancelled at the last minute, the visit can be done from anywhere during a short break in the visitor’s day.
If the visitor does not have access to a phone or computer, they can make an appointment ahead of time and use terminals in the lobby of the jail.
You must also be on the inmate's approved list, even for a video visit.
There are several different companies that contract with all the jails and prisons that allow video visitation:
These are the companies in alphabetical order:
CIDNET
City Tele Coin
Correct Solutions Group
Correct Pay
Ctel
Gettingout
GTL
Homewav
IC Solutions
Inmate Canteen
Inmate Sales
iwebvisits
JailATM
Jpay
Gettingintouch (netvisit)
NCIC
Prodigy Sales
Reliance
Securus
Smart Communications
Tiger Services
Visitel
In addition, some jails use Microsoft Meeting and Zoom.
Using Jail ATM Digital Messaging with an Inmate at Valencia County Detention Center - Sending and Receiving Messages.
How It Works:
Once you sign up with Jail ATM instant Messaging you can you can send texts from the cell phone associated with the mobile number you provided at sign-up, and receive text messages from the inmate on the same cell phone. You can only use the phone number you signed up with or it won't work.
To learn more about this email service, check out our full instructions, including fees at our emailing and texting page.
To schedule and set up a visit, either at-the-jail or remotely from your home, follow these instructions:
To get more complete instructions, and understand visit lengths, times, locations, fees and all the other rules including children, dress codes and more, check out or Visit Inmate Page.
NOTE: All visits are recorded and whatever you say and do will be monitored. It is best to never discuss sensitive information regarding your inmate's pending case.
To set up a phone account so that your inmate can call you from Valencia County do the following:
1. Enroll in an account with Securus Technologies.
2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.
To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Valencia County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.
To receive phone calls from inmates in Valencia County, or to assist them in making phone calls to other people, follow these steps:
For all the information regarding phone calls with Valencia County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.
To visit an inmate in Valencia County follow these steps:
For full instructions on all the benefits of using JailATM to visit a Valencia County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Valencia County Detention Center follow these steps:
For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Valencia County Detention Center check out our Commissary Instructions Page for Valencia County.
To send messages to a Valencia County inmate follow these instructions:
Since Valencia County Detention Center contracts with JailATM / Prodigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling the Valencia County Detention Center account.
Pay for the Prodigy Inmate Messaging Service at Valencia County Detention Center.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Valencia County Detention Center.
Pay for the JailATM Inmate Messaging Service at Valencia County Detention Center.
- Online,
- Using a Kiosk at Valencia County Detention Center.
- Over the phone 877-810-0914.
For all the information you need regarding messaging a Valencia County inmate at the jail, including how it's done, how much it costs, rules and regulations and more, check out our Text/Email an Inmate Page.
NOTE: All of your communication with an inmate is recorded. Use discretion in what you discuss.
To deposit money online for an inmate in Valencia County Detention Center follow these steps:
For all information, tips and procedures for sending money to an inmate in Valencia County Detention Center, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Valencia County.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Valencia County Detention Center follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Valencia County Detention Center check out our Commissary Instructions Page for Valencia County.
