Glen Helen Rehabilitation Center Sending Money

Glen Helen Rehabilitation Center

Address:
18000 West Institution Road
Devore, CA 92407

Phone:

909-473-3689

How to put Money on an Inmate's Commissary Account in the Glen Helen Rehabilitation Center

Options for putting money on an inmate's books in Glen Helen Rehabilitation Center:

Option 1 - Dropping Money at the Jail
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use a Touchpay self-serve kiosk in the lobbies that accepts cash, debit or credit cards.


Option 2 - Deposit Inmate Money Online
Glen Helen Rehabilitation Center uses Touchpay to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.


Option 3 - Mail the Inmate Deposit to the Jail 
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.

Option 4 - Make an Inmate Deposit over the Phone by calling Touchpay at 866-232-1899.
To do this you will need the inmate's offender # (inmate ID #), full legal name, and Facility Locator Number. Call 909-473-3689 to get the Facility Locator Number.

How to Put Money on an Inmate Account in the Glen Helen Rehabilitation Center

There are usually four options for putting money on an inmate's books:
Option 1 - Dropping Money at the Jail
Bring money to the jail in person. 
Either the jail personnel will process the Inmate Account payment or you will use a self-serve kiosk in the lobbies that accepts cash, debit or credit cards.
Option 2 - Deposit Inmate Money Online
Glen Helen Rehabilitation Center and others often use a private company to process all online deposits to an inmate's account. The company charges you a small fee for doing so, but the fee probably isn't as much as gas and parking would cost to take it to the jail in person.
Option 3 - Mail the Inmate Deposit to the Jail
Mailing a deposit takes more time to process than the other methods but can be done if you live too far away to bring it in person and you don't have a debit/credit card for online deposits. Never send cash. Always send a Money Order from the US Post Office, a reputable bank or Western Union.
Make the Money Order out to the inmate's name and put their Inmate ID# in memo section of the Money Order.
Call Glen Helen Rehabilitation Center at 909-473-3689 to confirm the address to send the money order to and how they want it made out.
Failure to do this properly will delay your inmate getting his account credited and may require you to have to resubmit a second money order.
Call 909-473-3689 to ask facility personnel who to make the money order out to, and where to send it.
Option 4 - Make an Inmate Deposit over the Phone
Most of the online companies that provide deposit services will accept deposits over the phone with a debit or credit card.
To do this you will need the inmate's offender # (inmate ID #) and full legal name.

Glen Helen Rehabilitation Center Commissary Instructions

Glen Helen Rehabilitation Center allows pre-determined commissary packs to be purchased by friends and family of inmates.  

The service they use is called icaregifts.

Instructions

1.    Register here.
2.    Click the "Find an Inmate" button and enter your loved one’s first name, last name, or inmate number. When the information is entered correctly, click the “Search” button to confirm they are in the system.
3.    Select the icare gift you want to send them.
4.    Confirm the order in your confirmation email.
5.    Glen Helen Rehabilitation Center has up to 30 days to give your icaregift pack to your inmate.
6.    You will receive a confirmation email when it is delivered.

There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 

They range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper…

… to $104.99 for a box of 85 snack and food items…

… with many gift packs priced in between.

Resources
Frequently Asked Questions (you must have an inmate chosen in order to review these FAQs for Glen Helen Rehabilitation Center

Contact Info:
888-439-5020 - 8AM–9PM ET, 7 days a week.

What is the Maximum Amount I can Deposit in an Inmate's Account?

You can deposit up to $300 to an inmate’s account. There is no limit to how much an inmate can have in their account, however they can only spend $100 per week on commissary items.

  •  online,
  • by mail,
  • or by bringing it to the jail

Inmate's Name and Booking Number
Glen Helen Rehabilitation Center
18000 Institution Road
P.O. Box 9490
Devore, CA 92407

What Can You Purchase for an Inmate's Commissary at Glen Helen Rehabilitation Center

icaregifts is the Glen Helen Rehabilitation Center's outside vendor for Commissary Items. They have a very good mix of Chips, Snacks, Candy, Meat, Seafood, Hygeine products, and Letter writing materials for sale on their website.

Who can Purchase Commissary for Glen Helen Rehabilitation Center Inmates?

Anybody can purchase commissary for your inmate as long as there is not a 'no-contact order' in place, as this might get them in further trouble.

Because of the ability for family members and friends to purchase commissary online from icaregifts using a Visa or Mastercard credit or debit card, you and your inmate have more options.

Why Do Inmates in Glen Helen Rehabilitation Center need Commissary?

Since inmates are not allowed to possess cash money while in custody, the Glen Helen Rehabilitation Center allows the inmate's family and/or friends to purchase products online from icaregifts.

This allows them to obtain items such as personal hygiene products, snacks, apparel, electronics and stationery supplies. Otherwise they go without, and you don't want them to be obligated to others for their basic needs.

Medical Copays, Jail Fees and other Inmate Expenses

Many jails debit (charge) an inmate's commissary accounts for medical visits, any medications including over-the-counter pain reliever, jail stay fees, restitution, etc.

This facility charges $3.00 to the inmate account for each non-emergency medical visit. If the inmate does not have money in the account, a balance will be tracked and deducted when money is deposited to the account.

Taking this into consideration when deciding how much to deposit will ensure the inmate gets the amount you wanted him to have after things are deducted.

A quick call to the Glen Helen Rehabilitation Center at 909-473-3689 will let you know how much is deducted from the books for each fee related to medical issues or other jail expenses.

