Westmoreland County Prison Inmate Visitation

Westmoreland County Prison

Address:
3000 S Grande Blvd
Greensburg, PA 15601

Phone:

724-830-6000

Westmoreland County Prison Visitation Schedule and Announcement - January 4, 2023

Inmates at the Westmoreland County Prison, now that the COVID pandemic is waning, once again allows inmates to get visits from friends and loved ones. Visits are either on-site (no contact) at the facility, and/or using the video services of the third party company outlined below.

Call 724-830-6000 for inmate communication updates as schedules can change without much advance notice.

Westmoreland County Prison inmates are allowed one to two visits of 30 minutes each at the facility, and potentially no limit on the number of visits when using the home based video visitation service.

Rules, guidelines and schedules are listed on this page. Failure to adhere to them will result in your inmate and you losing your visitation privileges.

Visitation - 'At Jail' and Remote Video Visits

Westmoreland County Prison uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:

1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Select Westmoreland County Prison
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **NOTE** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Westmoreland County Prison.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

Visitation Options, Hours, Schedules & Rules

Visitation times and schedules for remote visitation with an inmate at Westmoreland County Prison with GettingOut are available to you after logging in and selecting the inmate you wish to visit with.

* Visitation schedules are subject to change.
* The actual visiting hours vary depending on the following factors:

  • Whether or not there are restrictions in place due to COVID or other factors such as security issues.
  • The day of the week.
  • Where the inmate is housed.
  • The inmate's sex.
  • Whether or not it is a Holiday.

* Each inmate is allowed one or two visits (or unlimited visits!), ranging from 15 minutes to one hour in length each week.
* Inmates with special privileges may be allowed additional visits.
* If you are visiting from another state or traveling a great distance, Westmoreland County Prison may allow you an extended visitation. Call 724-830-6000 to ask for special consideration.
* Call 724-830-6000 to ask about normal visiting hours at the jail, and procedures for scheduling a visit other than video visitation.

Visiting Hours in Westmoreland County Prison

Male Housing Unit A - Third Floor
Tuesday and Thursday
2:15 PM to 4:15 PM
6:05 PM to 8:00 PM
Saturday
6:05 PM to 8:00 PM

Male Housing Unit B - Third Floor
Monday and Friday
2:15 PM to 4:15 PM
6:05 PM to 8:00 PM
Saturday
2:15 PM to 4:15 PM

Male Housing Unit C  - Third Floor
Sunday
2:15 PM to 4:15 PM
Wednesday and Friday
2:15 PM to 4:15 PM
6:05 PM to 8:00 PM

Male Housing Unit D - Third Floor
Sunday
2:15 PM to 4:15 PM
Tuesday and Thursday
2:15 PM to 4:15 PM
6:05 PM to 8:00 PM

Male Housing Unit F - Second Floor
Sunday
2:15 PM to 4:15 PM
Monday and Wednesday
2:15 PM to 4:15 PM
6:05 PM to 8:00 PM

Male Housing Unit H – Second Floor
Sunday
2:15 PM to 4:15 PM
Tuesday and Thursday
2:15 PM to 4:15 PM
6:05 PM to 8:00 PM

Male Disciplinary Housing Unit E – Second Floor
Friday
2:15 PM to 4:15 PM

Male Housing Unit J – First Floor
Sunday
6:05 PM to 8:00 PM
Tuesday and Thursday
2:15 PM to 4:15 PM
6:05 PM to 8:00 PM

Female Housing Unit K/L - First Floor
Saturday
2:15 PM to 4:15 PM
Monday and Wednesday
2:15 PM to 4:15 PM
6:05 PM to 8:00 PM

Female Disciplinary Housing Unit K - First Floor
Friday
2:15 PM to 4:15 PM

Male Housing Unit F – Second Floor
Protective Custody Status
Monday
Noon to 1:00 PM
One half (1/2) hour per week

Female Housing Unit K – First Floor
Protective Custody Status
Monday
Noon to 1:00 PM
One half (1/2) hour per week

Protective Administrative Custody Status
Monday
12:05 PM to 12:35 PM
One half (1/2) hour per week

Male Housing Units A and D – Third Floor
Protective Custody Status
Tuesday
Noon to 1:00 PM
One half (1/2) hour per week

Male Housing Units B and C – Third Floor
Protective Custody Status
Wednesday
Noon to 1:00 PM
One half (1/2) hour per week

