Potomac Highlands Regional Jail and Correctional Facility Family & Friends Information

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Potomac Highlands Regional Jail and Correctional Facility

Potomac Highlands Regional Jail and Correctional Facility
13 Dolin Drive
Augusta, WV 26704

To locate or find information about an inmate in the Potomac Highlands Regional Jail and Correctional Facility, call the jail at 304-496-1275 or look them up on the official Inmate Search Jail Roster for Potomac Highlands Regional Jail and Correctional Facility.

Potomac Highlands Regional Jail and Correctional Facility incarcerates inmates arrested in the following counties: Grant County, Hampshire County, Hardy County, Mineral County, Pendleton County.

For information on any of the inmate services such as inmate visitation, receiving phone calls, sending an inmate a letter, a text, an email, money, commissary or anything else, click on any of the green 'inmate services' buttons above.

If you are still having trouble finding an inmate, you can usually find them in the database of any of the inmate service companies linked above.

Click here for Photos and Videos of Potomac Highlands Regional Jail and Correctional Facility

About the Potomac Highlands Regional Jail and Correctional Facility

The Potomac Highlands Regional Jail and Correctional Facility, located in the city of Augusta, in Hampshire County, West Virginia is a medium to maximum-security facility.

Every year this facility has 6000 Bookings, with a daily average of 300 Inmates and a staff of 75.
Inmates range from low level misdemeanor offenders to those being held and awaiting trial for violent crimes like robbery, rape and murder. Therefore, the security level must be high.

Correctional officers in Potomac Highlands Regional Jail and Correctional Facility are armed with mace and trained to use physical force to protect themselves, visitors and inmates from violence. 

All of the men and women being held in the Potomac Highlands Regional Jail and Correctional Facility are either awaiting trial or have been sentenced in the Hampshire County Court System and been sentenced to one year or less. 

The Potomac Highlands Regional Jail and Correctional Facility also houses inmates arrested by this county’s municipal police departments. 

A full list of the cities and towns can be found below.

Family and Friends of inmates are allowed to:
•    Receive phone calls from the inmates, 
•    Provide them with commissary money,
•    Receive and send them mail
•    Schedule a time to visit

Convicted and Sentenced Inmates
When an inmate is convicted and sentenced to a year or more, they are transferred to the West Virginia State Prison System or the Federal Bureau of Prisons.  

Inmates that are convicted of a misdemeanor and/or sentenced to less than one year of a state crime serve their time in the jail. 

Illegal immigrants convicted of a state or federal crime will first do their time, then may be transferred into ICE custody for deportation.

How Do You Communicate with an Inmate in the Potomac Highlands Regional Jail and Correctional Facility by Phone

Follow these instructions on how to open an account with GTL Connect Network (aka Viapath Technologies)

  • Advance Pay - This phone account allows you to prepay so that your inmate can call you (and only you) whenever he/she wants and the cost of each call is deducted from your balance. You can even be notified by text when your balance gets low. You still have the option of accepting or rejecting each call.
  • Pin Debit  -  This option allows you to fund an inmate's commissary account and lets him pay for phone calls to you and others with the money. You will have no control over who your inmate calls.
  • Voicemail  -  You can leave a secure voicemail without having to contact the facility. When you call the local phone number for a facility offering Inmate Voicemail (call Customer Service at 877-650-4249 to get the local voicemail number for Potomac Highlands Regional Jail and Correctional Facility, you will be informed of the cost for leaving a message. To leave your message, simply select the inmate by ID number. Then, record your voicemail.

For full instructions on the Potomac Highlands Regional Jail and Correctional Facility Inmate Phone Syste, what the costs are, how it works, and tips and guidelines on rules, regulations and saving money on calls, check out our Send Money Page.


 

How to visit an inmate in Hampshire County West Virginia using Remote Video Visitation 

To visit an inmate in Hampshire County follow these steps:

  • In addition to visiting inmates at the jail, Potomac Highlands Regional Jail and Correctional Facility uses a video visitation service called JailATM.
  • In order to visit with your inmate online or at the Hampshire County Jail Video Kiosk, you must first register with JailATM.
  • Once you register, choose the option for 'Video Calls' or Video Visits and you will be prompted for the information required, which will include copies of your state issued ID and more. 
  • Note: While JailATM also offers the following inmate services, Potomac Highlands Regional Jail and Correctional Facility may or may not allow all of them. Check on the JailATM website to confirm.
  • Services available through JailATM are subject to change with no notice.
    1.  You Can Send Money
         Potomac Highlands Regional Jail and Correctional Facility may have an agreement with JailATM so that you can deposit money online or using the kiosk in the Potomac Highlands Regional Jail and Correctional Facility lobby.
    2.  You Can Send Gift Packs
         Potomac Highlands Regional Jail and Correctional Facility may have an agreement with JailATM, which ships predetermined Gift Packs of candy, snacks and hygiene products to your inmate. Check the JailATM website to see if they allow these to be sent to your inmate.
    3.  You Can Email Inmate
         Potomac Highlands Regional Jail and Correctional Facility may have an agreement with JailATM which handles secure messaging between you and your inmate. Check the JailATM website to see if they allow emailing your inmate.
  • Customer Support: 877-810-0914.

