Wilson County Jail Inmate Phone & Email

Wilson County Jail

Address:
925 Pierce
Fredonia, KS 66736

Phone:

620-378-3622

Wilson County Jail Inmate Phone Announcement - January 4, 2023

Staff at the Wilson County Jail is making it easier to connect with inmates by using a third-party service for phone communication. Using this service, explained below, allows you to purchase phone time for your inmate to either call you or to call other people in their network. If you have any questions call the facility at 620-378-3622.

Wilson County Jail inmates are allowed to use the phones for personal use at any time, except during scheduled meals and during evening lockdown which begins after 10:00 PM.

Rules, guidelines and schedules on phone use are listed on this page. Failure to adhere to them will result in your inmate and you losing your phone privileges.

Inmate Sales Inmate Phone Systems

Wilson County Jail uses Inmate Sales, also known as Combined Public Communications (CPC) for their inmate phone system.

With Inmate sales you can purchase up to three different types of phone service to be used between you and your inmate.
They are:

  • Direct Pay Accounts - Your inmate can use funds to call one specific phone number designated by you. You control everything.
  • PIN Debit Accounts - Your inmate can make calls to any phone number. They control everything but the funding.
  • Prepaid Calling Cards - Your inmate can call any phone number using the card, but they must have the calling card ID number to make calls.

You can set up your account and purchase the plan you want online or by calling 877-998-5678 and speaking to an agent.
iphone app
Google Play app

How Does an Inmate make a call from Wilson County Jail?

Inmates at Wilson County Jail cannot receive phone calls from you, but they can make them as long as they have either a prepaid calling card number (which you need to purchase online or over the phone), or they have an account set up for them by you to either be able to call you direct to your phone or to be able to phone anyone they choose. Either Way, you have to fund these accounts.

With Inmate sales you can purchase up to three different types of phone service to be used between you and your inmate.
They are:

  • Direct Pay Accounts - Your inmate can use funds to call one specific phone number designated by you. You control everything.
  • PIN Debit Accounts - Your inmate can make calls to any phone number. They control everything but the funding.
  • Prepaid Calling Cards - Your inmate can call any phone number using the card, but they must have the calling card ID number to make calls.

You can set up your account and purchase the plan you want online or by calling 877-998-5678 and speaking to an agent.

iphone app
Google Play app

Communicate by Email or Text with an Inmate at Wilson County Jail

Wilson County Jail allows emailing and texting to an Inmate using Inmate Canteen. 


To email or text an inmate, it requires funds on your communication account. You can add funds to your communication account via computer by selecting to “Send Text to an Inmate”.
On the next page and you will see your current balance with an “Add Funds” button below it. Select this button to add funds.
All deposits to the communications account are non-refundable until the inmate is no longer at the jail. To allow the inmate's email replies to be charged to your communications account go to "My Account", then "Edit Email Address" and adjust or add your e-mail address to allow for replies to be charged to your account. 

Important Tips About Jail Phone Calls

Many jails and prisons restrict the amount of time that an inmate can use the phone by placing daily and monthly limits, so try to pace yourself and not use up all your time at the beginning of the month.

Jails limit an inmate's phone time to certain hours of the day, so it is important you keep a regular schedule that works for both you and your inmate.

If your inmate does not call you during the time you both have scheduled, don't panic. There are often long lines for phone use. When a jail is on lockdown due to a fight or other security issue they do not allow the phones to be used.

Phones are the only way for an inmate to hear your voice and temporarily 'escape' the loneliness of incarceration, so use your time well. Arguing about anything will leave you both feeling empty and guilty, so avoid it at all costs.

All phone conversations are recorded. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!

Also, be warned that some phone providers are collecting voice prints for a database which law enforcement agencies are building.

Sign up with Securus to connect with your inmate at Wilson County Jail by clicking the banner below.

How an Inmate Makes a Phone Call to You or Others from Wilson County Jail

To set up a phone account so that your inmate can call you from Wilson County do the following:

1. Enroll in an account with Securus Technologies.

2. Choose one of three account types, Securus Debit, Advance Connect or Direct Bill.
3. Choose [facility_name_1}, then connect with your inmate.
4. If you have any questions, call Securus: 972-734-1111 or 800-844-6591.

To find out fees, how to's, calling times, limits on phone calls and other systems Securus has do that you can communicate with your Wilson County inmate, check out our Inmate Phone Page.
NOTE: All of your inmate's phone calls are recorded and stored. It is advised not to discuss their pending case.


