1. Open the Person in Custody Lookup.
2. Search with the details the form asks for. If you already know her NYSID or Book and Case number, use it.
3. Open her record and find her holding location, which names her jail.
4. Write down her Book and Case number. You need it for mail, money, visits and bail.
5. Note the next court date and courthouse. Some charges are cut short, so ask her lawyer for the full wording.

Records go back to September 2005. The same facts are available by phone from 311.

Most often, she hasn't reached DOC yet. DOC says 48 hours or more can pass between an arrest and the moment her data is entered. If the arrest was less than 72 hours ago, she may still be with police. You can phone booking in the arrest borough too. Numbers for all five appear in the next answer.

Other reasons she may be missing:

• She went home after arraignment, on bail, on her own word, or with a desk appearance ticket. DOC has no record of these.
• She is in state prison or federal custody. The lookup covers city jails only.
• Her name is spelled another way, or she gave a different name.

Call 311 at any hour. Police will say only whether she is in custody and where she will be arraigned.

The steps are the same everywhere. Police take her to the precinct where the arrest happened. Legal Aid says she is usually moved to central booking within 4 to 6 hours. Family members can't visit her in police custody. After arraignment, Correction officers take over in the court pens. If she isn't released, a bus carries her to Rikers and the women's intake.

Manhattan. Manhattan Central Booking is part of the criminal courthouse at 100 Centre Street, New York, NY 10013, 212-347-2801. Arraignments run daily from 9:00 a.m. to 1:00 a.m. The court answers questions at 646-386-4511.

Brooklyn. People wait for a judge at Brooklyn Central Booking inside 120 Schermerhorn Street, Brooklyn, NY 11201. Its phone is 718-875-6319. Arraignments there also run daily, 9:00 a.m. to 1:00 a.m. Court information: 347-404-9400.

The Bronx. Bronx Central Booking sits in the Bronx Criminal Court, 215 East 161st Street, Bronx, NY 10451, 718-618-2400. That line also gives arraignment news. In 2024, DOC planned its largest court-pen staff for the Bronx. Call the clerk at 718-618-2460.

Queens. Queens Central Booking is in the courthouse at 125-01 Queens Boulevard, Kew Gardens, NY 11415 (718-268-4523). Custody arraignments stop at 11:00 p.m. each night. Call 718-298-0792.

Staten Island. Women arrested here wait at Staten Island Central Booking, inside the Criminal Court at 26 Central Avenue, Staten Island, NY 10301. Booking: 718-876-8493. Court: 718-675-8558. Arraignments run weekdays 9:00 a.m. to 5:00 p.m. and weekends 9:30 a.m. to 1:00 p.m.

Two calls usually get you answers. First, ring booking in the borough where she was arrested and ask for her arrest number. Second, give that number to the borough's arraignment clerk to learn her courtroom and the likely time.

New women are processed at the women's jail itself. A 2023 federal monitor's report lays out the steps for new admissions:

1. She arrives by bus and waits in an intake pen.
2. Staff search her and scan her in a body-scan chair.
3. She changes into jail clothes, and her own things are bagged.
4. Officers take her fingerprints and photo and read her court papers. Those papers can flag a suicide risk or a need for protection.
5. She answers questions meant to prevent sexual abuse.
6. Correctional Health Services checks her body and mind. A nurse or doctor may send her to a clinic or hospital.
7. She is assigned a housing unit and given supplies.

A federal court order says the whole process should take no more than 24 hours. A city rule keeps women 22 and older apart from those 18 to 21, and sentenced women apart from those awaiting trial. Her housing is reviewed every 60 days.

