Cuyahoga Falls City Jail Emailing An Inmate

How Does an Inmate Make Phone Calls in Cuyahoga Falls City Jail?

To receive phone calls from an inmate in Summit County follow these instructions:

Cuyahoga Falls City Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.

In order to receive phone calls from your inmate, you need to do the following:

• Register here, or by phone 800-943-2189
• Choose Ohio.
• Choose Cuyahoga Falls City Jail
• Select your Inmate.
• Enter the phone number your Inmate will be calling.
• Fund your Account. ($10-$100 at a time)

NOTE:
1.   You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2.  When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3.  When allowed by Cuyahoga Falls City Jail, families can also leave secure voicemails for inmates to listen to.

Fees

• Adding funds to your account - $3.00 
• Cost of phone call of a Prepaid Collect Account - $0.21 per minute
• Cost of an interstate (ex. Ohio to a different state) phone call NOT Prepaid - $0.25 per minute
• Cost of an intrastate (ex. Ohio to Ohio) phone call NOT Prepaid - $0.25 per minute
• Cost if you set up your account (or fund it) by phone using a live agent, you will be charged a one-time fee of $5.95.

NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.

For all the information regarding phone calls with Summit County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.