Hancock County Jail Inmate Tablet Rental
Rent a Tablet for an Inmate in the Hancock County Jail
Renting a Tablet for Hancock County Jail Inmates
Hancock County Jail provides tablets for inmates to use for phone and visitation communication, as well as for sending and receiving electronic messaging.
The tablets are provided by HomeWAV.
The tablets are not connected directly to the internet, but instead to a server controlled by the Hancock County Jail. This allows all communication between inmates and their contacts to monitored during calls and visits, as well as delays while written communication is reviewed.
Please note that while the jail may provide the tablet for free, there will be a cost for ongoing use of it for entertainment and educational purposes.
Scroll down for a complete section outlining Frequently Asked Questions and Answers regarding renting tablets for Hancock County Jail Inmates.
Hancock County Jail
Address:
265 New Jail Street
Sneedville, TN 37869
Phone:
423-733-2249
Hancock County Jail Provides Homewav Tablets for Inmate Use & Rental
Hancock County Jail now offers Homewav ComPAS™ (Portable Access System) tablets to their inmates.
Homewav is the same company that handles the inmate phone system, video visitations, email and texting and digital letters.
The tablets can be rented on a monthly basis and while not directly connected to the internet, the inmates can use them for the following activities:
- Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
- eMessaging - Communicate via a text based message or picture. Fee based system.
- Video Messages and Video Calls - Send and receive video messages and have video visits and calls with inmate.
- Job Search - Inmates have the ability to see what jobs are available when they are released.
- Education - Free educational platform and course catalog that provides thousands of educational resources, including GED courses.
- Self Help -Inmates have daily access to mental health and addiction recovery programming.
- Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
- Law Library - Legal research with up-to-date case information.
- eBooks - Thousands of available titles.
- Religion - Religious resources for spiritual guidance.
- Games - Inmates can play their favorite games. Available through monthly subscriptions
- Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
Here's how it works:
- Register here.
- You get charged a full month even if it's only used for a partial month.
- No activation or early termination fees.
- Your inmate will recieve their tablet in 3-5 business days after you pay.
Questions:
- By phone - 314-764-2872
- By email - support@homewav.com
Untitled
HomeWAV provides secure handheld wireless tablets designed specifically for county jails and regional detention facilities. Through HomeWAV's closed facility network, these mobile tablets grant incarcerated individuals direct access to on-demand video calls, voice calling, two-way text messaging, digital educational programs, and institutional grievances directly from their living areas.
Important: Tablet Access Hours and Account Balances Vary
Detention centers do not manage tablet distribution identically. While some agencies issue individual personal tablets to every detainee at booking, others utilize shared pod docking stations or restrict tablet use to specific dayroom hours, which you should confirm with the facility directly. Although core educational and legal resources are generally provided free of charge, sending messages, initiating video calls, or making phone calls from the tablet requires an active prepaid HomeWAV balance funded by outside contacts.
Step-by-Step Instructions to Support HomeWAV Tablet Use
- Visit www.homewav.com or download the HomeWAV mobile app.
- Register your account and complete identity verification by uploading your government-issued ID.
- Search for your facility by state and add your incarcerated loved one by legal name or booking ID.
- Select Add Funds and deposit money into your HomeWAV account balance.
- Review transaction fees, complete payment using a credit or debit card, and record your confirmation receipt.
- Inform your loved one that calling, messaging, and video minutes are funded on their device.
What the Inmate Needs to Do
The inmate unlocks their assigned HomeWAV tablet using their individual PIN. When funds are present in your account, they can select your name from their approved contacts to initiate an on-demand video session, place a voice call, or draft a text message. Devices must be placed on docking charging carts during institutional count times and night lockup.
Official Provider: HomeWAV Official Website
Customer Service Telephone: 1-844-394-6639
Support Hours: Monday – Friday, 8:00 AM – 5:00 PM CST
Supported Languages: English and Spanish
Other Services Provided by HomeWAV
In addition to Tablet Services, HomeWAV provides several direct communication solutions:
- Remote Video Visits: Meet face-to-face over secure live video from home on your schedule.
• Learn more on our website: Video Visitation Guide | • Visit official vendor page: HomeWAV Video Visits - Prepaid Phone Calling: Prepay for voice calling minutes so your loved one can call your telephone directly.
• Learn more on our website: Phone Calling Guide | • Visit official vendor page: HomeWAV Voice Services - Digital Inmate Messaging: Send electronic messages and photos directly to an inmate's device.
• Learn more on our website: Digital Messaging Guide | • Visit official vendor page: HomeWAV Messaging