Address:
19-19 Hazen Street
East Elmhurt, NY 11370
Phone:
718-546-7420
Staff at the Rikers Island - Rose M. Singer Center is making it easier to connect with inmates by using a third-party service for phone communication. Using this service, explained below, allows you to purchase phone time for your inmate to either call you or to call other people in their network. If you have any questions call the facility at 718-546-7420.
Rikers Island - Rose M. Singer Center inmates are allowed to use the phones for personal use at any time, except during scheduled meals and during evening lockdown which begins after 10:00 PM.
Rules, guidelines and schedules on phone use are listed on this page. Failure to adhere to them will result in your inmate and you losing your phone privileges.
Inmates in the Rikers Island - Rose M. Singer Center can make 21 minutes worth of domestic calls every three hours, with no call going longer than 15 minutes.
Inmates in punitive segregation can just make one 15-minute call a day.
For phone calls exceeeding the amount allowed for free calls, and for those having to make calls outside of the United States, inmates can use Securus Techologies.
The Rikers Island - Rose M. Singer Center Inmate Phone System is Securus.
The Rikers Island - Rose M. Singer Center Inmate Phone System is Securus.
Sign up with Securus by clicking the banner below.
1. AdvanceConnect – Good Option - You control all phone numbers your inmate can call.
This type of account offers you the following benefits:
• You are able to receive inmate calls as long as funds are available in your account.
• You can add multiple phone numbers to your account so your inmate can reach your home phone, work phone, cell phone, other relatives, neighbors, friends, etc.
• Calls WILL connect to cell phones.
2. Inmate Debit – Inmate can call anyone they choose (subject to jail's approval)
This type of account offers you the following benefits:
• You can fund an Inmate Debit account without having your own calling account.
• Inmates can call anyone on their approved calling list without requiring friends and family to create separate prepaid accounts.
• Calls WILL connect to cell phones.
• Funds placed in the Inmate Debit account will become the property of the inmate and friends & family members will not be able to receive refunds on this account.
3. Direct Bill - You receive calls from your inmate, and the charges are billed to you monthly.
Resources
Contact Securus by Phone: 972-734-1111 or 800-844-6591
Contact Securus Online
Frequently Asked Questions
Submit a Question for Securus Online
Online Rate Quote
Rikers Island - Rose M. Singer Center Inmate & Family Voicemail
Securus Outbound Voicemail provides your inmate an opportunity to leave a message for their family and friends when a call to their mobile goes unanswered. Once the inmate leaves a voicemail, a text message containing a link will be sent to the dialed number. The recipient of the inmate's voicemail is then sent to a web form to pay and listen to the message. The voicemail will be available for up to 30 days after it is sent, and then another 30 days after it is paid for.
Securus Phone System Cost & Fees - *Subject to Change
ADVANCE CONNECT Phone Calls
$0.21 per minute
INMATE DEBIT Phone Calls
$0.21 per minute
DIRECT BILL Phone Calls
$0.25 per minute
TRADITIONAL COLLECT Phone Calls
$0.25 per minute
VOICEMAIL Message
One minute - $0.75 per minute
HOW DOES AN INMATE MAKE A PHONE CALL FROM Rikers Island - Rose M. Singer Center?
Inmates at this jail get a certain amount of free calls every three hours. Everything above that they have to pay for with funds from their commissary accounts or with funds you deposit into their Securus account..
Each inmate is given a phone personal-identification-number (PIN) that is used for calls. The inmate enters the PIN and the phone number s/he wishes to call and the call is placed.
The jail’s free phone system only allows domestic calls to be made. If the inmate wishes to call someone in another country, permission from the jail’s social services must be obtained. The inmate will fill out request forms for each long-distance call.
Can I Communicate By Email With An Inmate?
This facility does not offer email services at this time, however, the policy could change without notice.
A growing number of jails now offer email services to inmates and their families. This can save you time by letting you view your email from your smart phone, computer, or tablet, whenever you wish.
You don't have to deal with envelopes, stamps or the post office.
Inmates like it because the emails typically eliminate delayed mail runs so they can get your correspondence quickly and send responses immediately.
Jail staffs like it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.
Anything you or your inmate writes in an email service is put through a filtering program that looks for certain words related to criminal and/or gang activities.
There have been multiple cases in which emails between inmates and their friends or loved ones have been used as evidence in criminal court cases to convict them or to file new charges.
Call 718-546-7420 or click here to see if email services are now being offered at this jail and if so, how to sign up you and your inmate.
IMPORTANT TIPS ABOUT JAIL PHONE CALLS
If you were unable to find the information you were looking for on this page, call Rikers Island - Rose M. Singer Center at 718-546-7420 and ask their policies on getting phone calls from your inmate.
Each time an inmate uses an accumulated 21 minutes of phone time, the PIN is blocked for the next three hours.
Inmates at this jail can only make domestic calls. International calls require special permission from social services. The inmate will be required to fill out forms and await approval or denial.
The same process must be followed for each long-distance call the inmate wants to make, even if the call will be to the same number that was previously approved.
While in reception/intake before being assigned to a cell, inmates receive a free fifteen-minute call each day to a domestic number.
If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.
Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.
