Every detail on this page is checked by hand, not scraped. This unofficial directory helps friends and family of incarcerated individuals find critical information — inmate lists, locations, bail resources, visitation hours, rules, and text, phone, email, and mail services — for jails, detention centers, and prisons across the United States.
You can call Allen City Jail 24 hours a day for inmate information at 214.509.4369.
This facility handles the booking and processing of individuals arrested for misdemeanors and felonies. Depending on the charges, they may remain in custody until they are either bonded out, released on recognizance, or ordered to remain in custody until the conclusion of their trial.
The inmate search tool allows you to view the jail’s roster and find out who is currently in custody.
Those sentenced to less than one year will serve their time at this jail. Inmates with longer sentences are transferred to either the Texas State Prison System or the Federal Bureau of Prisons.
This page provides information on inmate services such as the visitation schedule, funding an inmate's account, sending mail, receiving phone calls, voicemail, email and texting, tablet rentals, bail bond instructions, and commissary purchases.
It is helpful to save the inmate’s jail ID or booking number for correspondence. If you cannot locate it online, you can call Allen City Jail at 214.509.4369 for assistance.
Phone: 214.509.4369
Physical Address:
205 West McDermott Drive
Allen, TX 75013
Other Jails and Prisons
To search for an inmate in the Allen City Jail, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 214.509.4369 for the information you are looking for. You can also look up Criminal Court Cases in Collin County and anywhere in Texas. The Sheriff of Collin County also maintains a database of people with Active Arrest Warrants in the county and all criminal and civil court cases.
The Allen City Jail maintains an average of 25 offenders in custody on any given day. The Allen City Jail has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Collin County law enforcement agencies arrest and detain approximately 44,780 offenders.
The following charts of Collin County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.
The information is compiled from the Collin County Corrections Department, the state of Texas Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Collin County.
For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Collin County and other counties surrounding this one, scroll down this page. We have a section for each.
We also provide photos of the jail that we have collected over the years.
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The City of Allen Jail, situated at Allen Police Headquarters on 205 W. McDermott Drive, primarily serves as a holding facility for individuals charged with Class C misdemeanors. While it temporarily detains inmates, the majority of them are later transferred to the Collin County Jail for further processing and incarceration.
For individuals wishing to visit an inmate or make payments for fines or bonds, they need to inquire at the front desk of Allen Police Headquarters or contact 214.509.4200. Visitation hours are scheduled twice a day from 9-11 a.m. and 7-9 p.m., providing an opportunity for approved visitors to meet with inmates. It's important to note that inmates must spend a minimum of 24 hours in the Allen jail before they are eligible for visitation, except for attorneys or clergy who may have special access privileges. These protocols ensure the proper management and security of the facility while maintaining opportunities for necessary legal and emotional support for the inmates.
After an arrest, individuals are taken to Allen City Jail for the booking process, where their identity is confirmed, charges are reviewed, and decisions are made about whether they will be released on bail or detained.
The arrested individual should remain silent during booking, as anything said could be used against them. It’s important to wait for legal representation before answering questions.
The booking process at Allen City Jail includes the following steps:
The booking process can take anywhere from one hour to 48 hours. For questions about an arrestee’s bond or bail, contact the facility at 214.509.4369.
How Do You Visit an Inmate in the Allen City Jail? What is the Schedule?
Allen City Jail uses CIDNET for Remote Video Visitation between inmates and their friends and family.
Register here.
Frequently Asked Questions
Instructions on How to Use CIDNET
CIDNET Instrucciones
Contact Customer Support
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Allen City Jail’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 214.509.4369 for further assistance.
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How Do I Receive Phone Calls from an Inmate in the Allen City Jail?
To register and sign up for a phone account with CIDNET Inmate Phone Service, follow the instructions below:
For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding making phone calls with an inmate in Collin County, visit our full page guide.
NOTE: All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Allen City Jail’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 214.509.4369 for further assistance.
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How Can I Communicate with an Inmate in the Allen City Jail using an Online Messaging Service?
Friends & Family Portal Information
Frequently Asked Questions
Instructions on How to Use CIDNET
CIDNET Instrucciones
Contact Customer Support
To send and receive secure texts or emails from an inmate housed in Collin County follow these instructions:
For all the information you need to know, including instructions, policies, tips and solutions to possible issues with Texting and Emailing an inmate in Collin County, visit our full page guide.
We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about Allen City Jail’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 214.509.4369 for further assistance.
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What are the other City and County Jails in Collin County?
What are the other Jails in the Neighboring Counties surrounding Collin County?
This facility, known as "Allen City Jail" is also known as Allen City Police Department, Allen City Jail , Allen City Jail , Texas, Collin.
The Allen City Jail serves the following cities and towns of Collin County: Allen, Anna, Blue Ridge, Celina, Farmersville, Frisco, Lavon, Lucas, McKinney, Melissa, Murphy, Nevada, Parker, Plano, Princeton, Prosper, Richardson, Royse City, Sachse, St. Paul and Wylie.