Her lookup record names her jail. Here is what each city jail does:

• Rose M. Singer Center, 19-19 Hazen Street, East Elmhurst, NY 11370: the women's jail and the intake point for every newly jailed woman. It holds women awaiting trial and women serving city time.
• Eric M. Taylor Center, 10-10 Hazen Street, East Elmhurst, NY 11370: where each man starts. It has mental observation housing.
• George R. Vierno Center, 09-09 Hazen Street, East Elmhurst, NY 11370: men held before trial or after sentencing. It has mental observation housing. PACE, a unit for serious mental illness, is also here.
• Otis Bantum Correctional Center, 16-00 Hazen Street, East Elmhurst, NY 11370: men in dormitories and cells, plus a Special Management Unit.
• Robert N. Davoren Complex, 11-11 Hazen Street, East Elmhurst, NY 11370: men, including the 18-to-21 age group.
• RESH (Enhanced Supervised Housing), 19-19 Hazen Street, East Elmhurst, NY 11370: restrictive housing for men after a discipline ruling. It sits on the women's grounds with separate intake, clinic and visiting.
• West Facility, 16-06 Hazen Street, East Elmhurst, NY 11370: single cells, including the Communicable Disease Unit.
• Bellevue Hospital Prison Ward, 462 1st Avenue, New York, NY 10016, and Elmhurst Hospital Prison Ward, 79-01 Broadway, Queens, NY 11370: locked units inside public hospitals for patients in hospital care.
• Bellevue Outposted Therapeutic Housing Unit, 462 1st Avenue, New York, NY 10016: a 104-bed unit added in April 2026. It cares for very sick patients who can manage outside a hospital ward.

Some people here are transgender, intersex, gender non-conforming or non-binary. DOC goes by the gender a person reports. They can apply for the Special Considerations Unit or women's general housing, or ask for a men's jail. DOC decides each request one by one, and a person can ask it to reconsider.

Older names may confuse you. The North Infirmary Command closed in June 2026. The Anna M. Kross Center closed in 2023, and so did the Bronx jail barge. The borough jails in Manhattan, Brooklyn and Queens emptied in 2022.

Police take booking photos at the precinct or at central booking. State law calls releasing them an unwarranted invasion of privacy, except when that serves a law enforcement goal (Public Officers Law § 89(2)(b)(viii)). So photos are seldom given to families.

If you need one for a legal reason, contact the arresting precinct or her lawyer. 311 can give you the precinct's number. The U.S. Marshals sometimes release a photo of a wanted fugitive, but federal booking photos are generally kept private.

Yes. Register with VINE, a free line that tracks city jail custody. Call 888-846-3469 any hour, or sign up at VINELink for a text or email.

• Have her NYSID ready. If you don't have it, VINE needs three facts out of four: her birth date, arrest date, first name or last name.
• Choose a four-digit PIN. VINE asks for it when it calls you.
• Roughly four times an hour, VINE checks DOC data. When she is released or moved, it phones you for as long as four days.

VINE covers DOC jails only. Police lockups, state prisons, federal custody and youth centers are outside it.

The judge at arraignment chose her release terms. Release without money is the rule under New York law for most misdemeanors and plenty of non-violent felonies. Bail is mostly for more serious charges.

If bail was set, her record shows the amount. Anyone can pay it in person. DOC takes it around the clock at its cashier on Rikers Island and at the Manhattan Detention Complex, 125 White Street, New York, NY 10013. Some borough courthouses have windows too. Bring photo ID and her Book and Case number or NYSID.

Read our bail guide for the hours, the forms of payment and the refund rules.

The lookup lists her charges, though some are in short form. For the full wording, you have three choices:

• Ask her lawyer, who has the complaint or indictment.
• Call the Criminal Court Information Line, 646-386-4900, on a weekday.
• Search WebCrims, which covers city criminal cases with a coming court date.

Charges often shift after arraignment or at the grand jury, as prosecutors add, drop or reduce counts.

She gets one at arraignment, free if she can't afford one. Being in jail counts toward that. A defender office in her borough usually takes the case. When that office has a conflict, a private lawyer from the Assigned Counsel Plan steps in.

To find her lawyer, look at the paperwork from court or call the defender office in the borough of arrest. Our court guide lists each office with its address and phone.

