Address:
18000 West Institution Road
Devore, CA 92407
Phone:
909-473-3689
You can find information about the Glen Helen Rehabilitation Center’s tablet program at the top of this page. If there is no information about it, it is because they either have recently changed companies or are not yet providing this service for inmates. Call 909-473-3689 to confirm.
Inmates in jails and prisons are using tablets for all the communication services available such as video visitation, video phone calls, regular phone calls, and electronic messaging – which is like texting and email.
Tablets are also used for entertainment, such as watching movies, television shows, listening to music and reading e-books. It is also used for education, self-help information, and legal research.
No, they are not connected to the internet. All the messages, visits and programming goes through a system controlled by the company that provides the tablets, and through the jail. They control what each inmate sees. All messages are carefully screened and not delivered if the sender or the inmate violates jail policy.
For accessing visits and messages, the tablets are free to us. Each unit has many of them, all provided by the company that has contracted with the jail. Of course, the video visits and messages have a fee and those are paid for by the inmate’s family and friends who use the service.
That’s the question a lot of people ask and don’t fully understand.
The way the jail staff looks at it, is that if they can keep the inmates busy and distracted, it makes it safer for them.
Tablets also give them a certain power over controller an inmate’s behavior. For example, if an inmate knows that they will lose the privilege of having access to a tablet if they get into a fight or violate another rule or policy, they will be better behaved.
Tablets are one of the few things that make an inmate feel as though they are free, and they don’t want to lose the privilege of having access to one.
CIDNET
City Tele Coin
Gettingout
GTL
Homewav
IC Solutions
Inmate Sales
JailATM
J Pay
NCIC
Oasis
Paytel
Reliance
Securus
Smart Communications
Yes, if an inmate breaks a tablet, then they are responsible for paying for it. The money will come out of their commissary funds, so not only do they lose access to having a tablet as punishment, but they also won’t be able to purchase snacks on commissary.
Inmates at Glen Helen Rehabilitation Center are allowed to make collect calls or direct calls paid for with prepaid phone cards they can purchase from commissary. The typical cost for a direct call using a phone card is approximately $0.21 per minute.
Family and friends cannot call an inmate, leave messages, send a text, send an email, or leave a voicemail. The only way you are going to communicate with an inmate is either by them calling you, or you visiting them. If they have cash on them when they are arrested it will be credited to their commissary account.
You can deposit money for the inmate to purchase phone cards in several ways. You must have the inmate's Booking Number to have any of these deposits credited to their account.
For complete information on communicating with an inmate using the phone, how much time they can spend on the phone, how much it costs, and more... check out our Inmate Phone page.
Envelopes
The Glen Helen Rehabilitation Center allows regular envelopes to be mailed to inmates. You can send up to 10 photos at a time. There are a large number of restictions that are oulined on the Inmate Mail page. Read all these restrictions completely or it is likely your inmate will never receive your letter.
Envelopes MUST be mailed to the following address:
Inmate's Name and Booking Number
Glen Helen Rehabilitation Center
18000 Institution Road
P.O. Box 9490
Devore, CA 92407
Newspapers, Magazines & Books
Local or national newspapers, news, special interest or sports magazines, and soft cover books may also be mailed to the inmate as long as they are mailed directly from the publisher or a third party service such as Amazon or Barnes & Noble.
All newspapers, magazines and books are to be shipped to:
Inmate's Name and Booking Number
Glen Helen Rehabilitation Center
18000 Institution Road
P.O. Box 9490
Devore, CA 92407
Care Packages
You can only send a care package of commissary items from icaregifts.
For complete mail policies of what is allowed and what is NOT allowed, pertaining to inmate mail, newspapers, magazines, books or anything else mailed or shipped to an inmate, check out out Inmate Mail Page.
To deposit money into the account of an inmate in San Bernardino County, follow these instructions:
For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.
To send a commissary carepack (food, snacks and goods) directly to an inmate in Glen Helen Rehabilitation Center follow these steps:
For all information, tips and available items for shipping Commissary packages to an inmate in Glen Helen Rehabilitation Center, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for San Bernardino County.