Carrollton Jail Sending Money

Carrollton Jail

Address:
2001 East Jackson Road
Carrollton, TX 75006

Phone:

972-466-3335

Carrollton Jail Sending Money

The information below provides complete instructions regarding the Carrollton Jail:

  • Inmate Accounts and Deposits,
  • Commissary Information,
  • Depositing Money Online,
  • Mailing Inmate Money, or
  • Sending Care Packages 
  • Special Jail Fees

Follow these instructions exactly to help ensure that your inmate has access to commissary, and in some cases medical and bail money, as soon as possible.

How to Put Money on an Inmate Account in the Carrollton Jail

There are usually four options for putting money on an inmate's books:
Option 1 - Dropping Money at the Jail
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use a self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
Carrollton Jail and others often use a private company to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
Call Carrollton Jail at 972-466-3335 to confirm the address to send the money order to and how they want it made out.
Failure to do this properly will delay your inmate getting his account credited and may require you to have to resubmit a second money order.
Call 972-466-3335 to ask facility personnel who to make the money order out to, and where to send it.
Option 4 - Make an Inmate Deposit over the Phone
Most of the online companies that provide deposit services will accept deposits over the phone with a debit or credit card.
To do this you will need the inmate's offender # (inmate ID #) and full legal name.

Inmate Care Packages

Some jails have contract agreements with third party Commissary companies that ship predetermined Care Packages of candy and snacks.

These can be ordered by you online and are delivered directly to the inmate.

What can an Inmate Purchase through Commissary?

People who have never been to jail would be surprised by the large amount of candy, snacks, art supplies, playing cards, hygiene products and clothing that can be purchased through a jail's commissary.

The Carrollton Jail Commissary Instructions and Information can be found here. If you need more information contact the jail by calling 972-466-3335.

Who Can Put Money in an Inmate's Account?

Anybody can contribute to an inmate's books or commissary fund as long as there isn't a no-contact order in place.

Because of the ability for family members and friends to deposit money online using a credit or debit card, jail inmates can now receive funds from anywhere in the world.

WHY DOES AN INMATE NEED MONEY IN THEIR ACCOUNT AT THE Carrollton Jail?

Since inmates are not allowed to possess cash money while in custody in the Carrollton Jail, the jail maintains a 'bank account' for the inmate to purchase products and services from their commissary (canteen) store.

Commissary funds allow inmates to purchase items such as personal hygiene products, snacks and stationery supplies from the jail store.

Inmates can use money from their account to purchase phone time credits or prepaid phone cards in order to make outside phone calls to friends and family members.

Many jails also allow an inmate to bail himself out of jail if he has the funds in his account. The bail amount is typically 10-15% of the bond amount set by the court.

Inmate accounts are also used to pay the co-payment for medication and visits to the jail's medical clinic should they become ill.

Medical Copays, Jail Fees and other Inmate Expenses

Many jails debit (charge) an inmate's commissary accounts for medical visits, any medications including over-the-counter pain reliever, jail stay fees, restitution, etc.

Taking this into consideration when deciding how much to deposit will ensure the inmate gets the amount you wanted him to have after things are deducted.

A quick call to the Carrollton Jail at 972-466-3335 will let you know how much is deducted from the books for each fee related to medical issues or other jail expenses.

Online you can find the medical fee information by going here, Other Carrollton Jail fees can be determined by going here or calling 972-466-3335.

Important Tips

Sometimes an inmate's commissary money is used to purchase items to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $10.00 a day on commissary items, you are most likely paying for him or her to gamble or buy drugs.

Some inmates, specifically those who are targeted for being weak or are in jail for rape or child molestation, are forced to relinquish their commissary to avoid regular beatings from other inmates.

If you think your inmate is being targeted for violence or having their commissary taken to avoid beatings, contact the Carrollton Jail and ask to investigate. If an inmate is being targeted, most jails will intervene and have the victim placed in protective custody, away from the general population.

Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.

Click here to view the jail website for additional information.

How Do Inmates in Carrollton Jail Make Phone Calls?

To receive phone calls from inmates in Dallas County, or to assist them in making phone calls to other people, follow these steps:

Carrollton Jail uses the service of Lattice Inmate Phone Systems for phone communication between inmates and their friends and family.

There are two different types of phone accounts you can sign up and pay for:

  • A PIN Debit Account is an 'inmate-controlled' prepaid debit account that allows inmates to place calls using funds maintained in the inmate's PIN Debit Account. The inmate can make calls to any telephone number. The inmate's family and friends can deposit money into an inmate's PIN Debit Account and you cannot control who the inmate calls, however the facility may have certain phone numbers blocked.
  • PrePaid Collect calls are collect calls that are paid for in advance. The inmate's family and friends can deposit money to their own home or cellular telephone number, and the inmate will only be allowed to call your number with these funds. Funds deposited into your Prepaid Collect account can also be used to leave voicemail messages for an inmate. 

Cost: The cost of phone calls ranges from $0.21 and $0.25 per minute.

If you are having difficulty accessing the website, there are two other methods for setting up, and paying for an inmate's phone account:

  • Depositing money by phone: Call 888-843-1972. Lattice accepts major credit cards including Visa, MasterCard and Discover. Agents are available 7:00AM to Midnight EST.
  • Depositing money by mail: Money Orders and Cashier's Checks only should be made payable to Lattice Incorporated and mailed to the following address:

Lattice Incorporated
PO Box 536
Collingswood, NJ 08108

  • When depositing money by mail, include your name, phone number and Carrollton Jail, where your family or friend is currently residing.
  • Specify if the money is to be deposited into your PrePaid Collect Account or the inmate's Pin Debit Account.
  • If the deposit is for an Dallas County inmate's Pin Debit Account, please be sure to include the inmate's name and PIN number.

Support
FAQ
Phone - 888-843-1972
Contact online

For all the information regarding phone calls with Dallas County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How Does an Inmate Make Phone Calls in Carrollton Jail?

To receive phone calls from an inmate in Dallas County follow these instructions:

Carrollton Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

  • Register here, or by phone 800-943-2189
  • Choose Texas.
  • Choose Carrollton Jail
  • Select your Inmate.
  • Enter the phone number your Inmate will be calling.
  • Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Carrollton Jail, families can also leave secure voicemails for inmates to listen to.

Fees

  • Adding funds to your account - $3.00 
  • Cost of phone call of a Prepaid Collect Account - $0.21 per minute
  • Cost of an interstate (ex. Texas to a different state) phone call NOT Prepaid - $0.25 per minute
  • Cost of an intrastate (ex. Texas to Texas) phone call NOT Prepaid - $0.25 per minute
  • Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Dallas County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.