Online you can find the medical fee information by going here, Other Glen Helen Rehabilitation Center fees can be determined by going here or calling 909-473-3689.

Important Tips and Information About Your Inmate's Commissary

Sometimes an inmate's commissary money is used to purchase items to pay gambling debts or purchase prescription medicine from another inmate. If your inmate is spending more than $10.00 a day on commissary items, you are most likely paying for him or her to gamble or buy drugs.

Some inmates, specifically those who are targeted for being weak or are in jail for rape or child molestation, are forced to relinquish their commissary to avoid regular beatings from other inmates.

If you think your inmate is being targeted for violence or having their commissary taken to avoid beatings, contact the Glen Helen Rehabilitation Center and ask to investigate. If an inmate is being targeted, they will intervene and have the victim placed in protective custody, away from the general population.

Put your financial needs first and the inmate's second. Don't forget, the inmate is getting three free 2,000 calorie meals a day. The food may not be of the highest quality, but the commissary food is generally much less nutritious.

Click here to purchase commissary online for your inmate at Glen Helen Rehabilitation Center.

How does an Inmate at Glen Helen Rehabilitation Center Make Phone Calls?

Inmates at Glen Helen Rehabilitation Center are allowed to make collect calls or direct calls paid for with prepaid phone cards they can purchase from commissary. The typical cost for a direct call using a phone card is approximately $0.21 per minute.

Family and friends cannot call an inmate, leave messages, send a text, send an email, or leave a voicemail.  The only way you are going to communicate with an inmate is either by them calling you, or you visiting them. If they have cash on them when they are arrested it will be credited to their commissary account.

You can deposit money for the inmate to purchase phone cards in several ways. You must have the inmate's Booking Number to have any of these deposits credited to their account.

  • Depositing money only with Touchpay Deposit Services.
  • Depositing money at the the Glen Helen Rehabilitation Center Lobby Kiosk.  Visa, Mastercard and Cash only.
  • Bringing a money order to the the Glen Helen Rehabilitation Center. US Postal Service or Western Union money orders only.
  • Mailing a money order to the the Glen Helen Rehabilitation Center. US Postal Service or Western Union money orders only.
    Inmate's Name and Booking Number
    Glen Helen Rehabilitation Center
    18000 Institution Road
    P.O. Box 9490
    Devore, CA 92407

For complete information on communicating with an inmate using the phone, how much time they can spend on the phone, how much it costs, and more... check out our Inmate Phone page.


 

How, What and Where can you Mail Something to an Inmate in Glen Helen Rehabilitation Center?

Envelopes
The Glen Helen Rehabilitation Center allows regular envelopes to be mailed to inmates. You can send up to 10 photos at a time. There are a large number of restictions that are oulined on the Inmate Mail page. Read all these restrictions completely or it is likely your inmate will never receive your letter.

Envelopes MUST be mailed to the following address:
Inmate's Name and Booking Number
Glen Helen Rehabilitation Center
18000 Institution Road
P.O. Box 9490
Devore, CA 92407


Newspapers, Magazines & Books
Local or national newspapers, news, special interest or sports magazines, and soft cover books may also be mailed to the inmate as long as they are mailed directly from the publisher or a third party service such as Amazon or Barnes & Noble.


All newspapers, magazines and books are to be shipped to:
Inmate's Name and Booking Number
Glen Helen Rehabilitation Center
18000 Institution Road
P.O. Box 9490
Devore, CA 92407

Care Packages
You can only send a care package of commissary items from
icaregifts.

For complete mail policies of what is allowed and what is NOT allowed, pertaining to inmate mail, newspapers, magazines, books or anything else mailed or shipped to an inmate, check out out Inmate Mail Page. 


 

How to Deposit Money into an Inmate's Account in Glen Helen Rehabilitation Center

To deposit money into the account of an inmate in San Bernardino County, follow these instructions:

  • Create an account with Touchpay Services, a GTL company.
  • Select California.
  • Select Glen Helen Rehabilitation Center
  • Enter the Inmate ID of your inmate.  This can be found by calling 909-473-3689 or by looking up the inmate's name in the Inmate Search link.
  • Enter your billing information and send money.
  • You can also deposit cash using the kiosk at the Glen Helen Rehabilitation Center.  To do this you need the Inmate's ID Number and the Facility Locator Number for San Bernardino County.

For all the information you need regarding making an inmate deposit, what it costs, how much you can send, how long it takes for your inmate to receive funds and more, and to get the Facility Locator Number, check out our Send Money Page.


 

How to Send a Carepack Commissary Package Directly to an Inmate in San Bernardino County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Glen Helen Rehabilitation Center follow these steps:

  • Register here to create an account with icaregifts for San Bernardino County.
  • Choose California, then Glen Helen Rehabilitation Center, and then the products you want shipped to them, and input your payment method. 
  • NOTE: There may be a limit on how much product you can send your inmate in San Bernardino County at any one time.
  • There are a total of fourteen (14) pre-determined icaregift packs available to choose from. 
  • The gift packs for inmates in San Bernardino County range in price from $10.49 for ten pre-stamped envelopes, 2 pens and a pad of writing paper, to $104.99 for a box of 85 snack and food items.

For all information, tips and available items for shipping Commissary packages to an inmate in Glen Helen Rehabilitation Center, as well as sending money to the inmate so that they can purchase their own items, check out our Commissary Instructions Page for San Bernardino County.


 

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