Knox County Detention Facility

To search for an inmate in the Knox County Detention Facility, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 865-281-6700 for the information you are looking for. You can also look up a Knox County offender's Criminal Court Case online, or any offender that was arrested in the state of Tennessee.

Tennessee also keeps a public database of all their felony offenders.

Knox County Detention Facility Inmate Search

The Knox County Detention Facility maintains an average of 1036 offenders in custody on any given day. The Knox County Detention Facility has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Knox County law enforcement agencies arrest and detain approximately 28,820 offenders.

The following charts of Knox County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Knox County Corrections Department, the state of Tennessee Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Knox County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Knox County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

Steps to pay bail in Knox County

After an arrest, individuals are brought to Knox County Detention Facility in Knoxville for processing. Following this, three possible outcomes exist:

1. The individual may be released without posting bail, with a promise to appear in court.
2. The individual could be held in jail until their court date.
3. Bail or bond can be posted for release; for more information, contact 865-281-6700.

Bail payment can be handled through various means.

• Pay a cash bond in full at the bonding window inside the jail or at the clerk of court, by cash, cashier's check or money order; a lobby kiosk or online bond vendor often takes debit and credit cards for an extra fee, and you should bring the inmate's full name and booking number (the jail can be reached at 865-281-6700).
• Licensed bail bond agents in Knox County are available for assistance.
• Land or a home can often serve as bond collateral: the owner provides a deed and a recent tax or appraisal value showing clear title and equity of at least the bond amount, commonly double, and the court that set bail approves the pledge.

To learn more about the bail process in Knox County, Tennessee, visit the Knox County Detention Facility Bail Page.

How Do You Visit an Inmate in the Knox County Detention Facility? What is the Schedule?

Knox County Detention Facility Inmate Video Visitation Schedule & Registration
Roger D. Wilson Detention Facility

Visits for both the Knox County Jail & the Detention Center are held here at the Detention Facility.
4900 Maloneyville Rd. Knoxville, TN 37918

865-281-6700

• The first thing you must do is register with CorrectPay to be able to schedule any visits.
  
• Inmates are allowed two scheduled visits per week.
• 1:00PM visits end at 1:30PM
• 5:30PM and 8:30PM visits ends 30 minutes later... 6:00PM and 9:00PM.

ON SITE VIDEO VISITATION -
DETENTION FACILITY INMATES ONLY

REMOTE VIDEO VISITATION -
DETENTION FACILITY INMATES ONLY

Knox County Detention Facility uses the services of correctpay.com (aka JailFunds) for you to schedule and visit your inmate via remote video visitation.

You can ‘video visit’ your inmate one of three ways:

• Visit from your home computer.
• Visit from the correctpay VendEngine Kiosk in the jail lobby.
• Visit by using the JailFunds iphone or Android app

Go here to begin the process to schedule a visit.

What is the cost to do remote video visitation?
Paid Remote Visits
Having a remote visit from your Home or app, the cost of each 20-25 minute ‘friends and family remote visit’ will be approximately $7.95 plus tax.
FREE Remote Visits
Visitors can also choose to come to the jail and video chat with an inmate via the JailFunds/VendEngine kiosk in the lobby. The video visit on-site at the jail is FREE.

You can deposit money four different ways:

• Deposit online at correctpay.com
• Deposit at the correctpay VendEngine kiosk in the Knox County Detention Facility lobby.
• Deposit over the phone 24/7 at 855-836-3364
• Deposit through their iOS or Android app.

Attorney Visits only!  < (Lawyers, go here)

correctpay.com Help
24/7 Customer Service - 855-836-3364
Frequently Asked Questions

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Knox County Detention Facility’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-281-6700 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the Knox County Detention Facility?

