To receive phone calls from an inmate in Summit County follow these instructions:
Cuyahoga Falls City Jail uses the services of NCIC for inmate phone calling. It is called a ‘friends & family account”.
In order to receive phone calls from your inmate, you need to do the following:
1. You cannot receive any calls to your phone number from your inmate until both you and your phone number are registered.
2. When you do receive a call, the number you will view on your phone from the incoming call is: 800-943-2189.
3. When allowed by Cuyahoga Falls City Jail, families can also leave secure voicemails for inmates to listen to.
NCIC Customer Service
Phone - 800-943-2189 or 903-247-0069
Email – [email protected]
Full list of participating jails.
For all the information regarding phone calls with Summit County inmates; rules, policies, phone calling times, fees, limits and more visit our Inmate Phone Page.