For full instructions on all the benefits of using JailATM to visit a Hampshire County inmate, visiting an inmate at the jail itself, rates, policies, rules, dress codes, bringing children, attorney and clergy visits and more, go to our official Visit Inmate Page. 


 

How to Send a Carepack Commissary Package Directly to an Inmate in Hampshire County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Potomac Highlands Regional Jail and Correctional Facility follow these steps:

  • Go to JailATM, choose West Virginia, then choose Potomac Highlands Regional Jail and Correctional Facility
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate, and then you will be prompted to Register with them to open an account.
  • Select the products you want shipped to them at Potomac Highlands Regional Jail and Correctional Facility, and then input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Hampshire County at any one time.
  • If you need to phone customer support, call 877-810-0914

For all information, tips and available items for shipping Commissary packages or sending money to an inmate in Potomac Highlands Regional Jail and Correctional Facility check out our Commissary Instructions Page for Hampshire County.


 

How Do You Send Text or Email Messages to an Inmate in the Potomac Highlands Regional Jail and Correctional Facility?

To send messages to a Hampshire County inmate follow these instructions:

Since Potomac Highlands Regional Jail and Correctional Facility contracts with JailATMProdigy Telephone Solutions. they either already or will soon provide you and your inmate the ability to use their Messaging Service to send and receive electronic messages. Try both Jail ATM & Prodigy. They are in the midst of a merger and one or the other will be handling the Potomac Highlands Regional Jail and Correctional Facility account.
 

Pay for the Prodigy Inmate Messaging Service at Potomac Highlands Regional Jail and Correctional Facility.
- Online,
- Over the Phone by calling 866-700-4545,
- Using a Kiosk at Potomac Highlands Regional Jail and Correctional Facility.
Pay for the JailATM Inmate Messaging Service at Potomac Highlands Regional Jail and Correctional Facility.
- Online,
- Using a Kiosk at Potomac Highlands Regional Jail and Correctional Facility.
- Over the phone 877-810-0914.

For all the information you need regarding messaging a Hampshire County inmate at the jail, including how it's done, how much it costs, rules and regulations and more, check out our Text/Email an Inmate Page.
NOTE: All of your communication with an inmate is recorded. Use discretion in what you discuss.


 

How to Deposit Money Online for an Inmate in Hampshire County

To deposit money online for an inmate in Potomac Highlands Regional Jail and Correctional Facility follow these steps:

  • Register to open an account, or Sign In to JailATM, a service that acts as a bank for inmates in Hampshire County.
  • After registering and signing in, select 'Send Money Now'.
  • Choose West Virginia, then choose Potomac Highlands Regional Jail and Correctional Facility
  • Type in your inmate's last name or their Inmate ID.
  • Select your inmate.
  • Input an amount to deposit to your inmate in Potomac Highlands Regional Jail and Correctional Facility, and then input your payment method. 
  • NOTE: There may be a limit on how much money you can send your inmate in Hampshire County at any one time.
  • If you need to phone customer support, call 877-810-0914.

For all information, tips and procedures for sending money to an inmate in Potomac Highlands Regional Jail and Correctional Facility, or depositing money at the jail, over the phone or by mail, check out our Send Money Page for Hampshire County.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Hampshire County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Potomac Highlands Regional Jail and Correctional Facility follow these steps:

  • Select West Virginia, then select Potomac Highlands Regional Jail and Correctional Facility, and then select the 'Send a Package Order' option.
  • Register and create an account with Access Securepak, for Hampshire County.
  • Choose the inmate and the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in Hampshire County at any one time.

For all information, tips and available items for shipping Commissary packages to an inmate in Potomac Highlands Regional Jail and Correctional Facility check out our Commissary Instructions Page for Hampshire County.


 

Third Party Jail Inmate Services for Potomac Highlands Regional Jail and Correctional Facility

Communication and Monetary Services for Family and Friends of Inmates

Gone are the days where Potomac Highlands Regional Jail and Correctional Facility supervised their own phone system, mail system, visitation, commissary and inmate money deposit systems. Jails throughout the United States are now partnering with high tech companies to provide and manage these servives for them and the jail in Hampshire County is no different.

Everything from video calls, to messages to visitation, and even digital mail and money deposits can be done from your home computer or personal device. Inmates in Potomac Highlands Regional Jail and Correctional Facility, if they don't already, will soon have their own personal tablets for watching movies, TV shows, access to educational and and legal information, and more.

As Potomac Highlands Regional Jail and Correctional Facility adds these services, JAILEXCHANGE will add them to our pages, helping you access the services and answering your questions about how to use them and what they cost.

You can check out this information now by going to the: Family Info page, Visit Inmate page, Inmate Mail page, Inmate Phone page, Send Money page, Inmate Bail page, Mugshots page, Text/Email an Inmate page, Commissary page, Remote Visits page, or the Tablet Rental page. 

