West Tower Detention Facility

To search for an inmate in the West Tower Detention Facility, review their criminal charges, the amount of their bond, when they can get visits, or even view their mugshot, go to the Official Jail Inmate Roster, or call the jail at 214.761.9025 for the information you are looking for. You can also look up Criminal Court Cases in Dallas County and anywhere in Texas. The Dallas County Sheriff has an online Active Warrant Search tool to look up 'future jail inmates'.

West Tower Detention Facility Inmate Search

The West Tower Detention Facility maintains an average of 1530 offenders in custody on any given day. The West Tower Detention Facility has a monthly turnover of 40% of their inmate population, another 30% turnover every 90 days, another 20% every six months, and approximately 10% stay incarcerated between six and twelve months. Every year Dallas County law enforcement agencies arrest and detain approximately 335,280 offenders.

The following charts of Dallas County inmate population demographics are updated daily. The information shown is for today. For research purposes we have broken down the inmates by sex, age, ethnicity, and criminal charges.

The information is compiled from the Dallas County Corrections Department, the state of Texas Department of Corrections, as well as the United States Department of Justice and Census Bureau records. It represents every person in custody in Dallas County.

For complete information on how to get directions, bond, visit, mail, send and receive email and texts, receive phone calls, and send money or commissary to an inmate, find arrest information for Dallas County and other counties surrounding this one, scroll down this page. We have a section for each.

We also provide photos of the jail that we have collected over the years.

How Do You Visit an Inmate in the West Tower Detention Facility? What is the Schedule?

West Tower Detention Facility ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
111 West Commerce Street
Dallas, TX 75202
214.761.9025

Schedule Video Visits online with Smart Inmate

• On-site Visits are free.
• Visits are 20 minutes.
• Visitation schedule subject to change.
• Inmates are allowed two visits per week
• A maximum of 2 guests are allowed per an on-site video session.
• All visits must be made at least 72 hours in advance. (Approvals take 72 hours, which is three days)
• NO CHILDREN ALLOWED UNDER THE AGE OF 17 DURING THE WEEK.
• All ONSITE Video sessions will occur at the:
  Suzanne Kays Detention Center-South Tower
  111 West Commerce Street
  Dallas Texas 75202

West Tower Detention Facility REMOTE (at home) VIDEO VISITATION SCHEDULE

• All visits must be scheduled at least 72 hours in advance.
• There is no limit on the number of remote video visits.
• Visitation Schedule subject to change.

West Tower Detention Facility uses Smart Communications for Remote Video Visitation between inmates and their loved ones.

How Video Visitation Works
SmartJailMail.com provides a two-way, real-time video visitation system which can be used to speak to your loved ones directly in their housing location within the jail.
At some locations you may also use a lobby kiosk at the facility to visit for free when scheduling a local / on-site visit.
Remote visits from home cost 50 cents per minute and are scheduled in 15 or 30 minute increments.
To schedule a video visit you must first open a Smart Communications account.

Remote Video Visits From Home
Once you are connected with an inmate you can use the visitation section of the website to schedule a visit.
Remote visits from home are billed on a credits-per-minute model and are scheduled in 15 or 30 minute blocks.

Local / On-Site Video Visits
Once you are connected with an inmate at a location where you have a visitation kiosk in the lobby, you may use the visitation section of the website to schedule a visit.
Local / on-site visits are provided free of charge.

This link explains everything you need to know about Smart Communications Video Visitation.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about West Tower Detention Facility’s Inmate Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 214.761.9025 for further assistance.

Can I Use My Computer or Phone to Have a Remote Video Visit with an Inmate in the West Tower Detention Facility?

West Tower Detention Facility ON-SITE (at the jail) VIDEO VISITATION SCHEDULE
111 West Commerce Street
Dallas, TX 75202
214.761.9025

Schedule Video Visits online with Smart Inmate

• On-site Visits are free.
• Visits are 20 minutes.
• Visitation schedule subject to change.
• Inmates are allowed two visits per week
• A maximum of 2 guests are allowed per an on-site video session.
• All visits must be made at least 72 hours in advance. (Approvals take 72 hours, which is three days)
• NO CHILDREN ALLOWED UNDER THE AGE OF 17 DURING THE WEEK.
• All ONSITE Video sessions will occur at the:
  Suzanne Kays Detention Center-South Tower
  111 West Commerce Street
  Dallas Texas 75202

West Tower Detention Facility REMOTE (at home) VIDEO VISITATION SCHEDULE

• All visits must be scheduled at least 72 hours in advance.
• There is no limit on the number of remote video visits.
• Visitation Schedule subject to change.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about West Tower Detention Facility’s Video Remote Visitation Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 214.761.9025 for further assistance.