Male Housing Unit H – Second Floor
Protective Administrative Custody Status
Wednesday
12:05 PM to 12:35 PM
One half (1/2) hour per week

Female Housing Unit G (Medical) – Second Floor
Medical Status
Thursday
Noon to 1:00 PM
One half (1/2) hour per week

Male Housing Unit G (Medical) – Second Floor
Medical Status
Thursday
10:30 AM to 11:00 AM
One half (1/2) hour per week

Male/Female Inmates on Suicide Watch
Mental Health Status
Friday
9:00 AM to 11:00 AM
One half (1/2) hour per week

Visitation Approval for Westmoreland County Prison

Westmoreland County Prison requires all visitors to fill out an application prior to your visiting an inmate.

  • Carefully fill out the application. Incomplete paperwork is cause for denial.
  • Honesty, especially regarding past criminal convictions, probation etc., is important. These things will most likely show up on the background check – which if lied about on the application, will cause visits to be denied.
  • GettingOut requires detailed verification before allowing you to use their services.

At Home Video Visitation

Video visits allow your visit to take place in the privacy of your own home. Some family members 'take their inmate with them' to church, the park, the doctor or anywhere else simply by signing in and bringing the device along. Video visits save you from having to get your children ready, drive to the jail, wait in long lines and go through security checkpoints just to see the inmate.

Westmoreland County Prison uses GettingOut for their Remote Video Visitation and/or Visit Scheduling. 

There are three ways to remotely visit your inmate:

1.  Using the GettingOut/GTL Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut or GTL apps.

How it Works with GettingOut
1.  Register an account.
2. Find your Inmate's Facility here.
3. Choose either an INMATE ACCOUNT or FRIENDS & FAMILY ACCOUNT.   

  • **Note** Friends and Family must have funds in their "Friends & Family Account" to respond to inmate messages. 
  • If you deposit money online in the INMATE ACCOUNT, than they have the freedom to spend the money on visits or phone calls to anyone, or any other communications services available at Westmoreland County Prison.
  • With the FRIENDS & FAMILY ACCOUNT, you control all communication services such as phone calls, video visits and messaging. Your inmate can only call the phone number you want.

4. You will then receive prompts to validate both your identity and phone number .
5. Again, choose your inmate's facility, then type their name and select your inmate.

GettingOut will then guide you through the steps needed to arrange your remote visit.

Customer Service for GettingOut
If you have any questions, you can call them at 866-516-0115.
GettingOut online contact form
Frequently Asked Questions
The GettingOut App is available on Google Play and Apple Store.

Who can Visit an Inmate at Westmoreland County Prison

Who can Visit and Inmate at the Westmoreland County Prison?

  • Anyone over the age of 18, who isn't on felony probation and can produce a valid government-issued photo ID can be approved to visit an inmate in Westmoreland County Prison.
  • Visitation applicants in in Westmoreland County must sometimes submit to a background check. Those with warrants are denied visitation or if allowed to visit, will be arrested at the jail.
  • Children under age 18 must be accompanied by the parent or legal guardian.
  • Call 724-830-6000 to ask specific questions about this policy or click here for any updates to this policy.
  • It is likely that the Westmoreland County Prison will deny visitation to anyone with a past felony conviction regardless of probation/parole status. Call 724-830-6000 prior to arriving for the specific jail guideline regarding your legal status.
  • If you are a co-defendant with the inmate in a pending case, your visit will be denied.
  • If you and the inmate are under a court order to have no contact with each other, your visit will be denied.
  • The Westmoreland County Prison reserves the right to deny any person the right to enter the jail it chooses and for any reason.

NOTE: GettingOut, the Westmoreland County Prison visitation service, will need to verify that you say who you claim to be prior to giving you permission to use their services online or at the jail lobby kiosk. This will require uploading your driver's license or other state issued ID.

Westmoreland County Prison Visitation Dress Code

The Westmoreland County Prison staff will turn anyone away who is not dressed appropriately for a visit.

  • Remote Visits are monitored by the jail.
  • If you are dressed inappropriately your visit will be shut off.
  • The best way to be sure the visit takes place is to dress as if you are meeting someone's grandmother for the first time. 

General Clothing Do's & Don'ts for Remote Visitation
* Wear clothes that are not revealing.
* Don't wear see-through material.
* Have all undergarments covered (males and females) and avoid a lot of cleavage.
* Shorts and skirts should reach mid-thigh.
* Sleeves should be at least half-way to your elbow.
* The following types of clothing are also prohibited:
* Clothing promoting gang affiliation.
* Anything displaying drugs, weapons or profanity.
* Clothing depicting anything obscene.