Potomac Highlands Regional Jail and Correctional Facility

STATE COUNTY BEDS
West Virginia Hampshire 300


PHYSICAL ADDRESS

13 Dolin Drive
Augusta, WV 26704


TELEPHONE NUMBER


FAX

Jail (Main): 304-496-7591

INMATE MAIL

Inmate's First and Last Name
13 Dolin Drive
Augusta, WV 26704


Photos

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Frequently Asked Questions

How many inmates are in the Potomac Highlands Regional Jail and Correctional Facility in West Virginia?
There are 300 inmates in the Potomac Highlands Regional Jail and Correctional Facility in West Virginia. While that is what they are approved to have incarcerated at any one time, they have on occasion had to add additional beds, even having inmates sleep on the floor when overcrowding becomes an issue. When possible, Potomac Highlands Regional Jail and Correctional Facility will temporarily transfer some inmates to a neighboring facility, or if necessary, release some offenders from custody. Learn more about how to search for a specific inmate in the Potomac Highlands Regional Jail and Correctional Facility.

How many people get arrested and booked into the Potomac Highlands Regional Jail and Correctional Facility in West Virginia every year?
In 2021, a total of 6000 offenders were booked into the Potomac Highlands Regional Jail and Correctional Facility in West Virginia. That is less than previous years, mostly due to restrictions related to the COVID pandemic. As of April 2022, the number of arrests and bookings are returning to normal, which means they are running higher than 2021. Learn more about how to search for an inmate in the Potomac Highlands Regional Jail and Correctional Facility.

How many people work at the Potomac Highlands Regional Jail and Correctional Facility in West Virginia?
The Potomac Highlands Regional Jail and Correctional Facility maintains a staff of approximately 75. Staff positions include correction officers, maintenance, clerical, kitchen workers and management. West Virginia law allows for inmates to work alongside the paid staff during their incarceration, saving the facility money. Even though the inmates are paid, the cost is less than 15% of what a normal worker from the outside would be paid.

Does the Potomac Highlands Regional Jail and Correctional Facility in West Virginia have an inmate search or jail roster to see who is in custody?
Yes, the Potomac Highlands Regional Jail and Correctional Facility in West Virginia has an Inmate Search Roster feature. Learn more about how to search for an inmate in the Potomac Highlands Regional Jail and Correctional Facility. When you get to this page click on the big green button that reads 'OFFICIAL Potomac Highlands Regional Jail and Correctional Facility INMATE LIST'. After clicking on the link, type in the offender's name and then click 'search'. You can always call and speak to someone on the staff at 304-496-1275 if you are have further questions. In most cases the Inmate Roster provides information about the inmate's bond, criminal charges, mugshot, and even their release date, as long as they are not being sent to a West Virginia prison or the US Bureau of Prisons to serve a sentence that is longer than one year.

What is the address and phone number of the Potomac Highlands Regional Jail and Correctional Facility in West Virginia?
The Potomac Highlands Regional Jail and Correctional Facility address and phone number is: 13 Dolin Drive
Augusta, WV 26704. Their phone number is 304-496-1275. To find out the address for sending an inmate mail, sending newspapers, magazines or care packages, learn more about how to mail an inmate in the Potomac Highlands Regional Jail and Correctional Facility.

Where do I found out all the inmate services at Potomac Highlands Regional Jail and Correctional Facility, such as visitation policy and schedule, how the inmate phone system works, emailing an inmate, and sending them money to buy things in commissary?
Here is where you get direct access to all the information you need for Potomac Highlands Regional Jail and Correctional Facility inmate services: Learn more about how to visit an inmate in the Potomac Highlands Regional Jail and Correctional Facility. Learn more about how to get phone calls from an inmate in the Potomac Highlands Regional Jail and Correctional Facility. Learn more about how to text/email an inmate in the Potomac Highlands Regional Jail and Correctional Facility. Learn more about how to send money to an inmate in the Potomac Highlands Regional Jail and Correctional Facility. Learn more about how to mail an inmate and what's allowed in the Potomac Highlands Regional Jail and Correctional Facility. Learn more about inmate commissary in the Potomac Highlands Regional Jail and Correctional Facility.

How do I bail or bond an inmate out of the Potomac Highlands Regional Jail and Correctional Facility?
Call 304-496-1275 for the type of bond and any information that is required for a particular individual at Potomac Highlands Regional Jail and Correctional Facility. A bond is set according to a court-approved schedule. You will either have to pay a cash bail, or put up a private, surety or a property bond to guarantee to the court that the defendant will return on their assigned court date. Learn more about how to bail or bond out an inmate in the Potomac Highlands Regional Jail and Correctional Facility.

This facility, known as "Potomac Highlands Regional Jail and Correctional Facility" is also known as Grant County Inmate Search & Arrests, Pendleton County Inmate Search & Arrests, Mineral County Inmate Search & Arrests, Hardy County Inmate Search & Arrests, Hampshire County Inmate Search & Arrests.