All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Click here to view the jail website for additional information.
To rent a tablet for an inmate in New York County follow these instructions:
If you have any questions:
For all New York County information on Tablet Rentals for your inmate, check out our Tablet Rental Page.
To lean about inmate visitation in the NYC Correction Department, read the following:
TELEVISITING (Remote Visitation)
Televisiting will take place from 8:00am to 2:00pm on Saturday, and 8:00am to 2:00pm on Sunday. Televisiting follows the Department's existing in-person visit schedule, which organizes visit days based on the first letter of the person in custody's last name. Please refer to the Visit Schedule in order to determine which day of the week you may visit your loved one.
VISIT SCHEDULE (changes monthly)
In-person visits will take place Wednesday and Thursday afternoons from 2:00 p.m. to 8:00 p.m.- and Friday mornings from 8:00 a.m. to 2:00 p.m. Visitors need to arrive 1 hour prior to their scheduled visit time. Visits will follow the existing visitor schedule according to the last name of the individual in custody.
To learn more about the Rikers Island - Rose M. Singer Center inmate visitation procedures, polices and schedules, which change monthly, check out our Inmate Visitation Page.
To find out how Rikers Island - Rose M. Singer Center makes phone calls, read this information:
For all the information on how to buy time, using tablets to make calls, how much it costs and more, check out out Inmate Phone Page.
To deposit money in the commissary account of an NYC DOC inmate, follow these instructions:
For all the information, including links to all of the online deposit methods and addresses fo mailing money orders, check out our Send Money Page.
For all the information about Rikers Island - Rose M. Singer Center, how to reach an inmate there, how to find out if the inmate is there, or where he went when he was released, check out our Family Info Page.
To understand the Mail Policies for Rikers Island - Rose M. Singer Center requires a lot of time and attention as NYC DOC Jails are some of the most permissive in America.
1. Rikers Island - Rose M. Singer Center allows unlimited mail.
2. They allow packages to be sent in to inmates.
3. They allow magazines, newspapers and books to be sent direct from friends and family.
4. They allow clothing, jewelry, art supplies and all kinds of stuff to be sent to inmates.
In short, to fully understand the Rikers Island - Rose M. Singer Center and see the full list of things you can mail to an inmate, check out our Inmate Mail Page.
To look up an inmate in Rikers Island - Rose M. Singer Center or any of the New York City Department of Correction follow these instructions:
1. Proceed to the NYC DOC Inmate Locator Page.
2. Type in the inmate's first name, last name or case and book number.
3. If you just type in the first name or last name, you will see a list of every inmate that uses that name.
4. Select your inmate from that list.
For full instructions on how to interpret the information on the Inmate Search Locator including criminal charges, bail, court dates and more, check out our Mugshots Page.
Instructions for ordering commissary for Rikers Island - Rose M. Singer Center will soon be announced.
The New York City Department of Correction is rolling out a new commissary system in the Spring of 2022. Inmates will be able to order commissary directly and have it delivered from an outside vendor. Stay tuned for updates.
This jailhouse 'Uber Eats' system will be replacing the current commissary system.
Stay tuned by checking out our Commissary Page for Rikers Island - Rose M. Singer Center
To Bail out an inmate in Rikers Island - Rose M. Singer Center or a New York City Jail follow these instructions:
1. You can post bail either online or in person.
2. To post bail online or in person you need the exact name your inmate used when arrested, and their book and case number. You can find this information here.
3. You can use one of multiple payment systems online.... Western Union, Moneygram or Jpay.
4. In person bail payments must be made in Brooklyn, Queens or the Bronx.
5. Personal checks or Money Orders exceeding $1,000 will NOT be accepted for bail.
For the complete information on how to bail out someone from Rikers Island - Rose M. Singer Center or any Rikers island or NYC Jail, check out our Inmate Bail Page.
Can Inmates in Rikers Island - Rose M. Singer Center make free phone calls?
Yes. Inmates in the Rikers Island - Rose M. Singer Center can make 21 minutes worth of domestic phone calls every three hours, with no call going longer than 15 minutes, for free. If they wish to make more calls than that, they will have to pay for them.
How much does it cost for an inmate to make a phone call for calls exceeding the free calls?
Prices are subject to change, but typically $0.21-0.25 per minute for calls within the United States.
What is the phone service that inmates in the New York City Department of Correction use?
Inmates in the NYC DOC use Securus Technologies for making outside phone calls.
Can an inmate in the New York City Department of Corrections call my cell phone?
Yes. Besides the free phone calls an inmate gets, they can also use a Securus Technologies Debit Account to call a cell phone.
How does an inmate in Rikers Island or other NYC jails make phone calls to family or friends?
Each inmate is given a phone personal-identification-number (PIN) that is used for calls. The inmate enters the PIN and the phone number s/he wishes to call and the call is placed.
Are phone calls between my inmate and me recorded?
Yes. You all calls that include your inmate and an outside party are recorded, and the information discussed can and will be used against your inmate if the prosecutor decides to use it.
Are calls between inmates and their lawyers recorded?
Generally, no. It is illegal to record any phone calls between inmates and their lawyer, although there have been incidents in which these type of calls were accidentally recorded.