Knox County Detention Facility Inmate Video Visitation Schedule & Registration
Roger D. Wilson Detention Facility

Visits for both the Knox County Jail & the Detention Facility are held here at the Detention Facility.
4900 Maloneyville Rd. Knoxville, TN 37918

865-281-6700

• The first thing you must do is register with CorrectPay to be able to schedule any visits.
  
• Inmates are allowed two scheduled visits per week.
• 1:00PM visits end at 1:30PM
• 5:30PM and 8:30PM visits ends 30 minutes later... 6:00PM and 9:00PM.

ON SITE VIDEO VISITATION -
DETENTION FACILITY INMATES ONLY

REMOTE VIDEO VISITATION -
DETENTION FACILITY INMATES ONLY

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Knox County Detention Facility’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-281-6700 for further assistance.

How Do You Deposit Money for an Inmate in the Knox County Detention Facility?

You can deposit money four different ways:

• Deposit at correctpay.com.
• Ask the jail whether it has a Correct Pay lobby kiosk for deposits.
• Deposit over the phone 24/7 at 855-836-3364
• Deposit using the iOS or Android app.

correctpay.com Assistance:

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

How to Send Money to an Inmate in Knox County

To send commissary money to an inmate in Knox County Detention Facility follow these steps:

• Register with correctpay by creating an account.
• 
• Select Tennessee, then select Knox County Detention Facility, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.
• You can deposit money four ways:
• Deposit online at correctpay.com.
• Ask the jail whether it has a Correct Pay lobby kiosk for deposits.
• Deposit over the phone 24/7 at 855-836-3364
• Deposit through their iOS or Android app.

For all information on how to Send Money to an inmate's account, what the fees are, how long it takes to hit their account and more, check out our full money and commissary guide for Knox County Detention Facility.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Knox County Detention Facility’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-281-6700 for further assistance.

How Do I Receive Phone Calls from an Inmate in the Knox County Detention Facility?

How Do Inmates in Knox County Detention Facility Make Phone Calls?

To receive phone calls from inmates in Knox County, or to assist them in making phone calls to other people, follow these steps:

• Knox County Detention Facility uses the services of IC Solutions.
• 
• Register with them online or call them at 888-506-8407. 
• Agents are available 24 hours a day, and speak both English & Spanish.
• Families and friends of Knox County inmates can set up a prepaid calling account with IC Solutions, which can also explain any messaging or video call options it offers in Knox County.
• Call rates are set by the provider and can change; IC Solutions shows the current per-minute rate when you set up an account.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Knox County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Knox County Detention Facility’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-281-6700 for further assistance.

How do I Mail an Inmate in the Knox County Detention Facility, and what can I send them?

Postcards
The Knox County Detention Facility allows inmates to receive pre-metered postcards like the type purchased from the post office. They may also allow certain photo postcards as long as they have not been tampered with or contain images that may be considered to be obscene or violent in nature. Black or blue ink. Return Address required.

Envelopes
The Knox County Detention Facility also allows envelopes to be mailed to inmates. Envelopes must be white. Black or blue ink. Return Address required.
If you are sending a money order or cashier's check to your inmate, pay it to the order of: Roger D. Wilson Detention Facility In Care of: (Inmate’s Name and IDN).

All letters should be mailed to:

Inmate's Full Name & IDN, Unit #, Pod Assignment
Knox County Sheriff’s Detention Facility
5001 Maloneyville Road
Knoxville, TN 37918

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
The Knox County Detention Facility allows books to be mailed directly to the jail from Penguin Random House, Harper Collins, Simon & Schuster, Scholastic, Houghton Mifflin Harcourt, Workman, John Wiley & Sons, Dover, Candlewick, WW Norton, Chronicle, Tindale House and SureShot Books. You can order them directly from your computer and have them shipped to the inmate at the address above.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the Knox County Detention Facility standards will be disposed of.
Hard cover books will not be accepted by the jail due to their potential to be used as a weapon.To confirm that the Knox County Detention Facility continues to allow books to be mailed by a third party publisher or bookseller, call 865-281-6700.