 

How to Send a Secure Email Message to an Inmate in Wilson County

To send a secure email message to an inmate in Wilson County Jail follow these steps:

  • Register with Inmate Sales, the company that handles inmate messaging in Wilson County, by creating an account.
  • Select Kansas, then select Wilson County Jail, and then the inmate you want to send your message to.
  • Choose the amount of money you want to spend, and input your payment method. The funds can also be used by the inmate to send a message back to you.
  • If you want to pay by phone, call 877-998-5678.
  • NOTE: All messages between you and your inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

-  Chirping is the product name for inmate texting.  
-  This product allows Wilson County inmates to send chirps (texts) to friends and family members.
-  Inmates will be charged a monthly service fee of $4.00.
-  Inbound and Outbound Chirps are $0.10 each.

Inmate Sales Apps

iphone app
Google Play app

For all information on how to Text/Email an Inmate in Wilson County Jail check out our Secure Messaging Guide for Wilson County.


 

How Do Inmates in Wilson County Jail Make Phone Calls?

To receive phone calls from inmates in Wilson County, or to assist them in making phone calls to other people, follow these steps:

  • Wilson County Jail uses the services of a company named Inmate Sales.
  • Register with them online or call them at 877-998-5678
  • Agents are available M-F from 8:00 AM - 12:00 midnight EST, Saturdays from 10:00 AM - 9:00 PM, and speak both English & Spanish.
  • Services for Wilson County inmates and their families and friends include: Collect Calling, PIN Debit, Purchasing Calling Cards, Deposits, Messaging & Video Visitation.

iphone app
Google Play app

For all the information regarding phone calls with Wilson County inmates; rules, policies, phone calling times, limits and more visit our Inmate Phone Page.


 

How to Have Remote Video Visits with an Inmate in Wilson County

To register and sign up for a remote visitation account with Inmate Canteen to communicate with your Wilson County Jail inmate, follow the instructions below:

  • Register and create an account with your Wilson County inmate using Inmate Canteen.
  • Inmate Canteen has excellent quality video visits between your home device and a video terminal in the inmate's housing area at Wilson County Jail.
  • You can also send and receive secure messages and use them to make and receive phone calls with your Wilson County inmate.
  • This is a fee based service.

Instructions for Inmate Video Visitation:
- Register or Log in to your account
- Select Wilson County Jail and the inmate you wish to visit.
- Select the "Video Visit an Inmate" option
- Follow the prompts on screen to schedule the visit.

For all the information you need to know, including instructions, policies, tips and solutions to possible issues regarding visiting with an inmate (both at the jail and remotely) in Wilson County, visit our full page guide

NOTE: All video visits are recorded and stored. Whatever you talk about, can and will be used against your inmate in court. Never discuss their pending criminal case!
Also, be warned that some video visits providers are collecting voice prints for a database which law enforcement agencies are building.


 

How to Send a Carepack Commissary Package Directly to an Inmate in Wilson County

To send a commissary carepack (food, snacks and goods) directly to an inmate in Wilson County Jail follow these steps:

  • Register to create an account, or Log in to your account at Inmate Canteen if you already have one.
  • Select Kansas, then Wilson County Jail, and then the inmate you wish to purchase commissary items for.
  • Select the "Purchase Commissary Items" option.
  • Follow the prompts on screen to purchase items for an inmate.
  • Maximum spend is $125.00.
  • NOTE: Wilson County Jail may at times only allow online deposits for your inmate to purchase their own commissary locally. 

For all information, tips and to see the hundreds of available items for shipping Commissary packages to an inmate in Wilson County Jail, or to see how deposit money so that your inmate can purchase their own commissary, check out our Commissary Instructions Page for Wilson County.


 

How to Send a Secure Email Message to an Inmate in Wilson County

To send a secure email message to an inmate in Wilson County Jail follow these steps:

  • Register with Inmate Canteen to create an account or log in if you already have one.
  • Select Kansas, then select Wilson County Jail, and then the inmate you want to send your message to.
  • Add money to your account.
  • Verify your email.
  • Send message.
  • NOTE: All messages between you and your Wilson County inmate will be permanently recorded and seen by the staff and could be used against your inmate in court.

For all information on how to Text/Email an Inmate in Wilson County Jail, the costs, rules, policies and more check out our Secure Messaging Guide for Wilson County.