Knox County Jail

Search for an Inmate in Knox County

Knox County Jail Information

Located in Knoxville, Knox County, Tennessee, the Knox County Jail is a 215-bed jail. You can call them 24 hours a day for inmate information at 865-342-9620.

This facility handles the booking and processing of offenders arrested for misdemeanors and felonies. Inmates remain in custody until they are either bonded out, released on recognizance, or held until their trial is settled.

The inmate search tool provides access to the jail's roster of those in custody.

Individuals sentenced to less than one year will serve their time here. Those sentenced to more than a year are transferred to either the Tennessee State Prison System or the Federal Bureau of Prisons.

This page offers detailed information on services such as the visitation schedule, inmate account funding, mail, phone calls, voicemail, emailing and texting, tablet rentals, bail bond details, and commissary purchases.

Save the inmate's jail ID or booking number for future communication needs. If it’s not available online, call Knox County Jail at 865-342-9620 for assistance.

Phone: 865-342-9620

Physical Address:
400 Main Street
City-County Building
Knoxville, TN 37902

Mailing Address (personal mail):
Inmate's Full Name & IDN, Unit #, Pod Assignment
Knox County Sheriff’s Detention Facility
5001 Maloneyville Road
Knoxville, TN 37918

Mailing Address (legal mail or subscriptions):
Inmate's Full Name & IDN, Unit #, Pod Assignment
Knox County Sheriff’s Detention Facility
5001 Maloneyville Road
Knoxville, TN 37918

Other Jails and Prisons

How Do You Find Someone in the Knox County Jail?

To search for an inmate in the Knox County Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 865-342-9620 for the information you are looking for. You can also look up a Knox County offender's Criminal Court Case online, or any offender that was arrested in the state of Tennessee.

Tennessee also keeps a public database of all their felony offenders.

Knox County Jail Inmate Search

The Knox County Jail maintains an average of 215 offenders in custody on any given day. The Knox County Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Knox County law enforcement agencies arrest and detain approximately 28,820 offenders.

The following charts of Knox County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Knox County Corrections Department, the state of Tennessee Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Knox County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Knox County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

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About the Knox County Jail

Knox County Jail provides housing to inmates, both male and female, throughout Knox County after they are arrested and while they await their trial.

The 215-bed facility is operated by the local Sheriff’s Office, who are also responsible for the other two locations, the Knox County Detention Center and the Work Release Center.

The Knox County Jail provides a safe and secure location for inmates to undergo booking and assessment, after which they are provided a court date and assigned to a housing location.

Several programs are provided to residents in addition to medical care and mental health care, including AA/NA, parenting classes, money management and budgeting, life skills classes for child support, getting a driver license, peer counseling and support groups, and many others.

Recreation is also provided, and inmates will have access to activities to be enjoyed alone or in groups, thus improving social skills and keeping inmates active.

Mail is permitted and suggested, with books being sent directly from the publishers to:

Inmate's Full Name & IDN, Unit #, Pod Assignment
Knox County Sheriff’s Detention Facility
5001 Maloneyville Road
Knoxville, TN 37918

... and personal mail to:

Inmate's Full Name & IDN, Unit #, Pod Assignment
Knox County Sheriff’s Detention Facility
5001 Maloneyville Road
Knoxville, TN 37918

Each piece of mail is checked for contraband to protect the safety of the jail, and phones are also monitored during calls which are all outgoing.

Visits are arranged online and will occur Sunday through Friday and are arranged by housing unit. All visits will occur between 8am and 2pm or 3pm and 6pm. 

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Recent Bookings & Arrests

How is booking conducted at Knox County Jail?

After an arrest, individuals are transported to Knox County Jail for the booking process. This procedure ensures the person’s identity, assesses charges, and determines if they will be released, eligible for bail, or detained until court.

Remaining silent during this process is vital. Anything said could be used as evidence, so it’s wise to wait for an attorney before speaking about the arrest.

Here’s a breakdown of the booking steps at Knox County Jail:

  • Verifying identification information.
  • Capturing mugshots for record-keeping.
  • Health assessments and questions about criminal history.
  • Possible DNA collection.
  • Physical search for contraband or weapons.
  • Securing personal belongings.
  • Granting a free phone call.

The booking process varies in duration, taking anywhere from an hour to 48 hours. For questions about an arrestee’s bond, call the facility at 865-342-9620.