How Do You Deposit Money for an Inmate in the West Tower Detention Facility?

There are multiple ways to add money to an inmate's account at West Tower Detention Facility, using Access Corrections Secure Deposits

1. Online - Making a deposit using a verified Visa or Mastercard online, or using their Apple or Android App.
2. By phone - Dial 866.345.1884 to reach their 24/7 Access Corrections domestic call centers.
3. Lobby kiosk - Ask the jail whether it has an Access Corrections kiosk for deposits.
4. By mail - Ask Access Corrections or the jail whether money orders can be mailed, and to what address.

Ask who the money order should be made out to, and include the inmate name and ID number on all money orders.

5. Walk-in Cash Deposits - Ask the West Tower Detention Facility whether it accepts cash deposits in person, and where.

Secure Deposits - Frequently Asked Questions
Secure Deposits - Video Tutorial on How it Works
Secure Deposits - Help Pages

Customer Service Contacts:
Phone: 866-345-1884
Email: customerservice@accesscorrections.com
Online Chat - Look for 'bubble' on bottom right of the page linked here.

How to Send Money to an Inmate in Dallas County

To send commissary money to an inmate in West Tower Detention Facility follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Texas, then select West Tower Detention Facility, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for West Tower Detention Facility.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about West Tower Detention Facility’s Inmate Money and Trust Fund Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 214.761.9025 for further assistance.

How Do I Receive Phone Calls from an Inmate in the West Tower Detention Facility?

How to Set up a Phone Account and Receive Calls from an Inmate in West Tower Detention Facility

To communicate by telephone with a Dallas County inmate, follow these instructions:

• To receive phone calls from a Dallas County inmate you MUST first open a SmartJailMail.com account.
• 
• Once you open an account, you may search for Dallas County inmates or detainees to connect with.
• When you locate the Dallas County inmate that you want to connect with, you can send them a connection request.
• West Tower Detention Facility will then need to approve the request before you can receive phone calls.

For all the information you need to receive phone calls from a West Tower Detention Facility inmate, including how it works, how much it costs, how often you can receive calls and when you can receive them and more, check out our Inmate Phone Page.
NOTE: Your phone calls will be monitored and stored. You may want to refrain from discussing your inmate's court case. Anything discussed on the calls may be used in your inmate's court case.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about West Tower Detention Facility’s Inmate Phone Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 214.761.9025 for further assistance.

How do I Mail an Inmate in the West Tower Detention Facility, and what can I send them?

West Tower Detention Facility Inmate Mail Guidelines

Postcards
Check the West Tower Detention Facility's mail rules before sending postcards or books. It is best to only use blue or black ink. Always include your name and return address.

Envelopes
The West Tower Detention Facility also allows envelopes to be mailed to inmates. It is best to only use blue or black ink.

Postcards and envelopes MUST HAVE the sender's full name and return address on the envelope. 

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Book-in#
Dallas County Jail-TX
Mail Processing Center
PO Box 9226
Seminole, FL 33775-9226

Legal Mail

Send all Legal Mail to this Address:
Inmate's Full Name & Book-in#
West Tower Detention Facility
P.O. Box # 660334
Dallas, Texas 75266-0334

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
Check the West Tower Detention Facility's mail rules before sending postcards or books.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the West Tower Detention Facility standards will be disposed of.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Book-in#
West Tower Detention Facility
P.O. Box # 660334
Dallas, Texas 75266-0334

West Tower Detention Facility Inmate Mail Guidelines

Postcards
Check the West Tower Detention Facility's mail rules before sending postcards or books.

Envelopes
The West Tower Detention Facility also allows envelopes to be mailed to inmates.

