Montgomery County Jail Inmate Phone & Email

Montgomery County Jail Inmate Phone Use

The information below provides complete instructions regarding Montgomery County Jail:

  • Inmate Phone Policy,
  • How the Facility Phone System Works,
  • Emailing (secure messaging) System
  • Purchasing Prepaid Phone Time Online,
  • Purchasing Prepaid Phone Time Over the Phone, and
  • Purchasing Prepaid Phone Cards Through Commissary

Follow these instructions exactly to help ensure that your inmate has access to the jail phones and your communication costs are reduced as much as possible.

How Does An Inmate Make A Phone Call From Montgomery County Jail?

This facility contracts with PayTel.com to process inmate phone calls.

PayTel offers two options.

You register for an account and fund it for prepaid calls. With this method, there is no credit check needed. You control the amount you spend on calls by limiting how much you deposit each week. When the money is used up, the inmate cannot connect with you by phone until you fund the account again.

Calls last up to 20 minutes and then disconnect. You can accept as many calls as you wish.

With this option, you may only attach one phone number to the account and that is the only number the inmate can call.

The second option is more flexible but requires a credit check. If you have a satisfactory credit score on a Beacon scale (through Equifax), you may open a collect call account. In this case, the inmate calls collect and if you accept the call you are agreeing to pay for it through a monthly bill.

Once you open an account, your regular landline phone company will no longer be involved with the inmate calls. You will not see them on that bill.

Depending on your credit, you will be given a dollar limit on how many calls you can accept before you must make a payment. If you reach that limit and need to accept additional calls before that bill arrives, you can always open a prepaid account (option 1) and fund it for those additional calls.

Once an account is open you will no longer see collect calls on your regular telephone bill. They will come from PayTel.

Can I Communicate By Email With An Inmate?

A growing number of jails now offer email services to inmates and their families. This can save you time by letting you view your email from your smart phone, computer, or tablet, whenever you wish.

You don't have to deal with envelopes, stamps or the post office.

Inmates like it because the emails typically eliminate delayed mail runs so they can get your correspondence quickly and send responses immediately.

Jail staffs like it as it eliminates concerns about contraband entering the facility in envelopes and on paper. It also allows the jail to have an electronic record that can be called upon at any time.

Anything you or your inmate writes in an email service is put through a filtering program that looks for certain words related to criminal and/or gang activities.

There have been multiple cases in which emails between inmates and their friends or loved ones have been used as evidence in criminal court cases to convict them or to file new charges.

This jail does not offer email to inmates, however, the policy can be changed in the future.

Call 937-225-2807 or click here to see if email services are being offered at this jail and if so, how to sign up you and your inmate.

Important Tips About Jail Phone Calls

Most third party companies prohibit any attempt to steal their services. This company states on its website that it will block your number from receiving future inmate calls if you are caught doing this. In addition, it states that the company may pursue criminal theft charges against all parties involved. Examples of people using the services without paying for them include three-way calling or call forwarding.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Click here to view the jail website for additional information. 

arrow_upward