Visitation Tips and Guidelines

All Westmoreland County Prison visits are conducted in person behind plexi-glass or on a televised screen from another location using Remote Video Visitation.

  • If the visit takes place at Westmoreland County Prison, all children must be accompanied by a parent or guardian and guardians must provide proof of their guardianship.
  • Leave all personal belongings, except for your state ID in your vehicle or in a locker (if one is provided).
  • Children must be monitored at all times or jail staff will end the visit early.

How to Arrange Video Visitation with Westmoreland County Prison Inmates

Follow these instructions to schedule and then visit an inmate using GTL.

  • Register yourself and all visitors.
  • Select Westmoreland County Prison
  • Select your inmate.
  • Schedule your preferred time for the visit.

For all the information you need to know regarding scheduling, cost, rules, tips and guidelines of inmate visits at the Westmoreland County Prison, check out our Visit Inmate Page.


 

How Do You Communicate with an Inmate in the Westmoreland County Prison by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Westmoreland County Prison, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Westmoreland County Prison Inmate Phone System, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Inmate Phones Page.


 

Depositing Money for Communicating with an Inmate

How to Make a Deposit for Phone, Email or Visitation using GettingOut.com

Westmoreland County Prison uses GettingOut for some or all of its communication services with an inmate.

If you want to deposit money using this company for your use or your inmate's account, there are four ways to do it:

  • Online - They accept all major credit cards including Visa, MasterCard, Discover and American Express.
  • At the Westmoreland County Prison using the kiosk in the jail lobby - (cash, debit or credit card) NOTE - Westmoreland County Prison may require identity verification so bring your driver’s license or some other form of ID.
  • By phone by calling 866-516-0115 - They have bi-lingual operators are standing by 24 hours 7 days a week to assist you with your deposit. Major credit cards accepted are Visa, MasterCard, Discover and American Express.
  • By using their app, either Android or iphone. - All credit cards mentioned above are accepted.

For all the information you need to know, including tips, guidelines and warnings about depositing money in a Westmoreland County Prison inmate's account for communication services, check out our Send Money page.


 

How Inmates Can Use a Tablet to Access Services at Westmoreland County Prison

To find out how to get access to a tablet for inmate read the following:

1.  First, Register or Sign In to GettingOut/GTL

2.  Purchase the services you want for your Westmoreland County Prison inmate.
3. All inmates have free access to the tablets to read their letters from family & friends, but there are many other services available to keep your inmate busy while incarcerated... such as Games, Books, Music and Movies. These other services come with fees that you can pay for when you pay for phone service.

To learn more about Tablet Rentals for inmates, including the cost, all the services available and everything else you need to know, check out our Tablet Rental Page.


 

How to Communicate with an Westmoreland County Prison Inmate by Mail and by Email

To mail or email an inmate in Westmoreland County follow these steps:

When mailing a letter or postcard to an inmate, please follow these instructions:

  • All mail sent to an inmate at the Westmoreland County Prison must include the sender's name and mailing address in the top left corner of the envelope or postcard.
  • All mail must include the facility's address, as well as the inmate's name and assigned number.
  • Failure to include your return address will most likely result in your mail NOT being delivered and your letter destroyed.
  • The Westmoreland County Prison has a zero-tolerance policy regarding mail violations. 
  • All the information you need to understand mail and email policies can be found on our Inmate Mail Page and our Text/Email an Inmate Page.

Emailing Messages & Photos

Facility_name_1} contracts with GTL GettingOut, the same service that handles iInmate Phone Systems and Video Visitation, for sending secure messages and photos between you and your inmate.
 
If you are not already registered, do so here, or Log in.

Then use the Facility Finder to:
1.  Select Westmoreland County Prison,
2. Add your inmate to your list of contacts,
3. Add a credit or debit card to cover your costs.

  • Messages can be up to 500 characters long, including punctuation. At the bottom of your message there is a 'character countdown' feature.  
  • After you click the “CONTINUE” button, you can review the cost to send your message to your inmate. You can also attach credits for your inmate to reply to your message.  Be sure to accept the Terms and Conditions and click the “SEND” button for your message to be successfully delivered to your inmate.
  • You can also send your Westmoreland County inmate photos and videos.