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Directions / Map to the Knox County Jail
Inmate Bail and Bonding

How to post bail for someone arrested in Knox County

When an individual is arrested and booked at Knox County Jail in Knoxville, the outcomes include:

1. Release without bail, under the condition they appear for their court date.
2. Remain in custody until the court appearance.
3. Post a bail or bond for release. Contact 865-342-9620 for specific bail amounts.

Bail payments can be made in different ways.

  • Cash, credit, or money order are accepted forms of payment.
  • You can work with a licensed bail bondsman in Knox County.
  • County real estate property can be used as collateral.

For further information on posting bail in Knox County, Tennessee, visit the Knox County Jail Bail Information Page.

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Inmate Visitation

How Do You Visit an Inmate in the Knox County Jail? What is the Schedule?

Knox County Jail Inmate Video Visitation Schedule & Registration
Roger D. Wilson Detention Facility

Visits for both the Knox County Jail & the Detention Facility are held here at the Detention Facility.
4900 Maloneyville Rd. Knoxville, TN 37918

865-342-9620

  • The first thing you must do is register with CorrectPay to be able to schedule any visits.
  • Inmates are allowed two scheduled visits per week.

ON SITE VIDEO VISITATION -
COUNTY JAIL INMATES ONLY

INMATE
HOUSING
DAY TIMES
A - SIDE
1st & 3rd
SUN 8:00AM-2:00PM
A - SIDE
2nd & 4th
SUN 3:00PM-6:00PM
B - SIDE
1st & 3rd
SUN 3:00PM-6:00PM
B - SIDE
2nd & 4th
SUN 8:00AM-2:00PM
A - SIDE MON 8:00AM-2:00PM
B - SIDE MON 3:00PM-6:00PM
A - SIDE TUE 3:00PM-6:00PM
B - SIDE TUE 8:00AM-2:00PM
A - SIDE WED 8:00AM-2:00PM
B - SIDE WED 3:00PM-6:00PM
A - SIDE THU 3:00PM-6:00PM
B - SIDE THU 8:00AM-2:00PM
A - SIDE FRI 8:00AM-2:00PM
B - SIDE FRI 3:00PM-6:00PM
A - SIDE SAT 3:00PM-6:00PM
B - SIDE SAT 8:00AM-2:00PM


REMOTE VIDEO VISITATION -
COUNTY JAIL INMATES ONLY

INMATE
HOUSING
DAY TIMES
A - SIDE
1st & 3rd
SUN 8:00AM-2:00PM
A - SIDE
2nd & 4th
SUN 3:00PM-6:00PM
A - SIDE
ALL
SUN 6:00PM-9:00PM
B - SIDE
1st & 3rd
SUN 3:00PM-6:00PM
B - SIDE
ALL
SUN 6:00PM-9:00PM
B - SIDE
2nd & 4th
SUN 8:00AM-2:00PM
A - SIDE MON 8:00AM-2:00PM
B - SIDE MON 3:00PM-6:00PM
B - SIDE MON 6:00PM-9:00PM
A - SIDE TUE 3:00PM-6:00PM
A - SIDE TUE 6:00PM-9:00PM
B - SIDE TUE 8:00AM-2:00PM
A - SIDE WED 8:00AM-2:00PM
B - SIDE WED 3:00PM-6:00PM
B - SIDE WED 6:00PM-9:00PM
A - SIDE THU 3:00PM-6:00PM
A - SIDE THU 6:00PM-9:00PM
B - SIDE THU 8:00AM-2:00PM
A - SIDE FRI 8:00AM-2:00PM
B - SIDE FRI 3:00PM-6:00PM
B - Side FRI 6:00PM-9:00PM
A - SIDE SAT 3:00PM-6:00PM
A - SIDE SAT 6:00PM-9:00PM
B - SIDE SAT 8:00AM-2:00PM

Knox County Jail uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.


You can ‘video visit’ your inmate one of three ways:

  • Visit from your home computer.
  • Visit from the correctpay VendEngine Kiosk in the jail lobby.
  • Visit by using the JailFunds iphone or Android app

Go here to begin the process to schedule a visit.

What is the cost to do remote video visitation?
Paid Remote Visits
Having a remote visit from your Home or app, the cost of each 20-25 minute ‘friends and family remote visit’ will be approximately $7.95 plus tax.
FREE Remote Visits
Visitors can also choose to come to the jail and video chat with an inmate via the JailFunds/VendEngine kiosk in the lobby. The video visit on-site at the jail is FREE.