Postcards and envelopes MUST be mailed to the following address:
Inmate's Full Name & Book-in#
Dallas County Jail-TX
Mail Processing Center
PO Box 9226
Seminole, FL 33775-9226

Legal Mail

Send all legal Mail to this Address:
Inmate's Full Name & Book-in#
West Tower Detention Facility
P.O. Box # 660334
Dallas, Texas 75266-0334

Newspapers
Local or national newspapers may also be mailed to the inmate as long as they are mailed directly from the newspaper publisher.

Magazines
News, special interest or sports magazines may also be mailed to an inmate as long as they are shipped directly from the publisher. Any magazines that contain profanity, weapons, pornography or other content that is adult in nature will be confiscated by the jail staff and will NOT be delivered to the inmate.

Books
Check the West Tower Detention Facility's mail rules before sending postcards or books.
Books must NOT contain images or content that are considered excessively violent, pornographic or obscene. Any book that does not meet the West Tower Detention Facility standards will be disposed of.

All newspapers, magazines and books are to be shipped to:
Inmate's Full Name & Book-in#
West Tower Detention Facility
P.O. Box # 660334
Dallas, Texas 75266-0334

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about West Tower Detention Facility’s Inmate Mail Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 214.761.9025 for further assistance.

Can I purchase Commissary Online for an Inmate in the West Tower Detention Facility, and what can I purchase?

West Tower Detention Facility contracts with Access Securepak for families to send pre-determined packages of commissary items to your inmate.

Access Securepak's catalog groups items into categories such as:
- Food and Snacks
- Personal Hygiene Products
- Electronics
- Apparel

Registration Process:
1. Register here.
2. Select Texas.
3. Select West Tower Detention Facility.
4. Find your Inmate.
5. Deposit Funds.
6. Order Commissary Items.
Once you are logged in, you will receive instructions on how much (and what products) you can send your inmate.
Contact Information:
* If you have any questions, you can call Access Securepak at 800-546-6283.
* You can email My Care Pack at customerservice@securepak.net.
* You can write them at:
    Access Securepak
    10880 Linpage Place
    St. Louis, MO 63132

* You can Live Chat with a Representative online: (bottom left corner of page)
   Monday-Friday, 7:30 a.m.–11 p.m. CST, 
   and Saturdays, 10 a.m.–4 p.m. CST.

*Note* Access Securepak will issue a refund for or replace broken, damaged, or missing products reported by West Tower Detention Facility staff. They will not honor reports of discrepancies from inmate's families or friends. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygiene products, Letter writing materials, Electronics and Apparel items for sale on their website.

*NOTE* -- Once you are fully registered and have selected the inmate you wish to send commissary to, you will receive instructions on how much you can deposit, how much (and what) you can purchase for your inmate, and how often you can send commissary.

How to Send Money to an Inmate in Dallas County

To send commissary money to an inmate in West Tower Detention Facility follow these steps:

• Register with Access Corrections by creating an account.
• 
• Select Texas, then select West Tower Detention Facility, and then the inmate you want to send money to.
• Choose the amount of money you want to send, and input your payment method.

For all information on how to Send Money to an inmate's account check out our full money and commissary guide for West Tower Detention Facility.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about West Tower Detention Facility’s Commissary Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 214.761.9025 for further assistance.

How Can I Communicate with an Inmate in the West Tower Detention Facility using an Online Messaging Service?

West Tower Detention Facility uses a secure messaging service call Smart Communications so that inmates can communicate electronically with friends and family members on the outside.

SmartMail allows inmates to communicate safely and quickly with family and friends outside of the jail, prison or detention center. Inmates send and receive electronic letters using a safe and secure computer kiosk or tablet stationed in their institution. THE COST IS JUST $0.50 CENTS; cheaper than a postage stamp and envelope.

• The message can be sent with postage paid and will be free to open and read for the recipient.
• Or, the message can be sent collect / "COD" for free and will be paid for by the recipient.
• To send or receive a message you MUST open a SmartJailMail.com account.
• Once you open an account, you may search for inmates, prisoners, or detainees to connect with.
• When you locate the inmate that you want to connect with, you can send them a connection request.
• They will then need to approve the request before you can send messages.
• Sending messages with SmartMail is just like sending an e-mail, except it is contained within the SmartJailMail web site. Messages can be delivered instantly or may be held for review depending on the destination facility.
• Electronic messages are delivered much more quickly than traditional paper mail to the correctional facility so you can stay connected.