Want to hire your own lawyer? The City Bar's Legal Referral Service takes calls at 212-626-7373 in English and 212-626-7374 in Spanish.

In-person visits happen Wednesday, Thursday, Saturday and Sunday. Visitors check in at Central Visits on Rikers Island. Registration runs 1:00 to 6:00 p.m. on Wednesdays and Thursdays, and 7:00 a.m. to noon on weekends. Her last name sets which days she can be seen.

• Anyone 16 or older needs a current photo ID with a signature.
• Kids are welcome. A group may be one adult with two kids (at least one young enough to be a lap child), or two adults with one lap child.
• A 16- or 17-year-old can bring a child under 16 only if they and the woman they visit are that child's parents. Bring the child's birth certificate.
• Dogs trained to sniff for drugs may check visitors.

Video visits from home run on Fridays, 8:00 a.m. to 1:30 p.m., by request. For dress rules and the request form, see our visitation page.

By mail, DOC accepts money orders and cashier's checks. It no longer takes cash by mail. Include her full name and Book and Case number, and address it the way the mail answer below shows.

DOC's constituent services office can explain other deposit choices and limits: 718-546-1500, weekdays 8:00 a.m. to 5:00 p.m. Deposit steps are on our money page, and what the account can buy is on our commissary page.

Every call from a city jail costs nothing, whether she uses a tablet or a unit phone. Women at the women's jail began getting free tablets in December 2022. The tablets also carry calls, education programs, legal research, e-books and radio.

Our phone page covers setup. For messages, see our email page.

Use stamps and write the address like this:

Her full name
Her Book and Case number
Rose M. Singer Center
19-19 Hazen Street
East Elmhurst, NY 11370

A package has a 15-pound limit, and its box can't top 24 x 12 x 24 inches. Every package gets searched. Clothing can't have pockets, hoods, strings, metal or logos. Photos can be no larger than 4x6, and never Polaroids. During visiting hours, packages can also be handed in at the Bail and Package Reception spot beside Central Visits. Our mail page has the full list.

DOC keeps two kinds of property:

• Valuables are stored by the Samuel L. Perry Center on Rikers Island, East Elmhurst, NY 11370. Walk in at any hour.
• Bulk items need an appointment through 311 within 30 days after she gets out. Have her NYSID or Book and Case number when you call. You then get three days to collect, beginning at midday on the third business day after the appointment is made.

A relative or friend may pick things up. If she is still inside, she signs a DOC form called the Person in Custody Property Release Form, naming that person. Once she is out, a notarized letter from her does the job. The Property Pick-up Area answers questions at 718-546-8811.

Care inside city jails comes from Correctional Health Services (CHS). In an emergency, call CHS at any hour, 347-774-7000. Give her name, Book and Case number and the jail.

• CHS screens her at intake and can send her to a clinic, mental health care or a hospital.
• Patients needing a hospital stay go to a prison ward at Bellevue or Elmhurst hospital.
• State law limits segregated confinement. It can't be used on a woman who is pregnant or gave birth in the last eight weeks. It also can't be used on a mother caring for her child in the jail. Narrow exceptions exist.

Other worries? 311 takes complaints 24 hours a day. On weekdays, DOC's constituent office answers at 718-546-1500.

A warrant from any city criminal court can be served anywhere in the state, usually by NYPD officers. Check the NYPD wanted list and the New York State Police wanted page. Federal fugitives are posted by the FBI (wanted list) and by the Marshals Service (top 15 fugitives list).

For a city case, phone 646-386-4900 on a weekday. WebCrims leaves out cases with no coming date, so call even if it shows nothing. A warrant stays active until a judge clears it. She should appear, lawyer at her side, before the court that issued it, or surrender at any precinct.

Her next date and courthouse are on the lookup. WebCrims and the Criminal Court clerk can confirm it. DOC buses people from Rikers to court each day, and most arrive before 10:00 a.m., so come early.