You can deposit money four different ways:

  • Deposit online at correctpay.com
  • Deposit at the correctpay VendEngine kiosk in the Knox County Jail lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

Attorney Visits only!  < (Lawyers, go here)

correctpay.com Help
24/7 Customer Service - 855-836-3364
Frequently Asked Questions

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Knox County Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-342-9620 for further assistance.

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Remote Video Visitation

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Knox County Jail?

Knox County Jail Inmate Video Visitation Schedule & Registration
Roger D. Wilson Detention Facility

Visits for both the Knox County Jail & the Detention Facility are held here at the Detention Facility.
4900 Maloneyville Rd. Knoxville, TN 37918

865-342-9620

  • The first thing you must do is register with CorrectPay to be able to schedule any visits.
  • Inmates are allowed two scheduled visits per week.

ON SITE VIDEO VISITATION -
COUNTY JAIL INMATES ONLY

INMATE
HOUSING
DAY TIMES
A - SIDE
1st & 3rd
SUN 8:00AM-2:00PM
A - SIDE
2nd & 4th
SUN 3:00PM-6:00PM
B - SIDE
1st & 3rd
SUN 3:00PM-6:00PM
B - SIDE
2nd & 4th
SUN 8:00AM-2:00PM
A - SIDE MON 8:00AM-2:00PM
B - SIDE MON 3:00PM-6:00PM
A - SIDE TUE 3:00PM-6:00PM
B - SIDE TUE 8:00AM-2:00PM
A - SIDE WED 8:00AM-2:00PM
B - SIDE WED 3:00PM-6:00PM
A - SIDE THU 3:00PM-6:00PM
B - SIDE THU 8:00AM-2:00PM
A - SIDE FRI 8:00AM-2:00PM
B - SIDE FRI 3:00PM-6:00PM
A - SIDE SAT 3:00PM-6:00PM
B - SIDE SAT 8:00AM-2:00PM


REMOTE VIDEO VISITATION -
COUNTY JAIL INMATES ONLY

INMATE
HOUSING
DAY TIMES
A - SIDE
1st & 3rd
SUN 8:00AM-2:00PM
A - SIDE
2nd & 4th
SUN 3:00PM-6:00PM
A - SIDE
ALL
SUN 6:00PM-9:00PM
B - SIDE
1st & 3rd
SUN 3:00PM-6:00PM
B - SIDE
ALL
SUN 6:00PM-9:00PM
B - SIDE
2nd & 4th
SUN 8:00AM-2:00PM
A - SIDE MON 8:00AM-2:00PM
B - SIDE MON 3:00PM-6:00PM
B - SIDE MON 6:00PM-9:00PM
A - SIDE TUE 3:00PM-6:00PM
A - SIDE TUE 6:00PM-9:00PM
B - SIDE TUE 8:00AM-2:00PM
A - SIDE WED 8:00AM-2:00PM
B - SIDE WED 3:00PM-6:00PM
B - SIDE WED 6:00PM-9:00PM
A - SIDE THU 3:00PM-6:00PM
A - SIDE THU 6:00PM-9:00PM
B - SIDE THU 8:00AM-2:00PM
A - SIDE FRI 8:00AM-2:00PM
B - SIDE FRI 3:00PM-6:00PM
B - Side FRI 6:00PM-9:00PM
A - SIDE SAT 3:00PM-6:00PM
A - SIDE SAT 6:00PM-9:00PM
B - SIDE SAT 8:00AM-2:00PM

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Knox County Jail’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-342-9620 for further assistance.

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Inmate Money Accounts

How Do You Deposit Money for an Inmate in the Knox County Jail?

You can deposit money four different ways:

correctpay.com Assistance:

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

How to Send Money to an Inmate in Knox County

To send commissary money to an inmate in Knox County Jail follow these steps:

  • Register with correctpay by creating an account.
  • Select Tennessee, then select Knox County Jail, and then the inmate you want to send money to.
  • Choose the amount of money you want to send, and input your payment method.
  • You can deposit money four ways:
  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Knox County Jail lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Knox County Jail.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Knox County Jail’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-342-9620 for further assistance.

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Inmate Phone Contact

How Do I Receive Phone Calls from an Inmate in the Knox County Jail?

How Do Inmates in Knox County Jail Make Phone Calls?

To receive phone calls from inmates in Knox County, or to assist them in making phone calls to other people, follow these steps:

  • Knox County Jail uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Knox County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Knox County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Knox County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Knox County Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-342-9620 for further assistance.