More information on how to send and receive messages and photos with an inmate.

How to Send and Receive Secure Text and Email Messages with an Inmate in West Tower Detention Facility

To communicate by text or email with an Dallas County inmate, follow these instructions:

• To send or receive a message you MUST first open a SmartJailMail.com account.
• 
• Once you open an account, you may search for Dallas County inmates or detainees to connect with.
• When you locate the Dallas County inmate that you want to connect with, you can send them a connection request.
• West Tower Detention Facility will then need to approve the request before you can send messages.

For all the information you need to send and receive secure messages in the form of text or email with a West Tower Detention Facility inmate, including how it works, how much it costs, renting your inmate a tablet, how often you can communicate and more, check out our Text/Email an Inmate Page.
NOTE: Your messages will be monitored and stored. You may want to refrain from discussing your inmate's court case.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about West Tower Detention Facility’s Text and Email Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 214.761.9025 for further assistance.

Do Inmates in the West Tower Detention Facility have Access to Tablets or Computers?

West Tower Detention Facility Gives Inmates Access to Tablets At No Cost for Communication, Research and Entertainment

They may not be directly connected to the internet, but inmates at West Tower Detention Facility are provided free tablets to use within the jail that allow them to have access to the following services and information:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Job Search - Using JobView, a secure job search application, inmates have the ability to see what jobs are available when they are released.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
• Video Visitation - Visitation may not be allowed on the Tablets.  Call West Tower Detention Facility at 214.761.9025 to confirm.

The availability of tablets may seem like something that inmates who are serving time do not deserve, but here are some of the benefits for inmates in Dallas County:

• Keeps inmates busy.
• The threat of losing access to tablets keeps them better behaved.
• Safer for the staff to keep inmates happy.
• Allows communication with family members.
• Educational programming.
• Legal research.
• Social programming such as anger management, substance abuse, etc.

West Tower Detention Facility Gives Inmates Access to Tablets At No Cost for Communication, Research and Entertainment

They may not be directly connected to the internet, but inmates at West Tower Detention Facility are provided free tablets to use within the jail that allow them to have access to the following services and information:

• Phone Calls - Inmates may make calls directly from their tablet allowing for more privacy. The rates are the same as the phones in the unit, and the calls are still recorded and monitored.
• eMessaging - Communicate via a text based message or picture. Fee based system.
• Job Search - Using JobView, a secure job search application, inmates have the ability to see what jobs are available when they are released.
• Education - Free educational platform and course catalog that provides thousands of educational resources.
• Self Help -Inmates have daily access to mental health and addiction recovery programming.
• Music - Top-40, Hip-Hop, Country, Rock, Gospel, and more.
• Law Library -  Legal research with up-to-date case information.
• eBooks - Thousands of available titles.
• Religion - Religious resources for spiritual guidance.
• Games - Inmates can play their favorite games. Available through monthly subscriptions
• Facility Services - Digital access to submitted forms, requests, facility documents, and notifications from staff.
• Video Visitation - Visitation may not be allowed on the Tablets.  Call West Tower Detention Facility at 214.761.9025 to confirm.

The availability of tablets may seem like something that inmates who are serving time do not deserve, but here are some of the benefits for inmates in Dallas County:

• Keeps inmates busy.
• The threat of losing access to tablets keeps them better behaved.
• Safer for the staff to keep inmates happy.
• Allows communication with family members.
• Educational programming.
• Legal research.
• Social programming such as anger management, substance abuse, etc.

For more information about Tablets and how your inmate can get one to use while he is in jail, chek out our Inmate Tablet page.

We’ve compiled a list of Frequently Asked Questions and Answers for everything you need to know about West Tower Detention Facility’s Tablet Policies, Rules and Guidelines. If you still have questions after reviewing these FAQs, call 214.761.9025 for further assistance.

What are the other Jails in the Neighboring Counties surrounding Dallas County?