Docket numbers show the borough: NY, KN, BX, QN or RI. Our court guide explains each courthouse and every stage of the case.

Federal arrests go to federal court. Manhattan and Bronx cases are heard at 500 Pearl Street, New York, NY 10007, 212-805-0136. Brooklyn, Queens and Staten Island cases are heard at 225 Cadman Plaza East, Brooklyn, NY 11201, 718-613-2600.

A judge decides at a detention hearing whether she stays locked up. U.S. Marshals keep custody of her while the case runs. The federal lockup in the city is MDC Brooklyn, 80 29th Street, Brooklyn, NY 11232, 718-840-4200. Call the Marshals at 212-331-7200 on weekdays. After sentencing, search the BOP inmate locator or call 202-307-3198.

If ICE wants her, it can file Form I-247A with DOC. That form asks the jail to hold a person up to 48 hours after they would otherwise be released (8 CFR 287.7(d)). If agents take her, look for her on the ICE Online Detainee Locator.

State law draws lines. A 2018 state appeals ruling, People ex rel. Wells v. DeMarco, says civil immigration arrests are beyond the power of local officers. Civil Rights Law § 28 covers people heading to, inside or leaving a courthouse: arresting them over a civil immigration matter takes a court order or a judge's warrant. Executive Law § 170-k ended local 287(g) deals in 2026.

The city's detainer laws, in Administrative Code § 9-131, let DOC cooperate in limited cases only. Local Laws 58 and 59 of 2014 spell out which violent or serious convictions allow it; a possible terrorist screening database match also counts. Local Law 228 of 2017 says no city money or staff time may go to immigration enforcement, and each request must be recorded.

The ICE New York City Field Office: 26 Federal Plaza, Suite 9-110, New York, NY 10278, 9th floor, 212-436-9315.

Time beyond a year is done in a state prison, not on Rikers. The state Department of Corrections and Community Supervision (DOCCS) first takes her to a reception center for classification. Then it assigns her to a prison.

Search the DOCCS Incarcerated Lookup with her DIN, or her name and birth year. Or call DOCCS at 518-457-8126 on weekdays. Our state prisons page lists each New York prison.

Nobody under 18 is held on Rikers. The arresting officer has a duty to alert a parent at once. A youth who isn't released is placed in secure detention by ACS, the city's Administration for Children's Services, at one of two centers:

• Crossroads Juvenile Center, 17 Bristol Street, Brooklyn, NY 11212, 718-240-3800. Case managers schedule visits at 718-688-8264.
• Horizon Juvenile Center, 560 Brook Avenue, Bronx, NY 10455, 718-292-0065. Case managers: 718-742-8496.

A felony case involving a 16- or 17-year-old is heard first in a Supreme Court Youth Part. Younger children usually go to Family Court, where there is no bail. VINE and the DOC lookup leave out youth centers.

Most arrests in the city are made by the NYPD. Call 311, or 212-639-9675 from outside the city, for any precinct. Not sure which precinct covers an address? Type it into the NYPD precinct finder.

The 77 precincts sit in nine patrol boroughs:

• The Bronx: Bronx South plus Bronx North.
• Manhattan: Manhattan South plus Manhattan North. The North command is at 151 West 100th Street, New York, NY 10025, 212-678-1851.
• Queens: Queens South plus Queens North.
• Staten Island: its four precincts, the 120th through 123rd, form one patrol borough. The 120th Precinct is at 78 Richmond Terrace, Staten Island, NY 10301, 718-876-8500.
• Brooklyn: Brooklyn South plus Brooklyn North.

The NYPD's Transit and Housing Bureaus police the subway and public housing. Other agencies, like the Port Authority Police or court officers, may also arrest someone. Ask 311 how to reach them. The NYPD Missing Persons Squad is at 212-694-7781. For a federal arrest, call the U.S. Marshals in Manhattan at 646-563-9800 or Brooklyn at 718-473-3000.