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Mailing an Inmate

How do I Mail an Inmate in the Knox County Jail, and what can I send them?

Postcards
The Knox County Jail allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. Black or blue ink. Return Address required.

Envelopes
The Knox County Jail also allows envelopes to be mailed to inmates. Envelopes must be white. Black or blue ink. Return Address required.
If you are sending a money order or cashier's check to your inmate, pay it to the order of: Roger D. Wilson Detention Facility In Care of: (Inmate’s Name and IDN).

 

All letters should be mailed to:

Inmate's Full Name & IDN, Unit #, Pod Assignment
Knox County Sheriff’s Detention Facility
5001 Maloneyville Road
Knoxville, TN 37918


Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Knox County Jail allows books to be mailed directly to the jail from Penguin Random House, Harper Collins, Simon & Schuster, Scholastic, Houghton Mifflin Harcourt, Workman, John Wiley & Sons, Dover, Candlewick, WW Norton, Chronicle, Tindale House and SureShot Books. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Knox County Jail standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.To confirm that the Knox County Jail continues to allow books to be mailed by a third party publisher or bookseller, call 865-342-9620.

All books, magazines and newspapers should be mailed to:

Inmate's Full Name & IDN, Unit #, Pod Assignment
Knox County Sheriff’s Detention Facility
5001 Maloneyville Road
Knoxville, TN 37918


Care packages
Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. Knox County Jail has packages you can purchase from correctpay.com.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Knox County Jail’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-342-9620 for further assistance.

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Inmate Commissary

Can I purchase Commissary Online for an Inmate in the Knox County Jail, and what can I purchase?

Knox County Jail uses the services of correctpay.com (aka JailFunds) for you to deposit funds into your inmate’s account so that they can purchase Commissary and/or Gift Packs from this jail’s commissary service.



You can deposit money four different ways:

correctpay.com Contact, Help and FAQ

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

How to Send Commissary Money to an Inmate in Knox County

To send commissary money to an inmate's account in Knox County Jail follow these steps:

You can deposit money four different ways:

  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Knox County Jail lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

For all information, tips and available items for send money and for shipping Commissary packages to an inmate in Knox County Jail check out our Commissary Instructions Page for Knox County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Knox County Jail’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-342-9620 for further assistance.

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Texting and Emailing an Inmate

How Can I Communicate with an Inmate in the Knox County Jail using an Online Messaging Service?

Knox County Jail uses the services of jailfunds.com (aka JailFunds) for you to deposit funds into your inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.

You can deposit money four different ways:

  • Deposit online at correctpay.com.
  • Deposit at the VendEngine kiosk in the Knox County Jail lobby.
  • Deposit over the phone 24/7 at 855-836-3364
  • Deposit through their iOS or Android app.

Go directly here to start the process to send a message

Uploading photos to Inmate’s email
Make sure the file size is less than 5MB.
Also make sure your file is a .jpg, .jpeg or .gif.

correctpay.com Help, Contact and FAQ
24/7 Customer Service - 855-836-3364
Frequently Asked Questions

How Do Inmates in Knox County Jail Make Phone Calls?

To receive phone calls from inmates in Knox County, or to assist them in making phone calls to other people, follow these steps:

  • Knox County Jail uses the services of IC Solutions.
  • Register with them online or call them at 888-506-8407
  • Agents are available 24 hours a day, and speak both English & Spanish.
  • Services for Knox County inmates and their families and friends include Collect Calling, PIN Debits, Purchasing Calling Cards, Voicemail & Prepaid calls.  In addition, IC Solutions provides secure messaging, sending photos, video phone calls and online deposits for inmates and their families in Knox County.
  • Although rates are subject to change, they generally run about $0.21 per minute for phone calls.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Knox County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Knox County Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-342-9620 for further assistance.

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Inmate Tablets

Do Inmates in the Knox County Jail have Access to Tablets or Computers?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Knox County Jail’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-342-9620 for further assistance.

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Are there photos of the Knox County Jail? What does it look like?
Other Jails in Knox County

What are the other City and County Jails in Knox County?

Knox County County Jails
Knox County Juvenile Facilities
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Other Jails Nearby

What are the other Jails in the Neighboring Counties surrounding Knox County?

Knox Roane Anderson Loudon Blount Sevier Union Grainger Jefferson
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Search for an Inmate in Knox County

This facility, known as "Knox County Jail" is also known as Knox County Sheriff, Knox County Jail , Knox County Jail , Tennessee, Knox.