All books, magazines and newspapers should be mailed to:

Inmate's Full Name & IDN, Unit #, Pod Assignment
Knox County Sheriff’s Detention Facility
5001 Maloneyville Road
Knoxville, TN 37918

Care packages
Care packages are pre-chosen items packaged together and sent to the inmate from a third-party vendor. Knox County Detention Facility has packages you can purchase from correctpay.com.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Knox County Detention Facility’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-281-6700 for further assistance.

Can I purchase Commissary Online for an Inmate in the Knox County Detention Facility, and what can I purchase?

Purchasing a Knox County Detention Facility Inmate Commissary

Knox County Detention Facility allows inmates to purchase commissary, which is a jail affiliated store that sells snacks, hygiene products, stationary, clothing and even e-cigs and nicotine pouches (where allowed).

You can buy commissary for an inmate using an online service called Kellwell Commissary. 

These items can be purchased once a week.

This amount you can spend each week is set by the facility. Call 865-281-6700 in order to confirm the amount that cannot be exceeded.

Inmates have access to commissary packages that can be purchased and shipped to the inmate by friends and family.

You can also go to our Inmate Money page for information on how to send money to an inmate.

How to Send Commissary Money to an Inmate in Knox County

To send commissary money to an inmate's account in Knox County Detention Facility follow these steps:

You can deposit money four different ways:

• Deposit online at correctpay.com.
  
• Ask the jail whether it has a Correct Pay lobby kiosk for deposits.
• Deposit over the phone 24/7 at 855-836-3364
• Deposit through their iOS or Android app.

24/7 Customer Service - 855-836-3364
Frequently Asked Questions

For all information, tips and available items for send money and for shipping Commissary packages to an inmate in Knox County Detention Facility check out our Commissary Instructions Page for Knox County.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Knox County Detention Facility’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-281-6700 for further assistance.

How Can I Communicate with an Inmate in the Knox County Detention Facility using an Online Messaging Service?

Knox County Detention Facility uses the services of jailfunds.com (aka JailFunds) for you to deposit funds into your inmate’s account so that you and they can purchase secure email messaging services from this jail’s e-messaging service.

You can deposit money four different ways:

• Deposit online at correctpay.com.
• Deposit at the VendEngine kiosk in the Knox County Detention Facility lobby.
• Deposit over the phone 24/7 at 855-836-3364
• Deposit through their iOS or Android app.

Go directly here to start the process to send a message

Uploading photos to Inmate’s email
Make sure the file size is less than 5MB.
Also make sure your file is a .jpg, .jpeg or .gif.

correctpay.com Help, Contact and FAQ
24/7 Customer Service - 855-836-3364
Frequently Asked Questions

How Do Inmates in Knox County Detention Facility Make Phone Calls?

To receive phone calls from inmates in Knox County, or to assist them in making phone calls to other people, follow these steps:

• Knox County Detention Facility uses the services of IC Solutions.
• 
• Register with them online or call them at 888-506-8407. 
• Agents are available 24 hours a day, and speak both English & Spanish.
• Families and friends of Knox County inmates can set up a prepaid calling account with IC Solutions, which can also explain any messaging or video call options it offers in Knox County.
• Call rates are set by the provider and can change; IC Solutions shows the current per-minute rate when you set up an account.

Note: All your calls with an inmate are recorded, stored and shared with law enforcement if the conversation deals with your case or any criminal activity. Anything communicated can be used against you or your inmate in court.

For all the information regarding phone calls with Knox County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Knox County Detention Facility’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-281-6700 for further assistance.

Do Inmates in the Knox County Detention Facility have Access to Tablets or Computers?

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Knox County Detention Facility’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 865-281-6700 for further assistance.

What are the other City and County Jails in Knox County?

Knox County County Jails

Knox County Juvenile Facilities

What are the other Jails in the Neighboring Counties surrounding Knox County?