Customer Service Questions
'Online' Contact Form, or
Call   866-516-0115

Go here to this FAQ to get answers to how the transition to ViaPath from GTL and gettingout will affect your account.

All the information you need to understand mail and email policies for Westmoreland County can be found on our Inmate Mail Page and our Text/Email an Inmate Page.


 

How Do You Visit an Inmate in Westmoreland County Prison?

To visit an inmate in Westmoreland County, whether by video or in person 'at the jail', follow these steps:

Other than 'at the jail' visits between you and your inmate, which is explained and outlined in detail on our Visit Inmate Page, Westmoreland County remote video inmate visitation can be done using the services of GettingOut

There are three ways to remotely visit your inmate in Westmoreland County Prison:
1.  Using the GettingOut Kiosk at the jail.
2. Using your computer from home.
3. Using your phone on the GettingOut apps.

To remotely visit an inmate in Westmoreland County follow these steps:
1.  Start by confirming that Westmoreland County Prison's Video Visitation is working correctly by looking up Westmoreland County here.

2.  The next step is to create an account here for GettingOut.
3. Then add funds to your account.
4. Last, select Westmoreland County Prison, and then the inmate you wish to communicate with.

Other Westmoreland County Services provided by GettingOut:
 - Phone Calls & Voicemail 
 - Email, Photo & Video Sharing
-  Inmate Tablet Rental
-  Deposits

Customer Service
If you have any questions about the Westmoreland County Prison Visitation Services you can call them at 866-516-0115.
Frequently Asked Questions

* All the information you need to have complete knowledge about inmate visitation; policies, rules, fees, schedules, tips, dress codes, and children, lawyers and clergy visitation in Westmoreland County, can be found on our Visit Inmate Page.

Westmoreland County Prison Phone: 724-830-6000


 

How Do Inmates in Westmoreland County Prison Make or Receive Phone Calls?

To receive phone calls from inmates in Westmoreland County, or to assist them in making phone calls to other people, follow these steps:

1.  Start by confirming that Westmoreland County Prison has the phone service you need to communicate with your inmate by the facility lookup here.
2. In the meantime, you can create an account here for GettingOut.
3. Then add funds to your account. This account can be controlled by just you, or by both you and your inmate.
4. Last, select Westmoreland County Prison, and then the inmate you wish to communicate with.

Westmoreland County Services that are provided by GettingOut, a GTL company:
 - Phone Calls & Voicemail 
 - Video Visits (from home or jail lobby)
 - Email & Photo Sharing
 - Tablet Rental
 - Deposits


Phone & Voicemail Fees

1.  GettingOut charges $0.25 per minute for all phone calls, prepaid or collect, within Pennsylvania.
2. Prepaid calls between Pennsylvania and other states costs $0.21 per minute. International calls are $0.95 per minute.
3. There is a fee of $3.00 every time you add money to your account online, and it costs $5.95 if you add funds over the phone with a live agent.
4. You can also leave an inmate a short voice message for a flat fee of $1.25.

Note: Rates are subject to change.

Types of Phone Calls
Collect Calls
Collect calls allow you to accept and pay for calls to your land line (only) phone account. This means that if you accept your call from your inmate, all the charges for that call will then be billed to your land line phone account and will show up and be listed on your next local phone bill. Additional fees, costs, restrictions may apply.

Prepaid calls (Direct Calls)
With Prepaid Calls you can set up your account so that the inmate can only call you and/or you can just deposit money in their account and they can purchase prepaid phone cards through their commissary and call whoever they choose, provided the Westmoreland County Prison approves of the phone number.

Quick Connect
Quick connect is an alternative to collect calls. It allows you to quickly pay for a phone call with your credit card.  When your inmate calls you, follow the instructions from the automated voice system to pay for that one phone call, directly billed to your card.

Customer Service
If you have any questions about the Westmoreland County Prison GettingOut phone services, you can call them at 866-516-0115.

* All the information you need to understand making and receiving phone calls with inmates in Westmoreland County, can be found on our Inmate Phone Page.


 

How to Deposit Money into an Inmate's Account in Westmoreland County Prison

To deposit money into the account of an inmate in Westmoreland County, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select Pennsylvania.
  • Select Westmoreland County Prison
  • Enter the Inmate ID of your inmate.  This can be found by calling 724-830-6000 or by looking up the inmate's name in the Inmate Search link.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the Westmoreland County Prison.  To do this you need the Inmate's ID Number and the Facility Locator Number for Westmoreland County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.


 

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